Booked a rental car for my trip from Melbourne to Sydney, needed to make some changes to pick up and drop off. No problems, simple phone call and everything done. Amended confirmation in my in-box within minutes of getting off the phone, don't recall to whom I spoke, but an excellent result. Very satisfied with their service.
Review by Jroeelliott2 months ago
Great site to compare fees - and certainly good to be able to see what the oneway will cost.
Review by Skigamer Ayolo2 months ago
Booking was straight forward but when I selected that there would be 2 drivers they should have mad it clear in the confirmation that this adds an extra 10 euro per day which increases our one week rental by over a third.... Its in the fine print but since I had selected it when booking it should be clearer straight up.
Review by NordicRage TXf3 months ago
Easy to use, competitive pricing
Review by Sudharani4 months ago
Happy with reservation process so far
Review by Adedapo Gherwash4 months ago
easy site to use!
Review by AriBee4 months ago
best I could find
Review by Broward Genatossio4 months ago
Booked a car rental for France. Site had clear information and good range of vehicles. Difficult area like insurance was well explained, and conditions / constraints crystal clear in plain language. Help line person once connected was knowledgable, related well and got me through a glitch in my understanding of process quickly. Only quibble was time waiting to get connected- over 5 minutes. That said, they must be busy- rest of service so far has been brilliant! Recommended.
Review by SriSri Leintz4 months ago
I cannot identify whether as a member I am logged in. My name does not show at the top right corner of 'Account'.
Also am wondering why I am on request. I am not going to another country.
Review by Melf Varina5 months ago
contradictory info re fuel policy noted on same page, otherwise clear and easy website
Update: company response to my review "thanks for your feedback" was both non-specific and totally unhelpful. At the very least they could have acknowledged the problem and advised how it would be corrected.
Review by LauraE5 months ago
We found booking through the website easy. But the measure of a company is when you have a difficulty with your rental. We had a difficulty with the details of our rental and Auto Europe went above and beyond to help fix it. Their 24 hour phone service is a reality and very efficient.
Review by Deto5 months ago
Easy and good price
Review by TomFord5 months ago
Easy to use and the best prices. easier than using the car company own website!
Review by BorisD Zamot6 months ago
User friendly process
Review by Pollythecatwoman Olly6 months ago
Have used Auto Europe a number of times and each time no hassles and real value for money deals. Excellent service, great rates. Strongly recommend
Review by Constitutionchic6 months ago
Easy to do business
Review by DoCosta Rubacha7 months ago
Previous experience excellent . Would recommend whole heartedly.
Review by Tsagaropoulou Secaur7 months ago
A bit upset with this company because I booked and that was all fine but I realised I had mixed up my dates and had to cancel. There was still two months until the actual date of pick-up. They offer no refund at all. Just really upsetting. We all make mistakes, surely this can be accommodated??
Review by LRenee Kaylil7 months ago
AVOID at all costs
Reduced the dates by one day and they charged a fee for less service hmm simply a middle man with no value add contact rental car firma directly for better service and costs
Review by Celestial8 months ago
Auto Europe get fabulous deals on cars, better than going direct to the various car rental firms.
Review by MorningStar Battistello10 months ago
Always come up with a range of options at very competitive prices. Nice being able to see which company the offer is with.
Review by Netcomm1 year ago
Always good to get choices of rental car companies and options , Saves lots of time browsing various sites
Review by Romald1 year ago
I have used Auto Europe a number of times now and have been very happy with their service and process. I will continue to use them in preference for car rentals in Europe.
Review by CustomerLinda Tiefenbach1 year ago
Some parts of Website confusing re special offers and need for insurance.
Otherwise very good.
Contact centre very helpful.
Review by Shura Humbarger1 year ago
Easy, user friendly website. Better value than other companies I considered.