Auto Claims Specialists are THE BEST! When we first started our discussion, we had a balance to pay on our loan due to the low insurance settlement we received. Auto Claims Specialists worked with our insurance company and showed them they undervalued our vehicle and then negotiated to get additional money on our settlement. Without them, we'd be making loan payments for 4 additional months. They are knowledgeable and diligent and helped make us whole. We're extremely happy with the outcome and the assistance Auto Claims Specialists provided. They fully resolved our case!
Review by Canexpat1 month ago
Thanks to everyone that worked on my claim. I will recommend this company to others. The customer service was great . Keep on top of everything. GREAT JOB THANKS AGAIN
Review by Burmaan2 months ago
Robert and James were shepherds thru the maze and confusion of the loss of value claims process. They were upfront and honest on the probability and the amount of the claim as well the time it would take to settle. I would highly recommend them for any auto adjustment claim in any state.
Review by Raguraman2 months ago
Robert McDorman was referred to us and proved to be a truly outstanding partner throughout our claims process. A consummate
professional; he patiently guided us through the entire process, told us exactly what to expect, how long it would take, and how our insurance would behave throughout (and they did behave badly). He was always available to answer any question day and night. I highly recommend anyone involved in an auto accident contact Robert and his team and let them help you through the claims process whether for a total vehicle loss or diminished value claim.
Review by Cjouanita3 months ago
Last December my daughter had the misfortune of having an accident in her first car, a used 2017 Toyota Corrolla, she had only been driving the car for about 45 days, only to find out what seemed like a minor accident turned into a TOTAL LOSS on her vehicle, needless to say we weren’t happy about this, but felt relieved that we had covered all of the bases on insurance with AAA INSURANCE and GAP INSURANCE.
After the AAA adjuster had finish his evaluation of the cars damages he gave us a figure of $12,000 (not actual figure)on the vehicle though it was actually worth about $15,500, UNKNOWLINGLY I EXCEPTED THIS LOWBALL OFFER, I had never had a TOTAL LOSS on a vehicle and I was naive to believe AAA WAS BEING TOTALLY HONEST WITH ME. They informed me the Gap insurance would cover the remaining balance and $000 out the car loan. Well need I say that’s not how it turned out, after the Gap insurance paid their honest amount it left us holding the bag for about $1,600, I contacted Gary with the Foresight group to inquire why this was happening. Gary was kind enough to inform me that the actual car value had been deflated by about $3000+ which was causing the overage. He was kind enough to give me Robert Mc Dorman’s name with Auto claims Specialists, Robert stepped in and took control of the situation, AAA tried to run me off by procrastinating and running me around in circles to get the information Robert had requested I get from them, and with a lot patience and perseverance (it took about a month or more for AAA to give us the requested information), once I got the necessary documentation to Robert it was all
Smooth sailing!! Roberts expertise, professionalism and just sheer knowledge of the industry had AAA quaking in their boots, I was getting calls from AAA where as before they were ignoring my calls, long story short, Robert helped my daughter Diana and I recoup $3,200.00 that AAA INSURANCE had planned to cheat us out of. If you’re in a situation like this please contact Robert McDorman and let him work his magic for you. I am so thankful we learned of his invaluable service, what started off as a hopeless situation turned out to be a big win for my daughter and I, we are forever grateful for all of Roberts help and considerable kindness. Thanks to Roberts expertise in the insurance industry my daughter Diana is now driving a brand new 2020 Toyota Corolla and feeling blessed that we had the good fortune to have Robert with Auto Claims Specialist fighting the giant for us, we cant thank him enough !!!
Review by Sabrena3 months ago
Highly recommended, not the cheapest but worthwhile!
I have been arguing with my insurance company for two months, but they just do not compromise for any value increment of my car which was totaled from flooded.
Chad was very professional and explaining the situation to me.
Three week later, the car value was increased much higher than expected. Great job!
Review by Drewella Jasveer3 months ago
James and the entire team truly made my experience stress free and simplified the process. They remained in constant communication along the claim process and were always available and provide quick response to any questions or concerns. I truly appreciate the assistance. Great work, thank you!
Review by AmyMendez Purgacz3 months ago
I cannot say enough good things about Robert McDorman and Auto Claim Specialists. I had purchased a truck with my son and the dealership made sure we had GAP Insurance as well. Well my son had a wreck in the vehicle and it was a total loss. I assumed and did not worry because we had the GAP insurance and was sure everything was going to be taken care of. I received a call from Mr. McDorman one Sunday afternoon because he received a call from the GAP insurance company that the substandard car insurance company my son had, Elephant Insurance Company, had undervalued the vehicle and we still owed a substantial amount. I don't understand how it all worked, but because of the deductions taken, the GAP insurance could allow those and so the GAP company did not pay anything as well. Mr. McDorman went on to explain to me what was going on, and my skeptical self, listened but wasn't sure what to think. Long story short, I listened to him and allowed him to take over and fight for us, and boy was I thankful he did. HE WAS AWESOME!!! Mr. McDorman and Auto Claim Specialists know their business. He was able to make us whole and pay off the lender completely. I cannot thank him and the company for all they did. I HIGHLY, HIGHLY recommend that if you get in the same situation and you get a call from Robert McDorman, you listen and let him fight for you, you will not be sorry.
Review by Paavo3 months ago
I can't even begin to tell you how much Auto Claims Specialist has done for my daughter and I. The additional amount that they got for us allowed my daughter to get a new car without still being underwater on her totaled car. She was heart broken that her car was totaled by an uninsured driver. They turned a terrible event into a great experience. Thank you Robert and Chad for all of your hard work. I would highly recommend their service.
Review by Shaharuddin Strah4 months ago
Auto Claim Specialist provides an AMAZINGLY UNIQUE service. I had never heard of being able to negotiate a higher value on our families vehicle which was totaled in an accident. They were able to negotiate a higher payout with very minimal effort from us as the customer. I will recommend them to others!!
Review by Meredithe4 months ago
Auto Claim Specialist came highly recommended and they did not disappoint! I could not be happier with their services. They kept me informed throughout the settlement process. They were very friendly and professional. I would definitely use them again!
Review by Antiqua4 months ago
I wouldn't hesitate to give this company 10 Stars. A friend shared Mr. McDorman's contact info. with me after I had battled my Ins. Co. over their valuation of my vehicle which they pronounced totaled. After my Ins. Co paid their valuation, I was still going to owe $3,100 on my vehicle loan - and I would have no vehicle myself to drive. Mr. McDorman stepped in, and when it was all said and done the valuation increased $3,408, and my ins. co. sent me a check for $308. Mr. McDorman is knowledgeable of the process and the insurance companies respect him. SIMPLY AMAZING!!!!
Review by JaroBe4 months ago
I am so grateful that I called Auto Claim Specialist to handle my auto claim! Robert McDorman was so helpful and honest he truly made the process better than if I would’ve handled it myself. Insurance companies really try to get one by on owners who don’t have the knowledge of their rights. Hopefully I don’t have to deal with another accident but if I did I would definitely call Auto Claim Specialist.
Review by Compcare Biesemeyer4 months ago
I'm very pleased with Auto Claim Specialists service. I would definitely recommend them to anyone who's having trouble with there insurance company.
Review by EmSug4 months ago
These guys are legit! ALWAYS contact them after an accident because they will tirelessly work to get you a Diminished Value claim. Even after several ‘turn downs,’ they kept after the insurance company, and got me PAID! Thank Robert and James. You guys are the best. I can’t say enough good things about them. A++
Review by Chistina4 months ago
Had a great experience. I had my 2015 honda civic totaled while it was parked. I tried to negotiate with allstate but they would not budge one dollar on the $11,900 vehicle value despite me presenting several similar vehicles of similar mileage and condition being sold in my area. I contacted Auto Claim who had previously helped my cousin negotiate with his insurance company over a total loss as well, he recommended them right away. They raised the value to $15,000 thats not including taxes and registration fees which came up to total of $15,700.
These guys are the best, are extremely helpful and are always readily available for any questions. Wouldn't think twice about contacting them and getting their help.
Review by Treaders4 months ago
Robert and Auto Claim Specialist have been fantastic to work with. Our Maserati had some damage under the vehicle from dropping off the shoulder of the road to avoid a tree limb. Geico valued the car way too low and wanted to total it. We wanted to keep the car and have it repaired. Robert got involved and worked to get the appraised value increased $6000 which forced Geico to repair the car and not consider it a total loss. Robert and his staff were easy to work with and were prompt in replying to my emails and phone calls. I would highly recommend using them to anyone who is in a similar situation.
Thank you again for your help,
Review by Rodik4 months ago
This company did their part and then some. They handled my situation with quickness, fairness and care. Definitely a far better experience than I expected during this trying time. They were thorough and very up front about each step. I highly recommend them if you ever need assistance navigating claims!!
Review by Averna5 months ago
Wonderful service, friendly staff and great outcome!
Review by DeathCraftNP Chemal5 months ago
Working with them was extremely easy and painless
Review by Dilbar Wiskerchen5 months ago
Great work, very professional. Robert was excellent and walked me through every step of the way. I would definitely recommend them.
Review by Carran5 months ago
I knew when USAA offered me such a low settlement on my 2009 Mercedes CLK 350, I had to do something. My car had less than 100k miles and was in immaculate condition. The USAA appraiser listed my car with no extras like power heated seats, navigation, entertainment etc. Robert at Auto Claim Specialist stepped right up to the plate and knew how to play hardball He kept me updated constantly. I have never worked with a more professional and competent company. Thank you so much!
Review by Augustave5 months ago
After an accident, I took my car to a local body shop. They advised me that the damage was such that the insurance company would likely total my car. They offered me a brochure and recommended I contact Auto Claim Specialists (ACS) if the offer I got seemed to low. ACS explained how the system works I decided I had nothing to loose. The insurance company offered me $13,113.44 for my vehicle along with information on comparable vehicles. I checked prices on a couple of websites and felt the offer was fair. ACS estimated they could get $1,500 more for my car. Once I turned the matter over to ACS they handled everything with the Insurance Company. When all was done i got $2,750.81 more for my car.
Review by Olugbenga Prichard5 months ago
Robert made it easy for me as he handled everything. He walked me through the process every step of the way! I was skeptical and he reassured me that he could get me positive results and he was right. He always kept me informed of my claim status. I would highly recommend Robert's services and would confidently refer him to family and friends! He is top notch!
Review by Shivansh5 months ago
Excellent company and great customer service. Helped throughout the entire process, and kept me informed on every detail.