I ordered 2 pairs of underwear on sale from AussieBum, very disappointing!!! I am a slim male 31 inch waist and followed their recommended size chart.
The first pair (Legend) had an extremely tight and uncomfortable band, could not wear them. The second pair seemed fine and decided to wear them. All fine until I washed them, then the color faded and the material bobbled.
I contacted the company straight away, who understandably said they couldn't accept a return on worn items. I sent the unworn pair(Legend) back with the worn but washed, faulty pair. Gregory sent me a mail saying they can't accept them as they are worn. I explained the situation to him, and told him I was going to leave an honest and fair Trustpilot review and haven't heard from him since.
No doubt he'll try and defend himself when my review is published. Steer clear from these products guys cheap tat and bad follow up customer service!!!
Review by SModem4 weeks ago
Quality undies, stylish & comfy at great prices.
Review by Mrs Edwards1 month ago
Um... Actually not all products are made in Australia. Products like "King" are made in Bangladesh, and the quality is very poor. It is disappointing that the seam stitches are very uneven.
Review by Shodesh1 month ago
Great service and loved the products! Would buy from again.
Review by Arnthor1 month ago
Very good shopping experience.
Review by Rimming1 month ago
Excellent quality and models... I love it so much. Shippment to russia (novosibirsk) 26 day from Australia. That`s good
Review by Layvoyne1 month ago
As always: excellent gear!
Review by Monyse1 month ago
Awesome! Great products!!
Review by CustomerDLN1 month ago
Love, love, love all my new Aussiebum underwear, they were a great price and I'll definitely be order more ABs.
Review by Kasanda1 month ago
Love Aussiebum. Keeps everything where it's supposed to be and couldn't be more comfortable.
Review by Godfather1 month ago
I still have not received any package from you
Review by Peranizzi1 month ago
The service was great and swift however delivery has been disappointing. My order was split in 2 because of the size. The first part arrived promptly at the weekend although I wasn’t expecting it then as I had no notice it was out for delivery. The second part was scheduled for delivery yesterday and I took a day of annual leave from work to ensure I was in - nothing arrived and all I got was a notification advising that the package was undeliverable. Apparently it is out for delivery again and thankfully someone is able to stay in for me while I am at work. First time I’ve ordered from Aussiebum and quite a substantial one at that. Based on this experience however I’m not sure I’d choose to order again.
Review by Cleanlywolf1 month ago
Very nice products.
Review by Ayreen Bilenko1 month ago
Aussiebum has one of he best customer services I've ever known by an in line company. Good job!!!!
Review by Bedzieszak1 month ago
I haven't received my products yet
Review by Engouthe Rostum1 month ago
Exellent Brand, exellent quality, comfortable to Wear and very punctual delivery. 100% recommendable
Review by Spicykimchichi1 month ago
Really love the Aussie undies
Review by Daminum1 month ago
Very good custom service via internet. Love your products!!!
Review by Cowen1 month ago
This one of best underwear and swimwear sites I have ever ordered from. They truly respect their customers. I in return, have the upmost respect for them . Awesome site. CHECK IT OUT!!!! Manly, and. Very sexy & handsome looking models as well. I'm truly impressed & excellent designs to choose from.
Review by Griffithc Binjal1 month ago
I love it! Awesome speed, too!
Review by Brim1 month ago
Fast and efficient tracked shipping to the UK.
Worth paying the small shipping fee to include VAT at the UK end.
Review by MastaBrowza1 month ago
Great company as always. The quality and price of the garments are great and delivery is very quick.
Review by Ottaviano Rainosek1 month ago
Oh my god I love my new pants!!
Review by Vilas1 month ago
It's the very first time that I purchase underwear from a website, and Aussibum had to be my very first choose and I was not disappointed at all. Great underwear and completely satisfied with my purchase. Looking forward to buy more stuff!