Unfortunately I have to use Jira at work. It’s terrible. Not intuitive at all. I also get so many emails, which don’t even have an unsubscribe button, so I had to send them to spam. Now I miss important emails because I either have to get 100 a day or none.
Please fix your notifications via email as they are terrible.
Review by Cuzim7 months ago
Confluence is probably the most chaotic piece of software I have ever met in my 25 years of working within IT
Review by Teuila1 year ago
Unfortunately I have to use this company's Jira and Confluence products.
OK technically the software is quite clever, you can do a lot of stuff with it if you are prepared to invest half of your life working out how to do it.
And there's the problem .... trying to do anything with their products is a nightmare. Functional options are scattered throughout the product or else buried under minute titles that you need a magnifying glass to spot.
If you like Easter egg hunts you might like their software, but if not stay well clear if you have the choice.
If they have actually heard the term user experience, they certainly haven't grasped it's meaning.
If you're doing agile projects and you have a choice, I'd say use something else, or else better still do it manually - the way it was intended. Jira will just cause you problems, and your team will start doing things to suit Jira instead of doing things the most efficient way ...remember people over process!!!
As for Confluence ... same thing admin stuff scattered to the four corners of the earth, if you have a bedroom that looks like a whirlwind has blown through it, you might get along with it, otherwise stay clear.
Software is supposed to make our lives easier! Very very poorly designed user interfaces.
If this were a school report it would say needs to try (much) harder!
Want a tip Atlassisian? Try enabling the right click, it would be a start!
Review by NGerl4 years ago
A good bug database (JIRA) and Wiiki system (Confluence). Also they sell a SVN variant (Stash) and more stuff.
Unfortunately, Atlassian policies have turned operating JIRA/Confluence into a bottomless pit:
Instead of integrating important functionality into JIRA, Atlassian focuses on making the UI incomprehensible ("new project navigation").
Functionality and workarounds for Atlassian bugs must be bought from third-party developers , which is hideously expensive due to annual licensing fees.
Gantt chart? Go buy a plugin. Complex search queries? Go buy a plugin. For free, you get buggy UI changes which confuse users and make it impossible to select projects.
While I do trust the web site, I would warn against using Atlassian products unless you are prepared to spend a LOT of money on plugins to get the functionality you want, and a LOT of time explaining Atlassian bugs to your users.
Review by Cwainer5 years ago
Site sending unwanted emails. Claimed it was a customer agreement. I have not asked for it...I should not get it.
Review by Swieczkos7 years ago
Love JIRA, they have a $10 starter kit. Works great for me! I can't afford more, but use it all the time with the starter kit.
Great software, great support.
Review by Latroy7 years ago
I like Atlassian software a lot, particularly Confluence, which is one of the best productivity tools for teams I have ever seen.
Review by Chadrycki8 years ago
I love the new pricing structure for Atlassian's products. $10 for 10 user licenses. It eliminates any barriers to entry while at the same time creating some buy-in for the user.
I will say that the learning curve is quite steep for setting up the atlassian suite of products if you're not familiar with apache and other server technologies. I'm not sure what the experience is for windows OS deployment, but that route definitely increases the cost if you don't already have windows server licensing in place.
The complexity is made up for by the great flexibility offered by the products. For now, unfortunately, the GUI text editor for confluence is very lacking. That is overcome partially by their support for embedding Microsoft Office documents and being able to directly edit those documents with Microsoft office applications with plugins for Firefox and Internet Explorer, but that implementation is not foolproof yet. The pace at which firefox is updating their software lately only adds to the difficulty. Seems like they're throwing out another release almost monthly now. Often with the new release the plugins for atlassian get broken.
Anyway, they are great products and I'm glad we went with them for our needs.
Review by Dreaa9 years ago
Great low cost tool for enabling many users to work together on project development. Good at tracking bugs as well. I can see what so many companies use this application for project management.
Review by Dephney10 years ago
Great experience with customer support. Always very helpful even if you not have a paid license (i.e. for an open source project)
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