I payed on the 9th of September and I am still waiting of
It was in stock, so there is no reason not to send it out.
I asked of a delivery time, and got no answer.
I am so frustaded.
I wrote so many EMails, kindly asking.
This is my first rating in the internet because of this
Review by Kalise3 months ago
Didnt get the leather pouch for my perfume and cannot get in touch with them. No phone number just a form to fill out. Never order from them. May have to do a return request with Amex!
Review by Lerma Panic5 months ago
Placed order and received confirmation with tracking info. Delivered to my door and I am thrilled with these fresh scents! Thank you. Plan to use my $35 coupon on next order!
Review by Motor5 months ago
Always a good experience online. Products are very good.
Do not forget to cash in your Loyalty Reward Program cards, they do add up. Although the maximum one time discount is $40 towards a purchase, you can still use the rest on another purchase.
Review by Baxfactor6 months ago
I ordered a perfume on 16/04, it is now over two weeks later - 02/05 and I've not even received an email or anything telling me the perfume has even been shipped let alone received the package. I ordered it for a holiday I'm going on, and I probably now won't even get it before the holiday. I've sent two emails and a tweet and not even had a reply. I'm really not happy.
Review by JuliaG Altimira6 months ago
The scents are amazing and fast shipping.
Review by RevsChinaBuys6 months ago
I purchased the sample set. A great selection of samples and a coupon of equal value-a great deal. My only criticism is that the samples are dabbers. It would have been much easier to test them with an atomizer.
Review by Eashan Akery6 months ago
Will buy another set for a friend who wants to try them too. I do hope to try more scents.
Review by Herlon7 months ago
I ordered on 16 April and now 7 May and I have not received anything, no email no package just only the status is telling me that the order is still processing. I've sent an email and not even had a reply. I'm not happy now :((
I am a student in Switzerland, when will my package arrive I only have 1 month left in Swiss, what if the package arrives after I go back to my country :((
Review by MacMinnen7 months ago
Review by Ticket7 months ago
Even though the delivery was slow I am beyond happy with the perfume and it's performance.
Review by GregH7 months ago
Every citrus scent I have selected have been awesome
Review by Shonu Adorno7 months ago
Love their perfume. It's subtle and delicious. I get compliments all the time.
Review by Buldan7 months ago
I’m still waiting for the package a week and a day later, and it appears I’ll have to wait 5 more days!!
Review by Annar7 months ago
Product not shipped!! Extremely disappointed with the shipping and delivery. I have placed an order on 3rd May and I still haven't received the product. I have written to them multiple times but I have not received a shipping date yet. The service in their stores are excellent but the shipping is horrible. I do not know when I will receive the product.
Review by Tysheika8 months ago
This is the second time I have ordered something and you send me a request to review BEFORE I EVEN GET THE PRODUCT. I placed my order on 1/25. I got an e-mail that my order was on the way on 1/26, and it is now 2/2 and the website shows I may receive it by 2/5. Not sure why your delivery is SO SLOW, but do yourselves a favor and save the review request until AFTER your customers receive their product.
Review by Shanada8 months ago
Bois Blonds and Vanille Insensee are beautiful scents. Vanilla can be cloying sometimes and this one isn't at all. The candles are a unique design that is very clever. The opening is a little smaller than most, allowing the wax to burn evenly, more quickly. To put it out, simply put on the lid. I also love that they are keeping out toxic ingredients.
How about a Bois Blonds or Vanille Insensee body lotion??
Review by Apirak8 months ago
Clean and crisp....the only fragrance I have ever worn in which strangers will stop to give a complement.
Review by NanKnick8 months ago
One of the best fragrances I’ve ever worn.
Review by Snagg Cashley9 months ago
prompt responses, convenient, great products, attentive customer service
Review by StephanieD9 months ago
Love love love the sample package of Atelier Cologne. Lovely fragrances and will be difficult to choose a favorite. Fast shipping!
Review by Winchell Shaffrey9 months ago
After not receiving an item on time, I expressed my concerns to customer service. It was the holidays and they were swamped. Susanne in customer service eventually made it up to me by sending a very generous gift of a full bottle of one of my favorite scents, Pomelo Paradis. I am happy and will continue to support Atelier Colognes with FB reviews and YT comments and grow my collection of their wonderful fragrances.
Review by Hillah9 months ago
The company website gives a better description of the fragrances and is easy to navigate.