It is a crook company. They will wait for you to make any online mistake and than put in fraud list for years. They most probably get big commision through other comapnies to do that, as it is more profitable. Law protects them, surprisingly. They are allowed to make such decisions by law but then consumer ends up paying 400-450 euro per month for only basic insurance.
People you will talk there are waiting for you to use one bad word to make it even worse for you. They don't care anything about consumers and customers.
NEVER MAKE ANY MISTAKE ON THEIR ONLINE FORM!!!!!
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