Ordered a pair of shoes. They never arrived. Got charged. Called over and over, sent email after email. Am now disputing the bank to get the $85 charge off the credit card. This is fraud, Asics.
Review by Marrci2 months ago
Asics Canada website is not trustworthy. I bought a pair of shoes and returned them because they changed the fit so that after 25 years of wearing the same size they no longer fit. So I returned them to the address requested by Asics. They stated quite clearly that there would be "up to" a 14 day hold on them before being processed. Now they are doing a bait and switch and saying it is a minimum of 14 days and they don't know when it will be processed. Very unethical way to do business IMO. I do have the actual emails of all correspondence, it wasn't just a verbal one. I recommend that you stay away from any dealing with Asics lest you have to return your purchase and end up on the never never plan for your refund. Not to mention that the quality and fit is not what it used to be. I sure wonder what Tiger would think about the way that the North American division treats their customers and their lack of customer support.
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