Horrible customer service. I ordered a gi and they sent the wrong size and it has now been over a month with no solution. Over a week since their email read “I have sent this to my manager to get it fixed quickly, expect an email later today”.... it’s been 9 days
Review by Steffen1 year ago
I have ordered rashguards and spat from Venum, delivery speed was alright, but two items didn't fit me so I send it back for exchange to other sizes, the customer service replies my email very slow, or they will only reply when I call. It's been more than a month that I sent them my rashguard, problem still unresolved.
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Safety Godown Building, Unit A, 11/F, 56 Ka Yip Street, Chai Wan