Total scam!! My experience is the exact same as everyone else on here. Total crap quality clothing. Took 3 months to arrive and I have been trying for 6 months to get my money back. They request pictures and SKU's, which I did. Would never give me a return address. Told me they would deduct the cost of the original shipping and that I have to pay for shipping to return items. The emails are clearly autopilot as they have never properly responded to the 30 I've sent!
Too bad I'm out $250 and stuck with 10 HORRIBLE dresses! I feel like a sucker!
How can we take them down & put them out of business & get them caught for fraudulent online business scams?! I want them taken down! What a waste of time...and to think how nice I was for so long! Grrrr!
Arealook ZERO STARTS! Worst experience ever! In all my years of online shopping, I've never been scammed!
Review by Mamu Smajdova1 month ago
Do not order from this company!!! Their return policy is ridiculous, there is no number to call, you email back-and-forth,They tell you to call before you send the return and they give you a fax number.
Review by Bobbell2 months ago
THIEVES. SCAM. AVOID AT ANY COST. ITS ALMOST LAUGHABLE HOW RIDICULOUS THEY ARE. WOULD BE SIMPLER & MORE EFFICIENT TO JUST BURN YOUR MONEY. THE CLOTHING IS CRAP, THE SIZING IS FROM ANOTHER PLANET AND THEY HAVE ABSOLUTELY NO INTENTION OF GIVING YOU YOUR MONEY (less shIpping) BACK. RUN RUN RUN
Review by Thrrese2 months ago
Do not buy from this company. Poor product quality, poor service and do not return money.
Review by Monda Framings2 months ago
(-5⭐️) If I could give a minus five star review I would, however I cannot! This company is bogus and should be wiped from the internet. The item that I paid for is not what’s i received and to date, I continue to get the run around for a refund. My responsibility in this is that, in my haste to order a dress, I did not do my due diligence and look this company (if you can call it that) up prior to making my purchase. And still, DO NOT order anything from these people - you will only be wasting your money. Be warned!
Review by Dravi3 months ago
They should get negative stars. They are fake and cheat. What you see in the picture is not what you get. And you will never get your money back. Stay away from them.
Review by Diosabellissima3 months ago
Ordered 2 items march 20th took.forever to receive then when I did it was the worst clothing I have ever ever received was nothing like the pictures and were made horrible horrible I then returned my stuff and paid the shipping they received it I am still waiting for my refund! I have been so patient and keep getting the run around still no $$ back!!! 8/14/19 today I would not recomend this site to anyone.
Review by LJBTucco Leenhouts3 months ago
All of the other 1-star reviews are spot-on! DO NOT do business with this company. After waiting too long for my order to arrive, the quality was very poor. I spent nearly four months trying to arrange for a return or exchange on most items...I finally got an address to send my items to, and that is the last I have heard from them. Basically, they stole US$400 from me, and all I have to show for it is one garment that probably cost $1 to manufacture. What was meant to be a shopping spree for my wife's birthday turned into a disaster.
Review by Katiria3 months ago
MASSIVE SCAM, AVOID AT ALL COSTS!!! still waiting for a refund from April and all I get are lame messages asking for my patience while it's being processed...All emails are the same so it's clearly just a template to cheat customers. AVOID THIS BS BUSINESS!!!!
Review by MarcLevy Kanchustambham3 months ago
(-5⭐️) If I could give a minus five star review I would, however I cannot! This company is bogus and should be wiped from the internet. The item that I paid for is not what I received. To date, I continue to get the run around for a refund. My responsibility in this is that, in my haste to order a dress, I did not do due diligence and look this company (if you can call it that) up prior to making my purchase. And still, DO NOT order anything from these people - you will only be wasting your money. Be warned!
Review by Zobin4 months ago
Don’t buy. This is a scam. I got a my stuff almost after 3 months and it was cheap material and really badly made, So I had to pay for shipping and return the items. I haven’t still received the refund. I have 32 emails to them and every time I send the email asking for the refund, they are asking for the same information (confirmation number and tracking number).
Really bad customer service they don’t deserve even one star. Don’t buy. I’m trying this on every possible store to inform others that this is a scam.
Review by Conpatia4 months ago
If I could give a negative 5 stars I would!!!
I was very dissatisfied and disappointed with my purchases. I purchased three dresses, and all three were made out of thin parachute like materials... so I returned them... at the end of April. It’s now July 12, and I’m STILL emailing them trying to figure out why it’s taking so long for my refund. From the beginning, every time I email them I’m assured that it takes 15-20 days for refund. Not only that, but I paid for return shipping, and I’m only getting a partial refund, and that is if I even receive a refund. According to the email I received back in middle of June it should only be ANOTHER 15-20 days before refund hits my account AND they’re keeping almost half of the money I paid for the three dresses!!! I never give reviews, but just wanted to warn you Ladies, this company is NOT what it seems!!!
Review by Hellmuth4 months ago
FRAUD!! One * because I can't post 0.
No quality, terrible customer service, this is a fraud! I didn't look online for bad or good reviews, so shame on me and goodbye to my money! Lesson learned!
Review by Beaajay4 months ago
Do not buy from this website. They will not send you a return address and therefore you can’t return. The items that arrive are not as pictured. Horrible fit and different material as advertised. Total scam. I’ve sent them several emails asking for a return address to ship back for a refund and they refuse. Better to buy in the USA. China is sketchy when it comes to business. They want your money without any customer service or quality! I am contacting my credit card company to process a charge back based on false return and refund policy and plan to launch an Instagram campaign to let others know what these people are doing.
Review by Hartwood4 months ago
This company is a fraud, your clothes are a fiasco has no quality, request the return of all my order, I have to pay the shipping to an address that was not in the packages where the products arrived, in the emails of customer service I They answered at least 10, none of them are right they have no idea, my purchase was from February and this is the time that they have not returned my money. THERE ARE THIEVES DO NOT BUY ON AREALOOK.
Review by Nurda Sawala4 months ago
Ppl please, DO NOT ORDER FROM THIS WEBSITE, THEY WILL TAKE YOUR MONEY AND YOU WILL NEVER RECEIVE YOUR MERCHANDISE!!..I ORDERED A BLOUSE AND NEVER RECEIVED IT, THANK GOD IT WAS THROUGH PAYPAL, PAYPAL REFUNDED MY MONEY.. RIDE PPL ARE SCAMMERS!!
Review by Aysem4 months ago
It does not even get 1 star from me .
I got ny
Review by Cucan4 months ago
my experience from this site is really good..It helped our customer on quick time as when they need... product structure is really good....
Review by Sadeeq Alhamad4 months ago
I bought 3 dresses(same size, according to the site) im a L here so i bough xl, there were all diferent sizes so much that one didnt even fit on my xs friend, i send them back by royal mail with signature proof, to the address they told me to send it, i waited 10 days and i been writing them since but they went silent, i have spended a $100, and im afraid they will not reimburse the money (even if i know by the tracking n that the dresses are in china!)
So be careful.
Very bad experience. :(
Review by Moyreen4 months ago
I ordered 4 dresses on their website because the photos look like lovely, stylish dresses. Paid over $100. The return policy said 30 days to return...I figured that is sufficient time. So, I placed the order 4/1/19. I received the final shipment today 5/5/19 (they were sent in multiple shipments). The other shipment I received 5 days ago, all from China - hence the long shipping time. I planned to return them all together once I received the last of the dresses in the mail. I re-read the return policy closely today and it says "30 days from purchase". Therefore....no return possible. The dresses are made from horribly cheap material that doesn't breathe, doesn't flow, and they are cut bizarrely. Nothing like the photos show. Arealook now has over $100 of my money for things I don't even feel right donating.
Review by Jerrie Ecton4 months ago
I took a chance when I saw their ad because I liked the look of the clothing. Sent my order in, paid for it and then had buyer’s remorse. I checked reviews and saw what a scam it is. I cancelled my order which they did respond to, pleading to not cancel it, then offering a credit (no thanks!) and then asking for my patience to get my refund. It’s been well over a month and no refund. Learn from my mistake and don’t order from here!
Review by Dokka Meleru4 months ago
Agree totally with all other reviews. Dresses v cheap quality and in my case faulty- smears and smudges on them.
Returned them as per instructions by tracked parcel no refunds.
This is a racket- maybe someone should inform the tv/ ombudsman
Review by Guray4 months ago
I gave 5 star to this website because I didn't experienced anything worst here and infact this was my fourth times ordering a dress here, and they never failed to give satisfaction on me. My 4th order came lastnight the shipping was smooth as i was expected, I just sharing my own experience because I felt bad for those exeperiencing delay and recieved wrong goods.
Review by Sathis Crosskill4 months ago
There should be an option not to have to click a star to write a review. Both dresses I purchased were a joke. Even the tags were backwards! THE DRESSES ARE HORRIBLE!!! HORRIBLE!! DO NOT PURCHASE OR WASTE YOUR TIME! TRUST ME!!!
Review by Noona4 months ago
If I could rate zero star I would. Horrible quality and chemical smell. I saw there pictures on Instagram and I thought, "why not, it's cheap and it's very pretty". Today I can't get a refund from this seller based in China. So so angry!!