Arealook Reviews

BE AWARE of this SCAM. I ordered 4 pieces of clothing. Only 2 were shipped to me. SUPER CHEAP quality fabric and really bad look. The clothes looked nothing like the photos on their website. The other 2 items I ordered never arrived (since December of 2019). After submitting a claim to Paypal - they closed my case - so much for protection of the customer from their side.
I couldn't get in touch with the merchant. The emails were bounced back. So $80 later I have 2 pieces of Cheap clothes that I end up putting in the garbage bag as they did not ever serve the purpose of donating, and other two that never arrived. DO NOT BUY FROM THEM!

This company is a real scam. I ordered a dress last summer and what they sent me was a very cheap quality dress nothing close to what I saw in the picture. I returned the dress and ask for a refund. I received few emails back asking me to send pictures of the dress I received and told me to wait until they receive the the dress back to give me a full refund as today March 2020 I haven't hear from them. I sent them an email recently asking for my refund no answer back. BIG scammers. Don't buy anything from this website.

So far I have received 2 jumpsuits that I ordered. I can't complain looks just like the photo body shape changes the way it looks compared to picture but actually better on me since I have curves. Have 5 more dresses to receive my

Save your money and look elsewhere for your clothes! This company produces POOR QUALITY items. I ordered two items and they were NOTHING like the picture. The dress was displayed as an elegant flowing summer dress with a soft belt, but ended up looking like a shapeless hard canvas bag with a cheap stiff belt.
I inquired about a refund and they offered a voucher instead of a full refund. I refused the voucher because of the horrible quality of each item and didn’t trust they would offer any better items. They then offered a partial refund which was less than what I paid for one of the items! This was a horrible and disappointing shopping experience.

Disgusting company! My dresses looked nothing like what I ordered. The only thing they’re good for are Halloween costumes. They weren’t even the same material as what I ordered or the right size. These people are scammers. I looked forward to my order, I thought I was going to dress beautifully for my husband on Valentine’s Day but instead got a moo moo gown.

Do not waste your money. They shipped only 7out of 10 items ordered. Very cheap material. I tried to return all of the cheaply made items but their email address is not valid. No way to contact them for a return. MAJOR RIP OFF!

I would have given them zero stars if I could have... I bought five dresses from their website and only received four. The four I did receive are terrible and cheap quality. They’re not even the same dresses as the ones pictured. I’ve tried contacting them via email but keep getting a failure delivery notification. If they’re not going to give me my money back then they should at least send the last ugly dress I paid for. Save your money and DO NOT BUY FROM AREA LOOK!!! You will be so disappointed.

Do NOT buy from this website. They take 10-12 days to even begin to 'prepare your shipment' then God knows how long to actually get it here. All of their email addresses that they have posted to contact for service bounce back as an 'unavailable' email address and not deliverable. They do not answer their online contact forms either. If you want some good ole cheap cute stuff from China, order from Cupshe- they actually ship right away and have good stuff with great customer service at the same prices.

Would give zero stars! I never write reviews but this is the worst company I’ve ever dealt with! Don’t buy from them, I tried to buy a dress back in oct and the shipping still says it never shipped from California I tried emailing them about it they say shipping just takes a while... it’s been 4 months and I tried asking for a refund and they completely go around what I say and respond with something different. Must be a scam, wasted $40 please save yourself the trouble and don’t buy from them!!!

I only put 1star on here because I had to. It basically warrants no star! I was dissatisfied with my product so I sent it back. 1st of all it took several weeks from our product to come. When it came it was incorrect. I have not gotten my funds back nor have I heard from them. When I emailed them the email came back to me DO NOT ORDER FROM HERE!!!!!!

I ordered a article of clothing and it looks NOTHING like what came in the mail. I keep sending emails to get a return address and I have yet to get a response. DO NOT ORDER FROM THIS COMPANY! They are a scam and you will not get anything of quality or return information.

The customer service provided is very poor . After 4 emails asking procedure and address to return items no respond has been received . Photos in the web page look very different to real Garments

If you are in the US, my only critique is that you can’t really return anything. You have to pay to ship it back to China which is crazy-expensive.
The quality is good. The prices are amazing (I’m a bit concerned how they pay the people who make the items though).
It is a bit of a gamble if you’re not sure you’ll like the item.
Good luck!

I have been waiting on an order since October. I have been trying to contact Arealook however they only have a service e-mail that no one has responded to me on. I spent $140.00, and am so upset, I should have read reviews on Arealook before placing order! If anyone else has info on how to get in contact with them please advise.
Marie

Thank you all for your comments and reviews. I was going to buy $456 worth of clothing and because I read the reviews, I will not! This is disgusting and very, very appalling. Thank you. Take the company down in a major lawsuit. Take them down because I don't have monies to burn either. I don't have time for the email game! The Eastern continent is trying to make us Pay for shipping and handling and use our email address to sell to other companies. Be aware of selling our email address. To buy on-line purchases, you should have another alternate email address. Amazon protected me, in a similar situation, you guys!!! I purchased a chair through Amazon and it was from China/Hong Kong and the company did not want to reimburse me; the product was defective. Amazon told them that they would lose their contract if they did not give me a full refund, but the Chinese/Hong Kong made me pay for shipping. Be aware of the Eastern countries selling us their products. Stay within the 30 day refund. Amazon had my back! Good Luck to All!

I ordered two dresses that looked beautiful online. I was searching for opening day at the horse races and Arealook came up as I was searching for dresses. It looks like a completely legitimate website. Could not be farther from the truth. The dresses I got for the equivalent materials to those you would have found in a drugstore Halloween costume in the 1970s. These dresses could literally not be worn out in public. And I am not a fancy or snobby person. I am the biggest Bargain Hunter around. No problem going to a formal occasion in Forever 21 or even Goodwill. The zipper on one of the dresses wasn't even sewn in on one side. Needless to say all efforts to obtain a refund have failed. I have email customer service now six times. Each time a different person responds with a different set of instructions. Once I was told to send photos which I did another said I had to mail the items back at my own expense and once they receive them they would then make a decision as to whether or not to refund any of my money. The best offer I have received this far is a $17 store credit after having spent $72 on the two dresses. Seeing the quality, there is no way I would want any amount of store credit because I would never use it. The items came packaged from China with Chinese language on the labels. There was no indication of this on the website. It looked just like an American store with an American delivery. I have no understanding of how they have remained in business. I went through and looked at other dresses that had more reviews than those that I had purchased. Once he start reading reviews you realize that they have nothing but five star reviews. That doesn't happen even with the finest of clothing stores. The quality of the dresses was a very big problem, however, the biggest problem was the complete lack of customer service or product guarantee. I am actually embarrassed to have been duped so badly. I hope my review will prevent other people from getting scammed out of what is, for me, a large amount of money. By the way, at the bottom of the emails from customer service they claimed to have a dispute resolution Department. I have tried to find out how to contact said Department but to no avail

Total scam!! My experience is the exact same as everyone else on here. Total crap quality clothing. Took 3 months to arrive and I have been trying for 6 months to get my money back. They request pictures and SKU's, which I did. Would never give me a return address. Told me they would deduct the cost of the original shipping and that I have to pay for shipping to return items. The emails are clearly autopilot as they have never properly responded to the 30 I've sent!

Too bad I'm out $250 and stuck with 10 HORRIBLE dresses! I feel like a sucker!

How can we take them down & put them out of business & get them caught for fraudulent online business scams?! I want them taken down! What a waste of time...and to think how nice I was for so long! Grrrr!

Arealook ZERO STARTS! Worst experience ever! In all my years of online shopping, I've never been scammed!

Do not order from this company!!! Their return policy is ridiculous, there is no number to call, you email back-and-forth,They tell you to call before you send the return and they give you a fax number.

Don’t buy. This is a scam. I got a my stuff almost after 3 months and it was cheap material and really badly made, So I had to pay for shipping and return the items. I haven’t still received the refund. I have 32 emails to them and every time I send the email asking for the refund, they are asking for the same information (confirmation number and tracking number).

Really bad customer service they don’t deserve even one star. Don’t buy. I’m trying this on every possible store to inform others that this is a scam.

FRAUD!! One * because I can't post 0.
No quality, terrible customer service, this is a fraud! I didn't look online for bad or good reviews, so shame on me and goodbye to my money! Lesson learned!

I wish there was a minus, worst, please never every buy from Arealook star!!!!!!!!! Horrible clothing, horrible customer service. They are a fraud on all levels. DON'T BUY THERE. I am also still waiting to get my money back since April. Lets get together and sue them!!!!! They are thieves, really really bad

This company is a fraud, your clothes are a fiasco has no quality, request the return of all my order, I have to pay the shipping to an address that was not in the packages where the products arrived, in the emails of customer service I They answered at least 10, none of them are right they have no idea, my purchase was from February and this is the time that they have not returned my money. THERE ARE THIEVES DO NOT BUY ON AREALOOK.

There should be an option not to have to click a star to write a review. Both dresses I purchased were a joke. Even the tags were backwards! THE DRESSES ARE HORRIBLE!!! HORRIBLE!! DO NOT PURCHASE OR WASTE YOUR TIME! TRUST ME!!!

Horrendous company to deal with. Terribly poor quality of clothing. Doesn't match the image or fabric stated. One top didn't even fit over my head. Another had a huge fault in the print.
I returned my items to the address provided, after I had to provide photographic evidence! (Alarm bells where ringing then!) only to receive it back on my door step 6weeks later! ’insufficient address’. They have given me a new address to send the items to, but I fear this will just cost me another £20 postage and I will still not receive a refund. AVOID AT ALL COSTS. Do not be tempted like I was. Never again! 0 stars

I ordered a dress for a wedding and it took forever to ship. Before ordering I checked their return policy and appeared to be a simple process. WRONG! They don't answer your questions, they tell you their going to deduct the original shipping costs of your order, they won't tell you what the costs are and the list goes on. Please, please don't end up in the same situation that the majority of their customers are in. I can't believe someone hasn't stepped in to stop this company from scamming the public.