Company is a load of rubbish. Don't touch with a bargepole. The main coder is some russian idiot that couldn't code for anything. Themes are full of bugs along with zero customer support.
Do yourself and your pocket a big favour. Avoid like the plague.
Review by Bonappetitmom4 months ago
I was using Apptheme Vantage for many years but since I signed up to the new version in October 2018 I have had no less than 18 problems. I have had to pay a web developer to fix issues. The support is absolutely useless -telling you the same thing every time and promises things will be fixed in the next updates but if one problem is solved it's only replaced by another. The site is supposed to be a Directory but the search doesn't work properly and hasn't since first install. They will blame everything else but don't fall for it or waste your time.
Review by Tomea5 months ago
Afraid that the Vantage theme has proven to have so many problems since I bought it 8 months ago that I'm running out of money. I'm pretty savvy with websites having built 5 of my own. It was advertised as being simple but it's anything but! Even my web developer is frustrated with it. I had the original Vantage Theme 1 with no problems for 4 years but this new version 4 is driving me crazy. Their Support Team is slow and delays are caused by them repeating same instructions and not receiving log in details through private messaging. My business is losing money as the site is not functioning as a directory. Lesson learned!
Review by BinBerlin6 months ago
Everything they do is develop single feature of a theme as a plugin or as a child theme and try to play your money. The original theme never gets updated. Once developed and sold on the market, it never gets updated. Go somewhere else because there are more theme /plugin markets who care about your money and make sure you get what you pay for.
Review by Mouaad Derrow9 months ago
the support is not that good, but themes are poor. not that many updates
Review by Keithlhaas1 year ago
I bought hirebee theme from this company. The support is really bad. You have to pay to view their customer support forum. How bad is it ?
Their hirebee theme is really bad so anyone can just penetrate their theme to spread spam and virus, etc.
1. They should open their forum to public or to their customer.
2. They should fix their security issues with their registration and login form.
3. Ship the fix and allow their customer to download them.
Until these three things are done, I can not call this hirebee theme and AppThemes.com as the professional company.
Do not get pulled by good five star review elsewhere on internet about Hirebee and AppThemes. I can tell they are all fake reviews. I was initially pulled by those review too but I am regretting now.
Review by Kristeva1 year ago
If you contact them for support, or reply to one of their own emails, or click any contact link anywhere on their website, all they will do is tell you to use the forums, over and over like a broken record. So you have to rely on the forum users for help and advice.
They will not answer your questions or provide support directly, but they actually consider making a post thanking another user on the forum for answering your question, even if the answer was wrong, as providing support.
Their product is advertised as being able to create freelancer sites like PeoplePerHour or Upwork, but sadly does not perform as advertised. The ESCROW functionality no longer works as it relies on PayPal Adaptive, which has been discontinued. Without this, it is really nothing more than a simple jobsite as there is no other way to handle transactions through the site, which means that buyers and sellers must communicate directly and cut you out of the loop.
If you look through the forums, the only solution they seem to give anyone who has issues with their product is to hire a developer to fix it.
Review by Yoeri1 year ago
It has very bad support, try to avoid, and do not buy from them as no support is included.
they provide no support when you buy anything from them.
Review by Casterman Liliedahl2 years ago
Stay away from App Themes - I purchased the produce a year ago to power our classifieds. Instantly, thousands of scammer accounts signed up for it, so clearly they have a reputation among the fortune tellers, whiskey sellers, and viagra's of the world. But more discouraging is about a year later, basic theme functions stopped working - such as displaying images. I asked for help, and they said since my subscription was expired they couldn't help me. So I renewed their subscription and it still didn't work. I asked for help and they just gave me the run around. It's a joke - stay away from this one!
Review by Desarie2 years ago
These are unprofessional scammers who have rigged their themes with bugs so that you can hire them to rectify their own bugs. My company purchased Hirebee theme and other themes in a package called Club on June 7th. Today, June 20th, we have not got Hirebee to work. It has been one bug after another for two weeks. There is no documentation. There is no way to edit words --you have to change the code. The rigid pre-made form is unchangeable. If you ask, they rudely tell you to re-write the code. There are unexplained error messages all over the place. The last straw came when we found that email communication from employee to freelancer was not going through.
We sent support request: "No email communication is going to the freelancer. Email reset link, proposal selected update not going through."
This was their reply: "Check your server error and mail server log for clues why the emails are not sent. You can ask your webhost support for the location of the log."
This is unbelievable. our email system is working perfectly, and is receiving emails from all sorts of places. What would be so unique with Hirebee template that it is the only one whose email does not go through in our email server? It is AppleThemes which has the responsibility to design their email system in a way that it can work with all email systems, not us to tweak our server to suit Appletheme bugs. To demonstrate how illogical their reasoning is, our testing as employer are coming through via the same email server they are telling us to check its error log. Why would the email server deliver employer test emails but not freelancer? Save yourself a lot of headaches and get another theme.
AppThemes is rated 1.0 based on
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