Excellent service and pricing! Installers were courteous and quick.
Review by Haura Tyllström1 year ago
Just had carpet installed in two bedrooms. Alan and Nolan installed the carpet and these guys are great! Professional, nice, fast and efficient. Can't say enough about them. The carpet looks great, they arrived on time, and they were very quick. American Carpet One was excellent through our whole process from Tom helping us decide what kind of flooring to install and dealing with our changing our minds to the installation. The whole process was made easier because of the employees that work for American Carpet One. This company is one of the good ones! Mahalo for all your help.
Review by Mikers Gaylican1 year ago
American carpet one is a great company but the warranty company won’t honor our warranty from the time we installed the carpet. They haven’t noted it from the time we purchased it. Stain master I have no positive words for you.
Review by Skgardner Millender1 year ago
I can only review the buying process and the staff as my flooring has yet to be installed. We are very happy with our experience so far. The staff from entry to exit of the store were fantastic and well knowledge of their product. They helped us in choosing and explaining the materials and the process from start to finish. I will definitely be recommending this company.
Review by Patrick Griffin1 year ago
Great experience! My floors are perfect!! Thank you to Yama at American Carpet One. He was excellent!
Review by Deniwestmore Sarbalin1 year ago
I would definitely recommend American Carpet One! Their service was outstanding and their employees were easy to work with! Installers Dion, John and Ronnel were professional and VERY personable! No regrets!
Review by Odaliz1 year ago
Alison was a great help to us.
Review by Lorrey Derrow1 year ago
Good cust svc n sales
Review by Rakhel1 year ago
American Carpet One is my go-to place for flooring and Jared is my go-to salesman. Never disappointed in the product or the service. It's like visiting an old friend when I go in to look for something and the items are always to notch.
Review by Yenzy1 year ago
The Rep. was very accommodating to our needs and the workers were quick, clean and did a very good job.
Review by Maretto1 year ago
Maureen Silva is the most patient and professional salesperson. It's because of her that we decided to go with American Carpet One. We were referred to her by another one of her loyal customers and we hope to provide additional business for Maureen.
Review by Ricquay1 year ago
Was great customer service. They went out of their way to help find the right product.
Review by ClemsBricole Georgatsellos1 year ago
Very flooring supply.
Review by Nettster1 year ago
Very helpful staff who are knowledgeable but aren't pushy. The free assessment to take measurements for carpet were hassle free and the quantity came out lower than the other guys.
Review by Ktip1 year ago
Aaron Okamoto was great to work with !!!!
Review by Medarda1 year ago
good prices,friendly staff
Ill recommend to every one.
thanks Jared 4 everything
Review by KimOtto2 years ago
I am still trying to work out the problems with Tom Berger. I'm not sure he knows what he is doing so we need to place a second order. He doesn't seem to care. I demanded today that he speak to the tile installer he recommended to get the order correct.
Review by Zfashion2 years ago
My wife and I both had a very pleasant experience not only with the salesperson but with the two installers that came to our condo. I would whole heartedly recommended this company to anyone,
Review by Exploreanddream Galino2 years ago
I felt very comfortable and secure working with American Capet. I had carpets installed about ten years ago, and had a good experience. I know the company is owned by its employees , so knew they would be at their best. I visited many other large and small flooring stores. The American Carpet atmosphere was very inviting and the flooring and carpet displays were varied and well organized. I developed a great relationship with Danielle Lum who was patient, understanding, efficient, and professional. Looking forward to my new floor, knowing I can count on American Carpet for complete satisfaction.
Review by Rockstone2 years ago
The Whole Staff was Positive, Friendly and Helpful. From our saleslady (Whitley), the Receptionists, Management, Warehouse and Delivery personnel. were all able to assist me. And they were above all, Very Professional. I've done business w American Carpet One previously as a part of my job. This was my 1st Personal Purchase experience. They were very flexible and demonstrated a willingness to adapt to my situation. I look forward to next year when we will be requiring carpeting expertise.
Review by Charlysez2 years ago
Excellent all the way, from the salesman to the measurer to the installers to product quality. Thanks again.
Review by Hundredfold Steenrod2 years ago
American Carpet One (Hawaii) provided EXCELLENT CUSTOMER SERVICE from start to finish.
Roy Korenaga, Project Manager, met with us in the showroom on Sand Island Access Road. He was informative and patient as we browsed the various rooms featuring many types of flooring. He provided us with samples to take home and followed up with us by phone without ever pressuring us to buy. After visiting other flooring companies, meeting their sales personnel, previewing their products, and comparing costs (materials and installation), we chose American Carpet One for our flooring needs.
On installation day, John Saramosing, Installer, politely introduced himself and his assistant. John briefed us of the installation process and kept us informed as he made progress. We had work done on our home in the past and worried about how the project would turn out as well as the amount of time needed to clean up. However, John was the most professional and tidy installer we have had in our home thus far. He vacuumed the dust left by the old carpet and, later, vacuumed the newly laid carpet. He also collected any leftover materials and swept the areas he worked in, including the driveway and sidewalk leading to the front door. Wow!!
WE HIGHLY RECOMMEND AMERICAN CARPET ONE FOR YOUR FLOORING NEEDS.
Review by Andrada2 years ago
Quality and timely work on the removal and install. The crew that did my house should be commended. Great work.
Review by Downtowner Hanusch2 years ago
Thank you for such an awesome job and for making it happen in such a tight time frame. Entire staff was awesome!!!
Review by Ballen Panteyev2 years ago
Just had our carpet installed today and had a Great experience! Steve, Jay and Allen were the best! There was a lot of heavy lifting and moving involved but these guys did it all in stride. They knew what they were doing and got the job done in less time then was expected. They explained everything as they went along and made the install go very smoothly. Very professional team of installers. Our salesman Tom even called to make sure all was going as planned.
Thank you American Carpet One for hiring a great Team!