I had the pleasure of opening an account with American Bullion. Customer service was extremely knowledgeable and helpful, offering valuable advice as to alternatives with my investment. I spent quite some time in discussions with them and am extremely confident that I found the best bullion representative for guidance, trust and performing any future metals transactions.
Review by Esem Derrow4 months ago
Hi, I have been with American Bullion for
a while, and ALL of the professional people,
are very nice and very knowledgeable . It
it is a pleasure doing business with them.
If you have an issue they will find and give you the help you need.
I am so glad to find people to help me on
Everything towards my retirement.
Thank you , Tim
Review by Stocklone Walinske4 months ago
True professional service. Helped me every step of the way.
Review by Ksujak4 months ago
Of course. I very anxious about selling my bullion, but all my anxiety was alleviated through the excellent guidance of the operations department. They walked me through every aspect of the selling process. Thank you so very much.
Review by Laroo Huslenko6 months ago
Everyone I spoke with at American Bullion has been knowledgeable and patient in helping to address all my questions and concerns. Especially Esther, who practically did all the paperwork herself in helping me establish my first ever IRS RMD transaction for the 2018 tax year. Also, she was exemplary in explaining to me, along the way, everything I needed to know for my future reference; for instance, she taught me all about In-Kind IRA Distribution, Joint-Life Expectancy, Purchase and Sell-back process, etc. I am very fortunate to have worked with her. Thanks again to Esther and the entire staff at American Bullion. Highly Recommend.
Review by Arabiya9 months ago
American Bullion's staff are excellant at, giving professional and personal service and all the help I needed in all my transactions over the years I have been dealing with them. They have been a great help when I have needed assistance.
Review by Balasubramonian Coneghan9 months ago
Was very good to work with made it easy to work with forms
Review by Sinfonica10 months ago
It was a pleasure working with Esther Alarcon at American Bullion. Being first time buyers, the process was very simple and received in a timely manner. We will definitely be doing more transactions.
Review by Avin Altpest10 months ago
Everyone that has helped me at American Bullion has been very knowledgeable and patient in explaining my needs. Esther Alarcon has been the exception. She has gone above and beyond with my transactions. Her compassion, patience, and expertise have helped so much in getting through things that I didn't completely understand at first. She's exceptional and I'm very fortunate to be able to work with her.
Review by Muwafak10 months ago
Excellent customer Service from Esther and Phil.
I love this Company!
Review by NWms Romanek11 months ago
they have donr right by me they always answer the phone . they always helped me with any questions i have
Review by Cintia Tsembelis11 months ago
Need to distance myself from this company as it has been very misleading to me.
Review by WhitnaayLove11 months ago
American Bullion was very knowledgeable & helped me thru opening a Gold IRA process even though my former IRA custodian was not so knowledgeable or didn’t want to process the liquidation and transfer.
Review by Sebass11 months ago
Awesome sums it up! EVERYBODY at American Bullion was helpful and knowledgeable. I'm sorry I was so hesitant. They did everything for me when I created a Gold IRA and transferred an old 401(k).
Review by Radime Cutburth11 months ago
I know that this company has been around for a long while. I talked to them (and some others) about adding gold and silver in my ira. They have great customer stervice and they are very straightforward. I recommend them anyone who wants to buy metals.
Review by Eugie11 months ago
American Bullion made the process very simple and was a wonderful help throughout our first experience !! Will definitely do again !! Ordering was simple and timely as well as done at our convenience!! The Bullion we received was amazing!! All around fantastic experience!!
Review by YeetP Prospero1 year ago
I honestly didn't know what to expect from this company as I was handling a situation for my father. All you need to know is that the customer service of this organization goes ABOVE and BEYOND to make sure you are taken care of! The follow up is unlike any company I have dealt with and the genuine care for your situation is a breath of fresh air. If you need to work with a company like this, American Bullion is FIVE STARS!!!
Review by Kenly Goldblum1 year ago
This all started back in January 2015, when I was laid off from work and had all this money from my 401k that I wanted to rollover. I recall viewing all those commercials about getting into a Gold IRA, so I contacted American Bullion. A sales rep (I do not recall his name), talked up a good "game" about owning a precious metals IRA. I originally wanted to go with silver, but he insisted that I should go with Proof Gold American Eagle Coins. So, I ended up purchasing 66 oz of gold coins. Base on today's market value, I have lost 33.8% of its Book Value.
On a positive note, AB made it very easy to rollover a portion of my 401k into a Gold IRA. I had no issues during the transfer, purchase or storage process involved in getting the products. To be honest, NO ONE could have predicted that the value of these gold proof sets would have taken such a nose dive and have stayed down for this long!
You might be wondering, why did I wait so long to give a negative review? Well, this afternoon, I was playing phone tag with a Mr. Jordan French from AB, who wanted to discuss with me about moving my gold assets into silver! Boy, did he talk a good game! Almost had me convinced in making that liquidation order. Thankfully, I had time to sit down after the call and started to do some research. Well, he wanted me to dump all the proof gold coins and use the money to purchase Proof Silver American Eagle 1 oz coin for unit price of $48.77. Guess what the spot price for silver was today (June 29, 2018)? $16.18 per oz. I looked at American Precious Metals Exchange (APMEX), and they are selling Silver American Eagle 1 oz coins for $18.38, for quantities over 500 coins. I didn't bother looking up the prices for proof coins. So, what did I learn from this? Do your research!
Review by Kalinda1 year ago
I had a great experience with Nathan at American Bullion, he answered all our questions and concerns. He also explained all details on the purchase and sell back process. He was very patient with me. I have decided to go forward and roll my funds over. Thanks Nathan !!
I was very satisfied with the service.
Review by CassandraSacto1 year ago
We are pleased with this company. We have had a bad experience before with another company. Phil Owens helped us to understand and choose the best plans for us. He went above what i would say his job requires to help us. I would recommend this company to others and especially Phil Owens. The
Review by Polk1 year ago
Thank You Phil for all your help.
Review by Nigeb Beyah1 year ago
good customer service and great interaction. glad to have hooked up to american bullion hope it works out
Review by Iamsidge1 year ago
Scott is an absolute gem! Very helpful and knowledgeable on my small investment. I look forward to working with him in the future when I buy my silver.
Review by Erinann Berke1 year ago
I had a great experience with Nathan at American Bullion, he answered all our questions and concerns. He also explained all details on the purchase and sell back process.
I was very satisfied with the service.
Review by Kesean1 year ago
Jonathan C. Nelson is very professional and decent representative .