By mistake I placed my order twice.
That means that I got two times the items with expensive delivery costs and then I was charged to delivery the goods again.
Indeed the pric for return is mention in the website but considering that most of the online shops do the return for free (and also free delivery cost) I would not choose or recommend for Alterego again.
The chance you don´t like an item bought online is quite big so the delivery and returns are quite a important point on online shopping!
Review by Possum1 year ago
I ordered a chair, but they made a mistake and sent me a wrong order. It was ok for me and I sent it back. After that I requested my chair, and they said that order will be delivered next week.
Long story short - after 2 weeks I requested a refund (still didn't have my order), and they said they will proceed it. But after 10 days instead of refund they charged my second payment (I split it in 3).
Every time I had to write first. Terrible customer service.
Highly advice to not buy anything from this unprofessional company.
Review by Amerdip1 year ago
The quality of the desks and drawers sets that I ordered is absolutely fabulous!
If you are looking for a great looking and of high quality product, then Alterego Design is the place to look for them!
Review by Panarpa1 year ago
The delay for receiving our purchased item (two months) is difficult to justify. The explanation provided was not satisfactory and there should be some kind of compensation for the inconvenience.
Review by Opreanu2 years ago
Review by EGreen3 years ago
Review by Jacleen Kuwata4 years ago
The was delivered very fast in a good condition. The presentation was accurate and all the details are the same as expected.
Review by Loetscher4 years ago
A Belgian friend told me about this website so I had to test ... and I'm very glad of this first order delivered at my door. See u soon !
Review by Heldawati5 years ago
I ordered last week a TV furniture called cinema an I got it today at my office (no one at home). Its a really nice one ! I wanted to order for quite a while and now am sure I ll do it again .. very soon !
Review by Carna Veit5 years ago
What more to say
Review by Rittie5 years ago
I ordered a delivery on appointment. The order was delivered out of the blue in the most inconvenient time before i even managed to make the appointment. The price-quality is ok.
Review by Sritida5 years ago
It is a beautiful desk. The design is fantastic but it scratches at the slightest touch. Everything needs pads under it. That's a shame. If i had known I would have chosen a different material. Putting it together takes a minimum of two persons. It was very awkward to assemble and heavy. It took hours.
Review by Arryoaa6 years ago
The product I bought (lamp) was deliverd within the agreed time, in good 'shape' and the quality matched the online picture and description.
Alterego Design Nederland is rated 4.0 based on
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