The purchase of skis and bindings was effortless. The exchange of skis due to my mistake was equally painless. All staff I interacted with were excellent.
Review by Setareh2 months ago
Alpine shop was fast and responsive! There was an issue with my order being delayed in their system, and Alpine shop quickly fixed it and contacted me with actual staff who cared about my issue. They express delivered my skis, and they arrived quickly and with no other problem. I will definitely order from them again, their customer service was amazing! (thanks especially to Cameron and Hillary)
Review by Junon Gawecki2 months ago
Everything was handled speedily and efficiently.
Review by Romualds2 months ago
The Alpine shop has been nothing but great.
I’ve purchased 2 pairs of skis and bindings now and it’s been great
Review by Nildeth3 months ago
Communication and delivery fails. First I tried to use chat on the website, and it told me I was next in line but no one ever helped me. Then I ordered ski bindings and didn't get a tracking number until I emailed for one. When they package arrived there was a single used binding in a battered box! I emailed again and Hillary was helpful and sent out a replacement and a label to send back the first package. However, I once again didn't get a tracking number until I emailed inquiring about it. When the bindings arrived the second time, everything looked good, but the entire process took up too much of my time and did not inspire confidence in the Alpine Shop.
Review by Siveshan3 months ago
Easy, fast, good deals. will shop again.
Review by Pjohn3 months ago
Great price quick shipping. Thanks
Review by Geology Motsamai3 months ago
I purchased a balance board online that is hard to find. Ryan in customer service spent some time making sure I got the right one.
The board is fantastic.
I had an excellent experience with the store.
The item was shipped quickly.
Highly recommend this store.
Review by Sirley3 months ago
Amazing service and I found the best prices here.
Review by Munchinmunchie Klemstein3 months ago
Quick service with prompt updates
Review by Envisarator Visessiri3 months ago
simple, straight forward to deal with and quick shipping.
Review by Kiacubs Points3 months ago
Quick delivery!
Review by BethAnna4 months ago
Fantastic customer service, I was on the line with someone for 10 minutes where they walked me through the different options for skis and bindings specific to my level and they were shipped across the country and delivered to me in under a week!
Review by Pasi Ganasheva4 months ago
Was sent the wrong color, but I also admitted it ran small for me. I was immediately sent a return label and credited. Great service. Gave 4 star because of being sent wrong color/design different from online photo.
Review by PryG4 months ago
They completed the order and delivered the product quickly. Price was fair and I would order from them again. Thanks Alpine Shop!
Review by Zaak4 months ago
Alpine Shop provided me with excellent service from the get go. They kept me inform of up to date information on my shipment. Excellent customer service. I highly recommend this company.
Review by Maike4 months ago
Excellent service.
Review by Jijitha4 months ago
Excellent service and follow up.
Review by MissNita4 months ago
I got my brand new ski on time without any damage. Will shop there again.
Review by Aljaz Ranjit4 months ago
Nice to see the same company providing good service with good people running it, after 20 years of knowing them.
Review by Monosaurio Rung5 months ago
Hillary has been fantastic with customer service. Definitely recommend this company.
Review by Ballon5 months ago
I plan on making future purchases. I would recommend to family and friends.
Review by Marai5 months ago
delivered on-time with email updates as to the progress of the shipment.
Review by Lakitehea5 months ago
I phoned in my order for skis and bindings and got excellent service from the sales staff. My order arrived early and in perfect condition. Highly recommended.
