Stan and Amanda were thorough, responsive and always there to answer any questions I had along the way during the home buying process. I appreciate them both taking the time to explain things to me as a first time home buyer and for their patience in response to my many questions.
Review by Alpaco1 year ago
Thomas Baldwin is excellent!! Whenever we had a question, he always responded back in a timely manner and we would also receive emails from him after hours with any updates to our file. Of the three homes we have purchased in the past, this experience was by far the best. We spoke to Mr Baldwin over the phone, email and text message since January when we first began planning to build our new home. We only had to meet with him in the office one time and when we met, he reviewed all of the available rates and worked with us to provide an option that worked best for our future plans. He timed this perfectly as well, because we avoided getting any penalties from locking in a rate too early as we had experienced with our two previous homes. Both lenders we used previously encouraged us to lock in a rate as soon as possible and did not explain how this would cost us money in the end. I would recommend Mr. Baldwin to anyone looking to buy a new home.
Review by AnnaA1 year ago
Great company to work with. They show that that care about the people and families they provide services to.
Review by Pbman1 year ago
The entire Alpha Mortgage staff was excellent, helpful and always willing to go the extra step.
Review by Zilvis1 year ago
I had a wonderful experience with Alpha Mortgage. Jeff Gilley has been my loan officer for two homes now, and everything has been smooth and easy. He made it very easy for me to get everything together for closing and also was super fast and responsive when we were negotiating the purchase contract. The closing team was excellent too and even accommodated me being out of the country for the two weeks leading up to our closing date. All in all - excellent!
Review by YogaLove1 year ago
I'm a first time buyer, and my experience was stress-free. They were diligent in performing their jobs from start to finish. Quick to respond to any question I had, and very patient with me when I didn't understand something.
Review by Bafford1 year ago
After shopping around for a prospective mortgage, I had to try the services of the reputable company Alpha Mortgage. Luckily I fell into the wonderful, caring hands of Stacy Shaw. She is the most kind and caring person. She worked very hard throughout the process with all the available communications to help us get the best loan. She was fantastic in networking our realtor and other individuals to make our dream happen. We were very taken by her personal care, and that meant a lot to us. It showed great dignity and professionalism. We so appreciate it and this review is to serve as a testimonial for how we feel about Stacy.
Review by Jaïka1 year ago
Alpha Mortgage was great to work with!
We had a super short closing of only 14 days and they worked hard to get our loan ready before closing. We were able to ask questions and be talked through the process as first time home buyers. All went very smoothly and efficiently!
Review by Thiyagu Minsu1 year ago
I worked with Stan, great group of people to work with!
Review by Dalphine1 year ago
Review by Danico Hernes1 year ago
Very nice people. Felt like they really cared. This was my first time buying a home so I knew nothing. They didn't just dismiss any questions and concerns I had. I recommend this company
Review by Gambi1 year ago
Being a first time home buyer, the process went smoothly. They were very accommodating to our needs. I’d recommend them to anyone.
Review by Muzique1 year ago
The documents didn't seem to have been reviewed till late in the game which caused a lot of last minute scrambling and faxing.
Review by Micaelle1 year ago
Wonderful experience with Carolynn, Chris, and Nicole who handled everything efficiently and expertly! Closed on time without any problems!
Review by Kanishk Kemmer1 year ago
Thanks everyone! You did a great job and really helped make the process smooth!!
Review by Kares1 year ago
Very helpful and pleasant experience. Even with some challenges with the underwriter (not the Alpha team's fault), they were completely professional and a joy to work with. I look forward to working with them with our future business as well.
Review by GoBo Chimirko1 year ago
Everything was handled expertly and with very few errors.
Review by Manaty1 year ago
I heard from many lenders and agents representing them. None can compare to the great service provided by Mr. Thomas Baldwin and his team. Amazing people who did their best and still seemed to go above and beyond that. I will forever be thankful and will definitely recommend him to any friend and family wanting to set down roots.
Review by Rhorn1 year ago
Dell and Kayla provided excellent communication and went above and beyond what we expected. They were always available and always pleasant to work with. Great experience.
Review by DerHengst1 year ago
Dell Allen was a pleasure to work with. She was helpful, knowledgeable, and willing to answer any questions I had. I highly recommend working with her.
Review by MagickEvents Ljn1 year ago
Tara Stewart and competent team made the loan experience go very smoothly. Combination of initial face to face meeting and e-signing of documents streamlined the process allowing for a quick close. All questions promptly answered. I would recommend Alpha to anyone shopping for a mortgage.
Review by Luten1 year ago
Stan Walston and his team were very nice and efficient. It was a pleasure doing business with them.
Review by Zakiriye Shlewet1 year ago
From day one we had an amazing experience, this was my first home purchase so like many I had some what could’ve been “stupid questions”, but Thomas Baldwin did not make me feel that way he broke everything down for me and answered every question I had he also did so in a respectful and not pushy way I will recommend him to everyone I know and all of my clients, friends and family.
Review by Friedolin1 year ago
Alpha Mortgage is an excellent company to work with. They are very friendly, professional and easy to work with.
Review by Janavia1 year ago
Thomas was very helpful in getting us into our home with a good rate.