I had to cancel a trip due to a medical condition and Allianz got my
refund back in a very short time.
Review by Virge2 weeks ago
Review by Berahman2 weeks ago
Once I provided the criteria needed for my claim, the process was quick including my refund. The website is user friendly where you can follow the progress of your claim. The only caution is to be sure you understand the coverage before you sign up.
Review by Marialcy Prokopcova2 weeks ago
We had to cancel a trip unexpectedly and the Allianz rep as wonderful! We received our refund within days. We always buy flight insurance and didn't have to use it till now and it was a very smooth process.
Review by Mezzy2 weeks ago
Pretty easy process claim, thanks for the assurance!
Review by Bafford2 weeks ago
Alliance took care of our costs for flight cancellation and costs to reroute our trip. Payment was prompt. Communication was consistent.
Review by Swena Hästmark2 weeks ago
Easy to purchase and easy to file a claim.
Review by AmyFecher Suppi2 weeks ago
Excellent company. Great Service.
Review by Kaisi2 weeks ago
From the time I submitted the claim online the customer service was fantastic. Realizing I had made a mistake in the online claim I called. The agent I spoke to was wonderful, totally knowledgeable, patient, and helpful. Communication was constant throughout the process. Acknowledgement of my supporting documentation being received and then an amazingly fast claim decision. I received the check within a few days of notification. I will always rely on Allianz for my travel insurance needs and recommend the company to my friends and relatives.
Review by Joonas2 weeks ago
I had a minor infection three days into a trip, saw the doctor on board the ship, got medication and improved quickly. All taken care of with the bill and an explaination.
Review by Daltrey2 weeks ago
I had to file a claim after I had my IPad stolen while I was traveling. Filing my claim was easy. Just upload the required forms and that was it! The reimbursement for my device was issued quickly!
Review by Benaifer2 weeks ago
This company is very professional. Love how they treat their customers
Review by Yendi Juchemich2 weeks ago
We've made claims twice with Allianz and both times they were great to work with. It was easy to summit the claims and we received our payment quickly.
Review by MizzE2 weeks ago
We bought an Allianz policy when we booked our airline tickets for a trip to Ireland. Travel outbound was a disaster -- two cancelled flights caused us to lose 2 days of touring and then delayed bags cost us another day! I filed travel delay and baggage delay claims on-line. Uploading documents failed multiple times, and when it finally said it was successful, they still didn't show up on-line. I had to make several followup calls to make sure all was received. Somehow a trip interruption claim got added and that caused a lot of confusion when it was denied. My two original claims were finally approved, but for the wrong maximum which required multiple followups again. Family members on the same flights with the same policy were awarded higher maximums. After emailing and calling, I was finally given the additional amount that I qualified for. Very frustrating and time consuming process to collect!!!
Review by Fleance2 weeks ago
Employees of Allianz were helpful with our claim, and it was approved and processed on a very timely basis
Review by Ratnashree2 weeks ago
Highly recommend. Everything promised was delivered
Review by JessicaBR3 weeks ago
Very responsible company. Once you make a claim it is very quick to get your money back.
Review by ChrisSmith3 weeks ago
No hassle claims. Super easy and very affordable.
Review by Makars Bottiggi3 weeks ago
Everyone with whom I spoke was extremely helpful when I was purchasing the coverage and when I was filing a claim.
Review by Graff3 weeks ago
Very quick to acknowledge and resolve claim. Thank you!!!
Review by Apasra3 weeks ago
I purchased insurance back in June for my flight to the Bahamas in October. Sadly for the people that live there, the place is destroyed. Within a few days of filing my claim online with Allianz a check arrived at my house. Would definitely use them again.
Review by Voxxa Polsinello3 weeks ago
Easy to file a claim.
Staff helps with the filing
Review by Tarvi3 weeks ago
Fast and easy
Review by RandomPole3 weeks ago
We have taken Trip Insurance for many years and have never had to file a claim until this year. It couldn’t have been easier and a customer service agent walked me through the filing process and explained what to expect. The company kept me informed with where my application was in their process. It took 15 days total from filing our application to receiving our check. Highly recommend.
Review by FloridaBound3 weeks ago
The best! I filed a claim not thinking that I would get paid so quickly and within 2 short days, the reimbursement was direct deposited into my bank account. I'm always hesitant in buying travel insurance but no more. In this case, it worked perfectly for me and the process of filing a claim was so simple.