This poor review is not for the actual service but for the attention to detail of client service.
The website has done a good job of promoting it`s "national" service but fails to provide sufficient details about the location of notarized translations and it´s affect on the turnaround for Apostilled documents.
I called them from California specifically telling them that I needed a notarized translation of a birth certificate. I received the notarized document with a stamp from Oregon which is impossible to Apostille in California.
It would have been useful to know this before dropping 40USD for a document that I can do nothing with given the time frame I was operating in which this company was aware of. If the level of professionalism was up to par, and being that this they deal with this level of translations, I would have expected a more proactive service.
When I called to point this out, the reception was the expected "you shoudl have told us" . Well, working in custom service, I also know that a true professional would know better the kinds of questions to ask their clients to make sure that the services match the requirements.
Extremely disappointed. It shoudl be known that I found their website via search "Los Angeles Notarized Tranlsation Birth Cerfiticate" expecting a "hit" in Califronia, At no time was it mentioned that the notary woudl be in Oregon. Not on the webiste and not in our phone conversations.
Update: The business owner was very quick to respond to this review and refunded the amount spent. I feel this was the correct thing to do and thank him . I still feel the website needs to provide more transparent information regarding the location of notarized documents so that anyone familiar with the Apostille process can know if their services are a good fit or not.
Review by Zhongcai1 year ago
Only one error in translation. Probably caused by reusing a similar translated document from another person. The sequence of the translated documents didn't make sense, like having the back of the first document, then second document and then the front of the first document. They should be in order.
Review by XChristine Chadeyron1 year ago
Fast service (even on a weekend), accurate translation, and they accommodated special requests promptly. This is the 2nd time I use them and will continue to use their translation services in the future.
Review by Heneage2 years ago
Very accurate and quick service! Will use again!
Review by Jezzer2 years ago
AMAZING, AMAZING ! Very Fast Professional! I really recommend. In one day they fix all errors pointed by me in the documents. Really impressive. Very good translation in "Engineer English"
Review by Nouneh2 years ago
Fast service and accurate. I use this service often and have always been please.
Review by Bohuslava Ramnatsing2 years ago
I was pleased to find the information provided on my search for a certified translator was accurate. Allian did everything they promised on their website and within the time frame they promised. Who could ask for anything else.
Review by Egglezos3 years ago
Excellent and very fast translation service!
Review by Maizee3 years ago
Received my translation timely which I used for Embassy purposes abroad. The process was smooth and timely and I would highly recommend them to anyone.
Review by Gjelal3 years ago
They provided a very efficient service for a translation of a document we needed quickly. Several months later when I needed the document again, and couldn't find it, they were very quick to send me the document. I had a great experience with them.
Review by Gennstone3 years ago
We recommend our clients to Allian. They always do an amazing and super efficient job.
Lately, we have a request of their support to take care of an additional payment from our card on file. I sent an e-mail and the end of our business day. I was more than pleased the next day when I open my mail and everything have been resolved. We will definitely continue recommending Allian and doing business with them. They rock!
Review by Abrahram Horath3 years ago
The translation that I received was used and accepted for immigration. The process through ALLIAN was very easy and what I expected. I would highly recommend them.
Review by BeckySue3 years ago
Responsive, efficient and accurate translation services!
Review by MelissaRodgers3 years ago
Very helpful service and easy to work with.
Review by ShelleyH Selesan3 years ago
Outstanding service and professional customer service. I got my translation in the mail as expected. Thank you!
Review by HMartin Peckys3 years ago
Quickly done, excellent translation, great customer service.
Review by Glumglom3 years ago
Recently I needed some medical information translated as a result of a hospitalization in Croatia. I found Allian on the internet and contacted them about the translation. They were incredibly helpful and translated the documents for me in a very professional manner and the turnaround was
amazing. I highly recommend them if you need this kind of service. I have told many of my friends about them and would use them again should I need their services. Thanks Allian!
Review by Kolima Against3 years ago
Everything has super fast, my emails with questions were answered in minutes, customer service was helpful and friendly. They gave me a discount on services and the translation was accurate and was delivered before the estimated time (12-48h). This is the second time I translate documents with the company and I'm satisfied again. Will definitely consider them in the future. I don't normally write reviews but I know how difficult it is to trust online services specially when it's something important. I wasn't paid to write this review neither am part of the company.
Review by CPFox3 years ago
Review by Caterest3 years ago
I have been using Alliance Business Solutions for Chinese-English document translations for quite some time now and I can safely say that their translation is very professional and accurate, for I am Chinese-English bilingual myself.
And the turn around is very fast, customer service personnel are always very responsive. Excellent company to work with!
Review by Mergie3 years ago
I would definitely recommend it to everyone!
Review by Stanko3 years ago
I had excellent results with this service. The translator arrived on time and very prepared
Review by Dhang3 years ago
Alliance Business Solutions is an amazing translation service provider. They are fast, efficient, and courteous with every translation project presented to them.
Review by Runa Vizard3 years ago
Excellent service, responsive, no problem during all the whole process.
Review by Yzel3 years ago
Allian is always quick to quote and prompt with service.