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Review by Laura Copney1 year ago
On Wednesday I called to see how long it would take to translate 1 1/2 pages. I was told on the phone 12-24 hours. Since we are pressed for time it was perfect! So we sent the documenta over and paid $29 for each document.
Today is Friday and we are currently at over 48 hours and NOTHING!!
I was told yesterday that I should be having it by the end of the day and nothing. Today I was told the same and guess what .... nothing came!! We wasted 2 days, which is precious time in our case, to wait for something that never comes!
This feels like a scam to me! On Monday I will definitely call to get my money back! Do not trust this service!
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Review by Yvette Oliveau2 years ago
This poor review is not for the actual service but for the attention to detail of client service.
The website has done a good job of promoting it`s "national" service but fails to provide sufficient details about the location of notarized translations and it´s affect on the turnaround for Apostilled documents.
I called them from California specifically telling them that I needed a notarized translation of a birth certificate. I received the notarized document with a stamp from Oregon which is impossible to Apostille in California.
It would have been useful to know this before dropping 40USD for a document that I can do nothing with given the time frame I was operating in which this company was aware of. If the level of professionalism was up to par, and being that this they deal with this level of translations, I would have expected a more proactive service.
When I called to point this out, the reception was the expected "you shoudl have told us" . Well, working in custom service, I also know that a true professional would know better the kinds of questions to ask their clients to make sure that the services match the requirements.
Extremely disappointed. It shoudl be known that I found their website via search "Los Angeles Notarized Tranlsation Birth Cerfiticate" expecting a "hit" in Califronia, At no time was it mentioned that the notary woudl be in Oregon. Not on the webiste and not in our phone conversations.
Update: The business owner was very quick to respond to this review and refunded the amount spent. I feel this was the correct thing to do and thank him . I still feel the website needs to provide more transparent information regarding the location of notarized documents so that anyone familiar with the Apostille process can know if their services are a good fit or not.
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Review by Carlos3 years ago
AMAZING, AMAZING ! Very Fast Professional! I really recommend. In one day they fix all errors pointed by me in the documents. Really impressive. Very good translation in "Engineer English"
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Review by Charlie3 years ago
Fast service and accurate. I use this service often and have always been please.
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Review by customer3 years ago
Only one error in translation. Probably caused by reusing a similar translated document from another person. The sequence of the translated documents didn't make sense, like having the back of the first document, then second document and then the front of the first document. They should be in order.
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Review by Doris4 years ago
We recommend our clients to Allian. They always do an amazing and super efficient job.
Lately, we have a request of their support to take care of an additional payment from our card on file. I sent an e-mail and the end of our business day. I was more than pleased the next day when I open my mail and everything have been resolved. We will definitely continue recommending Allian and doing business with them. They rock!
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Review by Brian Tucker4 years ago
I had excellent results with this service. The translator arrived on time and very prepared
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Review by Alin4 years ago
Trustworthy company.
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Review by Rong C.4 years ago
Responsive, efficient and accurate translation services!
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Review by Natalia4 years ago
Outstanding service and professional customer service. I got my translation in the mail as expected. Thank you!
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Review by Meredith4 years ago
Quickly done, excellent translation, great customer service.
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Review by Kara4 years ago
They provided a very efficient service for a translation of a document we needed quickly. Several months later when I needed the document again, and couldn't find it, they were very quick to send me the document. I had a great experience with them.
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Review by Dragana C.4 years ago
I would definitely recommend it to everyone!
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Review by Lacey D.4 years ago
Allian is always quick to quote and prompt with service.
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Review by SJ4 years ago
Excellent and very fast translation service!
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Review by Ana4 years ago
I'm very satisfied with the service I received from Alliance business solutions. The translation was fast, very accurate and great customer service.
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Review by Alija T.4 years ago
Received my translation timely which I used for Embassy purposes abroad. The process was smooth and timely and I would highly recommend them to anyone.
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Review by Patti F.4 years ago
Recently I needed some medical information translated as a result of a hospitalization in Croatia. I found Allian on the internet and contacted them about the translation. They were incredibly helpful and translated the documents for me in a very professional manner and the turnaround was
amazing. I highly recommend them if you need this kind of service. I have told many of my friends about them and would use them again should I need their services. Thanks Allian!
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Review by Melissa R.4 years ago
Very helpful service and easy to work with.
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Review by Tania4 years ago
Alliance Business Solutions is an amazing translation service provider. They are fast, efficient, and courteous with every translation project presented to them.
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Review by giorgia palmentieri4 years ago
Excellent service, responsive, no problem during all the whole process.
AAAA++++
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Review by Gary C4 years ago
Every dealing with Alliance Business Solutions has been easy, accurate,and professional. I have used them many times and would totally recommend them.
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Review by Max Nie4 years ago
They helped me to get what I needed, although there were some bumps along the road. No company performs at 100% capacity all the time, but the better ones do what they can to resolve any problems quickly and completely.
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Review by Yelani4 years ago
They are always accurate and on time!
¡Ellos siempre son certeros y entregan en tiempo!
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Review by Henry4 years ago
After submitting several documents for translation, I truly recommend Alliance Business Solutions for their excellent service, with prompt delivery and reactivity if necessary.