Great woman renting us the car and a no hassle return.
Review by Grogrom4 months ago
Very disappointing experience. Rang the customer service to double check re deposit. Was given wrong information. That nearly resulted in not getting the car that was needed for a week. Arrived to pick it up half an hour before the time I booked it(8am) popped in to the desk, was told to wait until time booked. No problem. Came back at 8 and there was no one to be found. Rang the number given, was told someone will be there in 5 mins. 25 mins and a second call later I was seen. Eventually got it sorted(very very stressful morning). Car was fine. No receipt on check out, still waiting. Will I be booking a car from the same place again? No I won’t.
Review by DeskSlave Frate6 months ago
We rented through Alamo at the Dublin airport. All of the staff were friendly, courteous, and professional, and the checkout/check in services went quite smoothly. This was the first time EVER I rented a car and had someone run through the controls (wipers, turn signal, lights, emergency brake, etc.) which doesn't sound like much until you have picked up a car from a dark parking garage and cannot find these things! We had a few issues which, while not dangerous, were worrisome--tyre pressure light remained on the entire rental period, even after putting more air in; wiper blades made a horrible *clunk* sound when used in heavy rainfall; no indicator to let us know how many more kilometers we could go before re-fueling. And Alamo gave us a courtesy allowance for the inconvenience. All in all, it was a trusty little car, and a very good experience, even driving on the "wrong side" of the road.
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