I bought a velvet waistcoat from Al Duca D' Aosta via Farfetch. I received a non velvet waistcoat so returned it. Now this dishonest boutique have claimed what I returned was something they don't even sell. I have photos of the item with their store tag hanging from the garment! I've lost £140 on this debacle. Mistakes are one thing but dishonesty is unforgivable. This is an obvious case of fraud, which I will pursue with pleasure.
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