Horrible customer service - they will not answer, return calls, or emails after they sent damaged products - I will never order from them again
Review by Tabbi Neirynck7 months ago
Love their products and all dead sea stuff.
Review by Dailes Jonathans8 months ago
#1. Unprofessional Customer Service (Shireen H). Uncouth, frivolous, and cantankerous.
#2. Poor Products.
They really need to upgrade the product ingredients upon their website.
I purchased two products, even with the 25% off they were over priced, the quality is the equivalent to the $1 store.
IT took almost 3weeks for a refund.
Go over to fresh.com
Review by Bouthier Diani1 year ago
I wasnt impressed by the mud mask or the hand lotion. Its pretty pricey for a no results product. Wouldn't recommend at least those two products
Review by Amadahy1 year ago
my mom introduced me to this company and i enjoyed their products.
I love their face masks.
they dont use fillers in their products
Review by InsightSawbridgeworth1 year ago
Mostly use their hand care line; their dead Dead Sea hand cream is a must carry in my handbag in winter. It dries easily and makes my hands feel soft in an instant without leaving any greasy residue.
Review by Shindia1 year ago
I really didnt like the fragrance but the formula felt good..but i have only tried the hand lotion so far
Review by Manxkity1 year ago
Good product overall but HORRIBLE CUSTOMER SERVICE and I'm never ordering them again.First and last time. I talked to someone and explained that before making my purchase I called and spoke to a representative and asked what I should get based on my age, skin type and products currently used. She recommended a cream that felt like nothing so I had to return it. The serum she told me not to get is the only thing that worked. If the staff is not qualified to help and doesn't have knowledge of the line, they should not charge return shipping. I'm in PST and tried for weeks to reach someone but their EST hours mean there was never anyone there when I could finally call on my lunch break. Even when I managed to call in the am, it went to voicemail because they were all busy! It must be nice not to need new customers since they apparently couldn't care less about good customer service. The person I spoke with didn't offer to check with a supervisor was just like, sorry that's our policy. Oh well, sorry I don't like your faulty policy, your incompetent staff and I'm NEVER buying any of your products again
Review by Kurei Saphier2 years ago
Terrible customer service. I had a problem with the shipping of my order and the rep accused me of lying and told me it had been delivered. If it was delivered, I never received it. Incredibly rude rep. I will never shop at Ahava again.
Review by Joya3 years ago
I have been using dead sea products for years and I just love it. I t is just the best treatment for my skin, for some reason nothing works for me like dead sea products do.
Will keep using Ahava products for ever!
Review by Mosark6 years ago
This site has great face, body, and sun care products as well as makeup. What I love the most is their mud body mask. It leaves my skin feeling wonderful.
AHAVA is rated 3.0 based on
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