This is a rip off. The website is not friendly. Only received one box. I was never contacted by a stylist. Returned the merchandise and never received a refund. Closed my account and was charged another $160. So far I'm fighting to get $300 refunded for nothing. You can go to a romance store and try on and purchase for the same price. The website doesn't have a call number. Or at least I can't find one. I'm gonna have to go to my bank and cancel my card because Adore Me will not stop charging my card. Do Not Sign Up for Adore Me. It is highway robbery!!!!!
Review by Meghedik1 month ago
Always a great fit on my wife.
Review by Kanakeshwar1 month ago
Where do i start. I signed up 4 months ago and was receiving bra and panty sets which was cool. But then it got to a point where I had too many. So i switched my preferences to the pajamas. Next box I had panty sets. I called to let them know and it is like you are talking to robots from china reading from a script. Then after you hang up you get the same duplicated email back to back. I asked to speak to a supervisor. No call. I send the box back a day before the date it was due and they charged my card $139.90. I called customer service got the run around standard email and when i finally got a chance to talk to someone she says it was never received but usps showed otherwise. This was in August. I called at least 7 times until last month I said I was going to contact the BBB because they were holding on to my money and I sent the merchandise. 2 days later money was back in my acct. I called back told them to send me the link to cancel my acct. I never got a response. 3 days later I get an email saying package received missing items. and charged my acct 10.00. I said oh no oh no called back the lady sent me a link and i have never looked back. Adore me is unprofessional, scripted, and they will never let you speak to a supervisor. The pajamas are nice but the bra sets are very cheap. If I were you I would look for another subscription lingerie service. If you even google this company you will see all the complaints they have had. Wish I would have done that first.
Review by Eleri1 month ago
Was sent a promotional text message for a 24hr flash sale for a FREE set along with a link. The link redirected to the home page with a sale for BOGO free, an entirely different sale that had been going on for a week prior. Contacted customer service and they were no help. Emailed a screenshot of the messages( one claiming to be a 24hr flash sale for a free set and a different message from 6 days prior about the BOGO) and they refused to acknowledge the false advertising and offered nothing in consolation.
Review by Bafford SaTaNa1 month ago
I love the selection at adore me. Beautiful styles. True to size.
Review by IKaur1 month ago
I Love all the sets I’ve gotten! The bras always fit great and the sets are beautiful!
Review by Aery Cerios1 month ago
I love your stuff as a plus size woman
Review by Weevil1 month ago
The colors are very cute but the quality of the fit is not very good for the cost. The order came quickly, though.
Review by Terrea1 month ago
I really love this site the quality of your products are very lovely and more convenient for me than going into to store
Review by Wisbang1 month ago
Failed to deliver product. Tried to give me a credit but the items are no longer in stock. Refused to communicate on a solution.
Review by Marziyeh1 month ago
Used to love the site but now there are less and less styles for larger sizes and I’ve had nothing but bad experiences with shipping in the last 6 months. So sad because I loved ordering every month!
Review by Darmika1 month ago
My sleepwear is adorable..but one. Setdoesn't have adjustable straps wish it did its way to long. The shipping took a week longer than it was supposed to.
Review by Besssg1 month ago
They have really nice sets some of them are incredibly comfortable and they are very pretty overall good company
Review by Natajah1 month ago
At any age we want to feel good and even better look good and Adore Me takes care of every aspect of this. I love ❤️ everything I purchase from Adore Me specially these underwear sets and corset.
Review by Haydeli1 month ago
I love getting things from them. The only reason I only gave 4 stars is because they hardly ever have any size in workout pants. But the quality of clothes is awesome.
Review by Adarryl1 month ago
Excellent fit, super comfortable & sexy!
Review by Gomez Bukovinsky1 month ago
The bras are beautiful & well made. They actually have support & beauty for larger busted women. Normally larger sizes don't come so pretty.
Review by Mizza1 month ago
My wife is Happy..
That makes me happy.
Review by Billionaires1 month ago
Love them all
Review by NatividadK1 month ago
Great lingerie and well fitted! I like the thongs as well.
Review by Syukran2 months ago
I signed up for Adore Me literally three days ago and I am ready to cancel my VIP with this company and never do business with them again! I was hung up on by Mariah and Marisol. And when I asked to be rerouted to a lead or manager I was told nobody was there to speak with me. I was inquiring about when my order will arrive which is a week after the promised delivery date and they're unwilling to honor what they advertise online. Don't do business with these people unless you're okay with being disrespected.
Review by Sinnamon Uscila2 months ago
I love the products of the bra said the samas as it's like this style of all I have received from you thank you
Review by Badden2 months ago
This company is a scam. They will keep taking money from your bank account. They rarely have the size needed, and it is hard to get a person on the line who speaks proper English. I don't recomend this company.
Review by Nanneke Puppala2 months ago
I've never had a problem with your company. Very good, quality products.
Review by Sherryna Tsybuliak2 months ago
Would like to preface this by stating them stealing money did not pertain to the subscription portion of the company's "business model". Although that will be included :)
I ordered two bathing suits from AdoreMe back at the end of March. They took about a week and a half to arrive and came with no order slip in the box. Neither of them fit so then began the return process. After finally finding the return slip online, I mailed the box back the beginning of May.
I never received my refund after three months of waiting. I had to actually call the company and ask for my money back. When I called they told me they got my returns back in May. Apparently no one felt that giving a customer their money back was an important part of running a business. When I called to tell them, they also told me that they would give me my refund, but that there was a $5.95 restocking fee PER set. When I ordered I recalled seeing a statement that there was a restocking fee for returns, but it certainly did not specify that it was per set returned. It was not until I called again to ask why I was being charged a restocking fee, for items that had clearly already been restocked, that they told me that since it was my first return there actually isn't a fee and they would process a request for me to receive those charges back "as a favor".
I also was extremely frustrated when I saw a separate charge to my account. It was at this point I discovered that I was signed up for a monthly subscription without my knowledge. I don't doubt that somewhere along the ordering process there is some small box that you have to uncheck in order to opt out, but the company makes no effort to make you aware of that.
When I unsubscribed from the VIP membership I then discovered that I could not get my money back. It took some scathing emails to a customer service rep. to finally get them to give it back to me "as a one time favor".
Additionally when unsubscribing I followed the steps and was taken to a page that told me that I was good to go! I happened to scroll down however and at the very bottom of the page, separated by a large white empty space, there was a button that said something about completing the unsubscription. I assume that unless you hit that button you are still signed up.
This company is so deceitful and makes no effort to follow basic standards of business. No one should EVER have to call a company, especially one this large, to receive their money back for products the company already received, restocked, and probably resold. Save yourself the pain of dealing with this company and go spend your money elsewhere.
Our reviews are aggregated from multiple sources to give you the best overview about adoreme.com.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: http://www.adoreme.com/our_story.html
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST) [email protected]
16 E 34th Street 14th Floor