- Was informed it was ok to return for a voucher
- Returned order
- Order received and processed
- No voucher or refund issued
- No response via email, no response via site contact form, phone line goes unanswered, phone messages are not returned, chat app does not work. They got my enquiries as I was issued automated responses with ticket numbers. My first enquiry to confirm it was ok to return was answered within 24 hours. My enquiries since have not been responded to for weeks.
- Submitted Fair Trading NSW complaint
How does a multi billion dollar company like Adidas give crap customer service like this?
Order number AAU08800329 if anyone at Adidas wants to respond.
Review by Decota4 months ago
Helpful service as soon as I walked in the store
Review by Radenhausen1 year ago
Love these shoes.
Review by Rula Iguodala6 years ago
Adidas webpage in Australia. Adidas offers various sports products.
adidas Australia is rated 4.0 based on
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