DO NOT USE THIS COMPANY SAVE YOUR SELF THE HEADACHE THEY ARE IRRESPONSIBLE AND A BUNCH OF LIARS!!!! So To start off I went on a page that links you to movers in your area and was called by multiple movers and decided to go with this so called of a company because they so had a deal for $80 /HR to move my things from the 3rd floor to a 1st floor with everything included to move and the insurance as well. so made the appointment for them to come out on the 11 at 11am and they ended up showing up at 4pm and when they show up and see what I have to move the guy says that I have alot of things and that what I have are expensive things and that i would have to pay more then i was told. so they did not want to do the work even when I had explained prior to making the appointment everything I had to the customer service rep (IVAN) and he told me that it did not matter what I have because they work per hour and not per piece of furniture. so then again after the inconvenience I called IVAN and was told that they would send some one else the next day and that they would send one of there best employees so had to pay to get an extension for the next day because they were going to send me one of there best employees and that they would be here anywhere from 2pm-3pm so then the next day gets here and its passed 3pm almost 4pm when I then call ivan again to see what was going on and he said he was going to call the drivers to see what was going on and then after like 30 minutes Ivan makes a 3 way with one of the drivers which he was nasty and disrespectful and just to tell me that ivan is a simple customer service rep and does not know the prices and that the drivers that had came the day before were right and he told me that If i wanted them for the price I was told at the beginning that I would have to sign a form saying that they was not responsible for any damage on my furniture even though I was already told by ivan that It was included in the price and then he has the audacity to tell me that I had that choice or for me to go to home depot and pay 100 so they can damage all my things and hangs up on me. So now I had to pay again to get another extension on my apartment and hired a new company to move my things and my thing was not the price because the new company I hired was more but was told from the beginning the price and dont mind paying it I just hate liars that tell you one thing and then try to change things after just because they are lazy and cons nope not here go somewhere else with that. So if you need a move please look for another company and dont use these people they will just waiste your time. Look into EZ Moving Services or I-75 Moving these are better companies.
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