Easy to use website ordering done with ease and delivery very goo
Review by Liuca3 days ago
I always find the items purchased good quality. Returns are dealt with quickly as well. First class.
Review by Chutichate5 days ago
Items all great dispatched quickly
Review by Kaboo5 days ago
Always great customer service and deliveries always on time
Review by Tonetha Lumbo6 days ago
Great online website, fantastic prices, quick easy ordering and delivery.
Review by Rangie Chiosi1 week ago
Hi,Ihave spent thousands of pounds over the years with Ace,never had a problem.But in the last 6 months yyour company has been charging me extortinate interest on my account.I sent a letter of complaint,without a satisfactory reply.I have been charged PPI,all of a sudden.Your reply waited until PPIwas no longer available for me to claim back.You sent me a letter,saying you do not recognise my account details concerning my claim.Ridiculous really as I am an existing customer,paying mothly on a regular basis.Your customer service is a disgrace,& I will be contacting the Ombudsman to sort my problem out ,which you seem unable to assist me with. Ihave tried to set up an online account to try to have contact with you,having not previously having an online account set up,but again you do not seem to recognise my details.Iam not at all happy or amused with your companies attitude towards myself,having been a loyal customer. & spending a lot of money on your products over many years.please give me the courtesy of a reply,as Inow put this in the hands of the Ombudsman to help me get a satisfactory result from your inept Company.
Review by Guenette1 week ago
Used them for years always reliable
Review by Jhadijaha Beatingo1 week ago
Realy quick and easy to order from ace, you know straight away if things aren't in stock and they will email as soon as they are
Review by Uktraveler Derrow1 week ago
Good quality products at reasonable prices
Review by Keithykins1 week ago
Not sure if I’m being scammed but I have tried several times to make an online payment which I never normally have any trouble with until this past week. Every time I think the transactions about to go through it says it needs to send a one time verification number to my phone to check that it’s me making the payment? Thinking this did not seem right, when I clicked send code, it came up with 2 telephones numbers to send the code, but none are my telephone numbers registered on the account or with the bank. So I refused to proceed and let Ace write to me about it. Think something is seriously dodgy now with this looking at all the other reviews.
Review by Chaulky1 week ago
i put a order in on the 5th October i have received some of it phoning today to find out were the rest of my order is on find out its out of stock n waiting for it to come back in i ordered 10 pairs of Christmas pajamas and 10 pairs of slippers now being told there waiting for the other 3 pairs of pajamas to come in stock but can not give me a time or weather there be back in stock!! if they don't come back in stock i will have to send all the items back which when i put my order in on the 5th October every thing was in stock also on phoning speaking to mary who was in the Philippines so i will have a nice phone bill :(
Review by Feliciadee Dorolice1 week ago
Order arrived quickly and in very good order because it was well packed.
Review by Jervase2 weeks ago
Easy to use site happy with my purchases
Review by Cokorda Gundru2 weeks ago
Review by Muchery2 weeks ago
Review by Dmargaret Danjuma2 weeks ago
very good quick service, well priced and nice products
Review by JaneandRob3 weeks ago
very good when ordering online. the order comes on the day promised. and quality very good.
Review by Ms Clarke3 weeks ago
Opened a credit account last month. Have tried to add a delivery address to my account ( My daughter's address as I work away a lot therefore not in to receive my orders) Phoned customer services and the guy on the phone could not understand me neither could I understand him as his English wasn't very good. Phoned again & spoke to another guy and was told the second address would be added. Address still not been added onto my account. Why is it so hard to add a delivery address?!
Review by Kongapan3 weeks ago
I love to shop with ace my only annoyance is paying for delivery if i want only a few items it will put me off ordering there is seldom a code for free delivery which i can get from many other online shops
Review by Elisends Nertie4 weeks ago
Always fabulous service and fast delivery
Review by Bachana Thusgaard4 weeks ago
Excellent service thanks
Review by Yiwen4 weeks ago
Ace prices are fab but delivery with Hermes are a nightmare. On numerous occasions parcel has not been delivered for no apparent reason. My concern just now is checked tracking app and it states......"you have requested parcel to be sent back to sender"....I was not home when parcel was being delivered so why would it say this....so phoned Ace 24 and spoke to a person who sounded like a robot who said "your parcel will be delivered goodbye"...thanks for nothing
Review by Ivenette4 weeks ago
Good reasonably priced items.Fast postage.Only fault so far is customer service is rubbish,they say they will get back to you but never do.
Review by Kendycakes Ganzeveld1 month ago
Love Ace , such good prices and lots of choice.
Review by Khallim Bagnuolo1 month ago
Excellent products, great prices, easy to use website and speedy delivery.