Never lift their call to customerand never return back the call
but they lift their call to sell policies
I think this is a scam
Don’t get in
I would like give zero stars
Never trust them
Review by Edenstrang5 months ago
Was with them for 2 years, didn't use once.
Had a squeeking noise on front of car asked my mate who's qualified to look at it. He said it was anti roll bar bushes.
Phoned AA to ask if they were coverd on my policy, they said no because I had the fault diagnosed by some one else.
TOTAL LOAD OF RUBBISH DO NOT USE THIS BENT DELUDED TWISTED COMPANY!
Typical rich fat cat business. Cost me over £840.00 for a policy I couldn't use when it was needed.
By the way it was a £80.00 job to replace the bushes.
Will never use and will go out of my way to shear this with everyone I know
Review by Cymraig5 months ago
My daughter bought a warranty with her used car. I'm the first year, it needed $2500 of work. Great service.
Review by Chanana6 months ago
Excellent – no reservations, I would recommend this company to anyone.
Review by Juren Berthelier7 months ago
is good gogogogoxxx
Review by Shuyee8 months ago
Representatives was awesome in his presentation
Review by Sean8 months ago
So I bought a policy from this company on Feb the 6th 2019 after a month and more than a 1000 miles of driving as the policy states I took it to Lexus dealer to check on the fan of the AC it stopped working - by the way I asked Katie( sales person for AA Auto Protection ) about the engine , transmission and AC - and she confirmed that the policy that I bought after that conversation are all included - now when I took the car to the dealer they refused to fix the AC , and when I called Katie she said oh I do not know why your claim was denied , you should email your case administrator, wait what ?!!! so when you want to sell us your service you call us 20 times per hour and when we file a claim you can not contact the agent you can only email him ????!!!!! so basically it is a scam they will not fix your car DO NOT BUY
GO SOMEWHERE ELSESo I bought a policy from this company on Feb the 6th 2019 after a month and more than a 1000 miles of driving as the policy states I took it to Lexus dealer to check on the fan of the AC it stopped working - by the way I asked Katie( sales person for AA Auto Protection ) about the engine , transmission and AC - and she confirmed that the policy that I bought after that conversation are all included - now when I took the car to the dealer they refused to fix the AC , and when I called Katie she said oh I do not know why your claim was denied , you should email your case administrator, wait what ?!!! so when you want to sell us your service you call us 20 times per hour and when we file a claim you can not contact the agent you can only email him ????!!!!! so basically it is a scam they will not fix your car DO NOT BUY
GO SOMEWHERE ELSE
Review by Vayu Kudimov8 months ago
To the point they explain everything about the gold coverage on the car
Review by Ogunmodede Claimant9 months ago
Excellent customer service so far... Haven't been able to use the actual service yet... but I do have that peace of mind...
Review by Soozieg Knasin9 months ago
David was very helpful
Review by Raedyn Mcternaghan10 months ago
Very good and fast
Review by Smoothrob10 months ago
WORLD WORST TO DO BUSINESS WITH. DONT BELIEVE ONE WORD SALES REP TELLS YOU. THEY ARE VERY CUSTOMER SERVICE FRIENDLY UP FRONT . WHEN YOU TRY TO CANCEL AND GET YOU REFUND AS THEY SAY YOU CAN. WELL NEED I SAY MORE . SPOKE TO CUSTOMER SERVICE LADY NAME DEANNA. SO SHE SAID. IT TAKES UP TO 6 WKS FOR YOUR REFUND. THAT WAS IN JUNE. IM STILL WAITING. I REACHED OUT IN AUGUST. SHE TELLS ME 6 WKS IS A ESTIMATE. ATTORNEY GENERAL SHOULD SHUT THEM DOWN. IF I COULD GO ON TELEVISION TO BLAST THEM I WOULD. SOMEONE NEEDS TO PUT A STOP TO THESE PEOPLE.
Review by CassandraW11 months ago
I got AA Auto protect on my BMW 750i after I had reached 99K miles. I signed up for a new policy to cover me through 200K miles. I found out 125K miles in when I went in for what I thought was a routine repair all the things they did not cover. I ended up having to sell my BMW because of $4,000 worth of work they did not cover. To be fair I did not find any warranty that would cover this but they had me buy the policy believing I was covered to find out after they took my money for a year I was not. If I had known this upfront I would have sold my car then. The work needed oil and transmission fluid leak and power motor for car seats stopped working. Found out when took car in none of this is covered. Thanks for nothing.
Review by Shly1 year ago
Honest and Intelligent Reps. Great pricing compared to the other companies. No hustle, no B.S.. Talk to Lenard x 196 . Go on line first for quote, they give you a quote number, then call 877.430.0945 x 196 talk to Lenard.
Review by Ednan1 year ago
It's a Scam they have a lengthy list of what they do not cover..trust me it's a nightmare if you put a claim in...it covers this but dont cover that.You will be totally confused do not sign a contract it's a warranty SCAM.
I'll never ever get anything with these Scammers FOREVER.
Review by XoCT1 year ago
I just have to say the customer service is AA+ Matt was very helpful when explaining things to me. I called him a twice after signing up I had some questions that came up and every time I called he was so nice polite and didn't seem bothered that I had called back twice in one hour ... LOL I love that fact that whom ever you speak with on the phone to sign up that person is your contact person the entire time you have that warranty. Thanks for all your help
Review by Mehling1 year ago
I purchased a auto protection plan from AA Auto Protection. Matt E. was my consultant. I gave a down deposit and the payments were not supposed to come out until a month later.
A week later I actually purchased a new vehicle and called Matt and cancelled the protection plan because obviously I now have a brand new vehicle and don't have that other vehicle anymore.
Well that month past and they took the money out anyways. And I checked back on my bank account and they never refunded me the down deposit!
I have called several times now and NOT ONE SINGLE PERSON IS HELPING ME! So now I am contacting my bank to dispute the charges and cancel anymore charges from this company!!!
And this is not a 24 hour company either, so I hope you never need a tow or help after hours!!
Review by Mounarshi1 year ago
I was searching Google for an extended warranty for my used Jeep Grand Cherokee. I stumbled upon AA auto warranty. I filled out the form and was called immediately. Several issues here.
1. Salesman had no idea what warranty covered
2. Salesman was very pushy and demanded credit card number saying "if you don't purchase this now you won't get the discount"
3. After purchasing this overpriced mess, I went with a credit union which had its own warranty rolled into my loan which saves me 136$ a month for 36 months!!!
4. When attempting to cancel no one would return my call. I did speak to the original Salesman and when I informed him that I traded in the vehicle he said "Who told you to say that" ... "Where did you trade in the vehicle we get a report at 9 p.m. that tells us when you trade it in".
Unreal amount of lies and deception from that particular sales person. Stay far away because to make a sale these guys will say anything...
Review by Fonzi Vinton1 year ago
Just paid 100.00 down and I’m still waiting for my email. I’m thinking it was a scam. Canceling my card right now. I’ll eat the 100.00 but no more
Review by Geecee1 year ago
company is having money issues.. the checks the send out bounce... move on this is a terrible company
Review by HockeyMom1 year ago
Reliable and trustworthy!
Review by Salboken1 year ago
I want recommend this company because they make it so much difficult to cancel it I been with this warranty for two months and I don’t need it anymore but they don’t answer the phone and did not help and cancel this time the warranty
please reading these Don’t buy it
Review by Cchanel1 year ago
She was helpful
Review by Sheeze Gotowicki1 year ago
I'm so supprised u guys help me first call like
Family explain clearly very good customer service I just like to say thanks for everything