Driver DAVID and his 2 offsides very helpful Made the madness of moving pleasant. Kevin
Review by Regard4 months ago
Horrible experience. The boss was so rude and nasty. They caused over 6k worth of damage and refused to admit it. They tried to charge more than twice what was quoted, and when this was negotiated, the boss threatened to deduct the shortfall from the workers’ pay.
Review by Weixiong Donigain4 months ago
The two guys did a very good job . They were very careful of how they handled the goods. We will definitely contact them for our next move.
Review by Gingerone4 months ago
Aba and Nick were on time extremely professional and helpful Making our move super easy. They delivered an exceptional service as always. 3rd time we’ve used this team. Truck 55 knows how to get the job done!
Thanks so much guys I would recommend you every time.
Review by Nyake5 months ago
DO NOT USE this company: Unacceptable rudeness
My sister moved last week and we have never had such a bad moving experience. The main mover was rude not just to her but to me as well. Complained about the job. Didn't pack the truck well and consequently left behind plants in the backyard and paintings/items on the footpath. We had to move chairs, dining table, bags etc, into the new house just to keep the job moving. Price quoted was $680 but it all ended up costing $1070. What a joke! The manager on the phone was also rude, saying that the truck and items would be taken to storage until the job was paid in full. They then used further extortion tactics not removing the last items from the truck until it was paid up. Forget about reducing stress, This company increased it. Use them at your peril.
Review by Paneki5 months ago
After a terrible park blocking in all of the neighbors and refusal to move truck over. I watched one of the movers direct a car into scraping their bumper bar on the low hanging bar at the back of the truck plus two other cars smash their side mirrors on the truck in the first 30 mins. After countless obscenities and scrapes on side of the truck they decided to move it.
They essentially started out going at a decent pace 3 fit young men. So I decided I could leave to take care of other stuff leaving wife Incharge This is when the go slow started. It was the 3 minute journey that took 35 mins that I was given the truck can only travel certain roads. Yes we are hear out front I will be there in 5 minutes I will send you my location. They didn’t send it but arrived driving from opposite direction with drinks and refreshments. All good with that but don’t lie about what you are doing?!?!? Then I provide options of using back stairs might be easier but extra flight stairs. Then told $$ for stairs I thought ok. But only ever used front stairs which were the amount in quote (got me).
Eventually returned back from a trip down street to find 2 guys in back of truck smoking with my wife up stairs in disbelief the cost had almost tripled holding our property left on truck to ransom unless she paid immediately.
Wife tried to question on phone with company AAA but was told to pay in full then we will review EXTORTION
DO NOT USE!!!
SMOKE BREAKS MORE LIKE IT. THEY LIED BLANTATLY TO MY FACE AND MY WIFE. WE TRIED TO CONTACT YOU TO RESOLVE IT. HAVE HEARD ANYTHING YET??
IT WAS ONLY AFTER I STARTED MOVING STUFF ON MY OWN THAT THEY PICKED UP THE PACE BUT COULD KEEP UP.
Review by Kyeoleigh Relieved5 months ago
Easy to deal with, easy booking and good job done. Will use again
Review by Freestudios5 months ago
Great, honest and hard working boys. They did an amazing job for us and will definitely use them again.
Review by Painful6 months ago
Movers turned up right on time. Very efficient, I worked with them to speed up the process. They were professional and helped me get everything from one place to the next, including dismantling my bed and dining table and reasonabling in 5 hours!
Review by Dionisaros6 months ago
A good job taking care of all my belongings as they were relocated across sydney
Review by Konnor6 months ago
Please DO NOT USE this removalist if your belongings mean anything to you. Our belongings were carelessly handled causing scuff marks on picture frames and a broken LCD TV screen. Our bed frame was also carelessly transported and re-assembled with a few missing parts, so it’s now permanently wobbly.
And don’t you dare complain about their services because, the business owner and the operators will shout you down with insults. Very poor customer service.
A word is enough for the wise.
Review by Kathtetl7 months ago
Nightmare experience. The moment assignment is activated, the transformation from “professional” to scammer is spectacular. Damaged valuable furniture due to carelessness and lack of protective packaging. Quote and then charge more than double threatening to not off-load if not paid.
No commercial integrity or desire to provide value.
Clearly rely on the principle that legal redress is financially not viable for a client.
Review by Asghar7 months ago
Absolutely terrible customer service!
Very slow service as you pay the for the time & not the job. They definitely drag it out. Also scratched the bench of my new house whilst trying to move furniture. Spoke to David on the day of the move & was met with rudeness. Reviewed them on Facebook and was told to email David to discuss my concerns and never received a reply.
Price is cheap & now we know why! Look elsewhere and pay a little extra for a better service. We wasted $2000.
UPDATE: Have been told I will be offered $100 if I take down my review.
Review by Keizer7 months ago
They did a good job in helping us to relocate all our belongings across town. Good workers
Review by Freeman9 months ago
Thanks Joseph and his team, on time and very efficient would recommend AAA city removalist to anyone looking for a removal.
Review by Jawahr10 months ago
Great. Very good customer service. A little bit late but apologetic and they gave me a voucher. Keep up the fantastic work guys!
Review by Liubov10 months ago
Highly recommended. Hardworking and polite team.
Review by Epalam11 months ago
I have used this company twice and found them easy to deal with
Review by Kapasta11 months ago
Although mine was a small move, and to a neighbouring suburb, AAA were completely professional and helpful in every way. From booking to completion, the team made the move smooth and stress-free. Many thanks to all involved.
Review by Feann1 year ago
Awesome team with excellent results , on time and very efficient :) would recommend AAA city removalist to anyone looking for a removal
Review by Kreetha1 year ago
AAA City Removalists are an awesome company and team.
I highly recommend them to the fussiest of home owners, professional, reliable, prompt, fast but extremely careful and helpful. No request is a problem at all, they do everything they can to help.
My daughter will be moving in approx 5 weeks into her first home. AAA City Removalists are the only company we will trust to look after her belongings.
Dianne from Middleton Grange
Review by NHo1 year ago
Excellent, friendly, quick service!
I had a move with this professionals 3 times.
Every time I got a honest quote, punctual arrival and no-worries service.
I like the offer of free cardboard boxes which I usually pickup and return by myself as they are at very convenient location in Sydney.
I would use this company again as they made my every moving stress free and comfortable. Highly recommended!
Review by Whyme1 year ago
AAA Removalists are awesome. They arrive in time and finish accordingly. They also take care of your personal belongings. Great work guys.
Review by Wilhelmine1 year ago
AAA A company that lives up to its name .
AAA HAVE a wide variety of trucks and can cater for any type of move wether small or large and indeed I have used them for a variety of moves . this has included local and. Interstate moves , packing as well as tip runs .
Getting rid of rubbish is perhaps the biggest psychological block to doing a move .For this job all you need to do is point your finger and AAA WILL do the rest .
Back office staff to managers and drivers I just have not had any negative experience with AAA and removals are a labour intensive service industry , and it being a rarity for me to ever be able to praise in regards to high quality service .
My interstate move was stressful and and the AAA team doing everything posible to help me move from Sydney to Queensland .
Review by Meichell Armanios1 year ago
Thank you Roni truck 11 for your great work and hospitality.
A well deserved 5 star!