5 and 1/2 hours waiting for an AA response to be let down again after phoning them!!, they’re suggesting they it will take 13 hours to get to me to recover me home!! Definately go RAC next year what a waste of money
Review by Isara1 year ago
AA did not come for a set date without informing me about it. When I called the customer service, I was told that they do not have a driver and someone else will arrive on a different day.
When the driver finally arrived, he came and changed the tire but he did not change the valve.For this reason, the air escaped from the wheel and I was forced to pump it around every several hours. Again, I had to contact the AA so that someone came to remove the defect. I am very disappointed because I was convinced that AA cares better about customers.
Review by Jimisu1 year ago
Brilliant service, have used several times now. They come to you, very quick, convenient and efficient and also do price matching. Good communication. Really recommend.
Review by JenniferBarthelemy1 year ago
AA Tyres website said their service was open 8am-7pm. Not open when I called at 6.15pm. Tried again early the next day after obtaining phone number from the emergency AA service (0800 0093528); Unbelievably, I was waiting for a call response for 100 minutes on 2 phones, only receiving an automated voice response. Never before have I experienced such rubbish service. 2 years ago was a good service but now they don't want custom, so I tried another service which had online facilities to order a tyre and book my appointment without hassle.
Review by Loramoon1 year ago
Review by Gretal1 year ago
Waste of time. Mobile service books for 3-5 days ahead - too late and no good if your car is stuck in a residents parking bay with a flat tyre. Their mobile tyre fitting service is not what it says. They only come out if you first buy the tyres from the AA - but at what price? And they don't sell my size/type of tyre required. They won't fit the tyre if you supply it yourself (of course they don't say this on their website). Basically, a complete waste of time and space. Go elsewhere.
Review by Tiacha1 year ago
Excellent service very friendly just missing a cap of my tyre.
Review by AvardWalker1 year ago
Review by Jrex Guadiane1 year ago
good price for good tyres - engineer polite no fuss good job
Review by Zaska1 year ago
I was unable to get to my spare tyre so called out AA Tyres. The price was similar to local tyre shops with the only extra charge being the one-off GBP15 fee as only one tyre needed. Unlike one or two other online tyre places I tried, the AA was able to come out the next working day. Tyre mechanic called ahead and arrived in the agreed time window and carried out the work efficiently. Would definitely use again if I had issues.
Review by Dillman Toropow1 year ago
Fantastic service from the AA. The gentleman worked quickly and efficiently and was very pleasant. Good price as well.
Review by Bawn1 year ago
I’ve used AA tyres a number of times and usually have a good experience. This time though there was an error fitting the wrong tyres and getting these changed was a bit challenging. Both fitters who came out were brilliant but the Control Centre was the area that let them down. Lack of accurate eta’s and “white lies” as to what the delays were.......tyre fitters account was different.
Wouldn’t put me off using but I’d like to see the back office functions improve.
Review by Elonora1 year ago
Very prompt service. Fitter was very friendly and professional and kept me informed at all times.
Review by DoddMichael1 year ago
Speedy service good price
Review by Shores1 year ago
Review by Vipneet1 year ago
Exerlant. On time neat job . Fast
Review by Tomlin Stamouli1 year ago
The service provided by the AA individual mechanic was first rate. Polite,informative,helpful and efficient. However I experienced several problems with your booking & rebooking service. This resulted in a delay of two days and on the day of delivery itself a further 4 hours. The AA engineer informed me that he had the tyres in his vehicle for two days prior to the time he visited my home and was seeking a solution to the problem. I would use the AA service again given the quality of the individual mechanic and the competitive nature of the price regarding the tyres. Furthermore,I would be reticent to use the AA again, should the lack of coordination between the operator and your mechanic take the amount of time in rectifying the situation. I write this response in a sincere attempt to improve your service and in the faith that I would be happy to contact the AA again in the assurance of an improvement to my experience.
Review by CarolineK Brazoria1 year ago
Very good service and competitive pricing.
Review by Anyely1 year ago
Great service from the AA on my new tyres
Review by Razida Jurevicius1 year ago
Excellent Service, quick and efficient!
Review by Qjack1 year ago
Good time keeping and excellent work!
Review by Erjen Meisl1 year ago
Very impressed by iphone app to place the order, the speed of response and quality of the job completed at home was very good.
Review by Hazekoyote Hollie1 year ago
First class, prompt service & very skilled & knowledgable fitter.