Wow, I am so happy I ordered through ZipHearing. Directed to a great audiologist, saved a ton of money, order filled and delivered quickly. Their kind of service is rare these days.
Review by Linnita2 months ago
Grant really goes beyond to sell you what you need and then is fantastic on follow up service and making any changes to fulfill corrections you need to make to your hearing aids. Service with his provider is fast and friendly. Totally would buy from him again when these new aids wear out.
Review by Migi Pearmen2 months ago
The purchase process was efficient. The contact knowledgeable.
The price less expensive thru an audiologist's office.
MY contact was Grant Davidson and I would recommend him.
Review by Carrie Guadarrama Ferrinho2 months ago
This was my first time using ZipHearing or any service like it. It was smooth, convenient, easy, fast: pick any pleasant adjective you want. I was pointed to a great audiologist near me. I saved about $1,500-$1,700 over retail for top-of-the-line hearing aids which allow me to understand my wife for the first time in years! Not just hear, but understand. She's happy. I'm happy. ZipHearing filed for the insurance for me. An exchange of the rechargeable Oticon OPN S1s for the battery-powered version over a purely personal fitting issue was handled quickly and smoothly. No muss. No fuss. I'd do business with ZipHearing again in a heartbeat. My previous instruments were second-tier Oticon's from Costco. Great price, but not quite the quality I got by going this route. I am extraordinarily happy.
Review by Lilianne Størmer2 months ago
Jeff is very nice to deal with. All adjustments were solved quickly, fairly, and with complete satisfaction.
Review by CoralSpringsJoy2 months ago
I am thrilled with ZipHearing. Everything the website said was accurate. The price shown was the price I paid. The local provider ZipHearing referred me to was great. I knew the Phonak Marvel was what I wanted. I called Grant and bought my set just a few days before my visit hoping they would be there waiting for me. Sure enough they were there!
I asked my audiologist if she liked working with ZipHearing. She had nothing but positive things to say about her experiences with them.
They are a good group of folks that are giving a good shakeup to an out of date business model. This was an expensive purchase for me and I do not have any buyers remorse about any part of my experience.
Review by Frumi2 months ago
Wow! Grant and the team are the personification of excellence in customer service. On a Friday at 4:45 pm of a Labor Day Weekend, ZIP had anticipated and created a rapid pathway for me to acquire my hearing aids. Their ability to work with the client, the local service provider, and the insurance company to beat an insurance EOY deadline saved me money and stress. Not only that - their price was the lowest I had seen. Thanks ZIP!
Review by Hurst3 months ago
Great hearing aids at a great price. Always available to answer questions
Review by Jayosh3 months ago
I saved thousands and got a great audiologist. That's it; no catch, no BS. The process was quick and easy. The service and followup superb. Thank you.
Review by Yousef3 months ago
If there were more stars, I would give more stars. ZipHearing was GREAT to deal with and their local providers covering east KC are just as good! These were my first hearing aids and I don't think I could have asked for a better experience. Highly recommende!
Review by Yaiquimi3 months ago
Very simple order/fitting process between ZipHearing and their local audiology provider.
Review by Abdulmoomin3 months ago
Excellent service. Worked with Grant. Phone calls returned promptly. They did everything they promised promptly. Excellent coordination with hearing provider. Cost was significantly lower than first provider I dealt with for exact same hearing aids. Highly recommend.
Review by Merce3 months ago
Great service, follow up and value.
Review by Greshain Gaido3 months ago
Outstanding service. Very easy to do business with. Always communicating with me. Plus great price.
Review by Shobbe3 months ago
So far all good, service great
Review by Lonewarg3 months ago
They are wonderful. Excellent information and follow through. Grant was very helpful. The entire experience was pleasant from start to finish.
Review by Nukadude4 months ago
Very responsive when I had questions. Offered a full range of products at a great price. I had done my due diligence on pricing and they came out several hundred dollars less then any other on- line supplier.
Review by Iszlai Derrow4 months ago
Great customer service and saved me a boatload of money on my hearing aids. Their game-changing business model is going to be a boon to anyone in need of hearing aids.
Review by Dawnlouise4 months ago
On its website, ZipHearing makes a lot of promises about discounted prices, professional service, & followup. I was more than a bit skeptical. When I spoke to Grant at ZipHearing, I was impressed but not yet persuaded. He seemed to know every detail about the different hearing aids & answered my questions like a doctor or advisor, not at all like a salesman. He also assured me that the website claims were accurate, with no bait-&-switch, fine-print exceptions, or last-minute surprises. He told me right up front what to expect & what was expected of me (basically, payment in full). When I finally agreed after also contacting TruHearing & a local hearing aid provider, Grant connected me with a very good audiologist who tested my hearing & worked with me in selecting my hearing aids. The all-inclusive price was exactly as quoted by Grant. Two weeks after my first contact with ZipHearing, I had my Oticon opn S1 MiniRites. They’ve significantly improved my hearing & are much better than my previous hearing aids purchased in 2013. I also received, as promised, several dozen batteries, a supply of domes & filters, & followup visits for fine adjustments to my needs, all included in the original price. ZipHearing even filed my insurance claim, & I’ve just received a check from my health insurance carrier reimbursing me for more than half the cost of the hearing aids. So, am I a satisfied customer? Hear this: Absolutely!
Review by LenJ4 months ago
I am a first time hearing aid user and ZipHearing made the process as easy and affordable as possible. Reasonable prices to start and Jeff does an excellent job of explaining the steps all the way through.I am very impressed with this company and would recommend them to anyone.
Review by Popbia Robertshawe4 months ago
I enjoyed an outstanding professional experience from ZipHearing's internet introduction including unbiased hearing aid instrument research assistance, referral to a national recognized and certified professional Audiologist who met with me and my wife and walked us through the entire hearing aid purchasing process and placed the instrument order. Upon receipt of the hearing aids the Doctor of Audiology completed the instrument fitting process, fine tuned the hearing aids and answered all of our questions. I will definitely refer ZipHearing to all my family and friends.
Review by Adiemus Perelez4 months ago
Very easy to work with. No pressure. Very good prices.
Review by Bafford4 months ago
Everything went perfectly even though Zip is on the west coast and I live on the east coast. Jeff at Zip was pleasant, informative and accommodating. i have nothing but good things to say about the operation.
Review by Laitinen Dotto4 months ago
Easy to communicate with.......reliable when product repair was needed........reliable follow up
Review by Llwyd4 months ago
Jeff and the staff at Zip Hearing are the best! They are responsive to calls and emails and the service they provide is superb. They truly go the extra mile to make the transition to hearing aids as easy as possible, not to mention the best prices for top of the line products.