I was told on three separate occasions that my refund was being processed through email communication. When I tried again and again the emails to that address were sent back as “returned”. The communication has suddenly ceased.
Review by ACousins6 months ago
Believe it!! Paid for a pair of uggs, and never heard from them again. i sent an investigation request through paypal. thankful i never gave them my credit card number.
Review by Dionx9 months ago
Purchased UGG boots paid £38.the transaction was acknowledged,but no details of delivery.contacted them every other day still no response to date (30/10/19).How are they allowed to do this and advertise on Instagram!
Review by Bojan9 months ago
I ordered a pair of pajamas and a embroidered jacket for my granddaughter and a pair of jeans for her. [email protected] sent me a purchase order and tracking order. I purchased it on August 18, 2019 and I have sent emails several times and no response. They get your money and you get nothing. A SCAM.
Review by Bashir1 year ago
Ordered what looked like North Face outlet. Sent payment and received sunglasses from China. Contacted via email which was hard to read and they said they would refund if I sent them back or would refund 35% of my money.
Review by Sbarb1 year ago
I ordered KIPLING BAGS and arrived item is a CHEAP RAY BAN SUNGLASSES! I sent email and requested for my oder but they never replied. I hope someone would track these people before they can SCAM more innocent people.
Review by Neepjyoti Romalis1 year ago
They featured a pair of gold leopard cartier imitation frames for sale. AND ..after you pay for them, what they send you is s pair of plastic ray ban glasses. Total scam.....then they do not answer your emails..
Review by Brejchova1 year ago
I got scammed by this shoe website brandshoeshop.club. There’s no other way to contact them else from sending them emails that they will not even reply to.
Review by DavidSando1 year ago
I ordered my jersey ,they took my money off credit card.After that they email me and said they need a extra twenty dollars for my order because of size. They wanted my to send it through western union.I told them that I didn’t have time to do that and for them to just send me a refund. They said it would take up to 15 business days. I never got my jersey or money back
Review by Sportscurve Palispis1 year ago
I ordered a jersey from them on Christmas day. They automatically took the money out of my account and then I waited. After hearing nothing for several weeks I reached out to them and they gave me a tracking number and said that it was stuck in customs. However when I go check the tracking number that was given it always tells me that no shipping label has been created. Have reached out to them for over 2 months now with zero response from them. Do not have my product and they will not give me a refund. Hate people like this.
Review by Thinh Tadisch1 year ago
I ordered my sons basketball shoes and was charged for shipping on a free shipping order and then received the wrong shoes. I asked for a refund or for an exchange. The only way to contact and communicate is via email. I was told it would cost me a lot of money to exchange. They offered a half refund and I didn’t even get that. Now they have stopped responding to me and the website is down. And the website customer service email is not valid. YES......a scam.
Review by Kehan1 year ago
I ordered a pair of shoes. They took forever to respond and then mailed me the wrong shoes. The only way to contact them is through email. The sales person told me the pair I wanted so sold out so they mailed a different pair. I explained I didn't want those, but wanted the ones I ordered or my money back. Never got the shoes or my money!!!
Review by Balley1 year ago
My fiancé ordered me a jersey and it took forever. They sent me a tracking number but when I would check it said a label had been created but never moved. I kept emailing them and they told me it was stuck in customs. After going back and forth for 45 days, I told them just just refund the money. They said it would be 15 days. Then my fiancé had transactions on his debit card and had to cancel it and get a new one. Still no money or Jersey
Review by Ushdev Eatebarzadeh1 year ago
Purchased 2 inflatable water parks were to have slides, climbing wall,and cannon blasters. received a small kiddie pool and a pair of water goggles.
Review by Rignahaj Faidah2 years ago
Ordered and paid online, delay in shipping, then got a tracking number and another two weeks before item received. It was a pair of cheap sunglasses. Not the tool kit I paid for. When I emailed them it was more delay, then a reply that tool kit had been sent to another person. They told me it would be shipped out when they got sunglasses back but will not send a return label or anything else to get it done.
Review by Chazmim2 years ago
My husband bought an inflatable slide with attached pool on this website posing as overstock.com. After one week still hadn’t received item so he sent an email requesting tracking info. Three weeks later received a pair of fake ray bans in the mail!!!
Review by TheAHBasicCompany Nachtergaele2 years ago
Ordered gardening equipment and DeWalt tool kit for $175.00. Payment was paid from my bank for $200.00. The total bill was only $175.74 I have tried numerous time to contact company. No answers or tracking #s
Internet Payment Transaction Declaration
Transaction details as below:
Transaction Date: 06-27-2018
Transaction Order ID: 05-33333331063
Transaction Amount: 175.74(USD)
Card Number: XXXXXXXXXXXXX
1. We hereby confirm your order is successful. The Merchant name will be on your bank bills.
2. According to the foreign exchange rate of the bank, the amount showing on your statement will be a bit difference from the price on seller's website.
3. This email is sent automatically by our system. Please do not reply to this email. Emails sent to this address will not be answered. Thanks for your support and understanding.
4. Any questions please feel free to contact the website instantly.
MAOWANG TRADE CO
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