In these times, when online companies have to pay attention to their customer service, Woot is so bad that I use their customer service is the reason why Amazon is the only place to shop these days.
Woot sells awful products at great prices.
and you can further torture yourself by trying to get help from their customer service. I bought something from them. After exchanging a few emails with their customer service about the order, it dawned on me - these guys don't care. They got my money and it is not coming back, no matter what. So why waste more time on this. I cut my losses and learnt the hard way about this company.
Review by Kueser2 months ago
Horrible. A company owned by Amazon. Purchased a HP Deskjet 2600 All in one printer from "Woot One Day SALE" for $39.99 plus shipping. After I ordered it I was looking at tracking my package and stumbled across the SAME printer at Amazon for $24 Free Shipping. Never Again!!
Review by Bbh3 months ago
woot.com is a bunch of thieves. the reason i say this is i got a call from my bank's fraud division saying woot.com helped themselves to over $600 of MY money and i didn't order a damn thing from them. i only checked out their website.
Review by Perrotius3 months ago
my order preparing for shipment and 2-3 hours after purchase my order has been denied, why ? thanks for helping
Review by Rubella4 months ago
I purchased Cowin E7 Pro headphones on Woot on 11/26/2018. The product has 12 month manufacturer warranty. The headphones volume control started to malfunction recently. I wrote to the manufacturer on Friday, 8/24/19. They immediately replied and pithing a few hours told me that since I bought the product from a 3rd party I have to ask them for replacement. I wrote to Woot on Saturday, 8/25/19, and their reply was: "We're sorry, but it has been more than 270 days since you purchased the product, which means that the window on our 30-day return policy has closed." When I wrote back with the manufacturer reply they answered: "We're sorry that we haven't been able to address your concerns.
We understand that this situation has been frustrating but, unfortunately, we won't be able to offer any additional help with this matter.". So basically - the manufacturer warranty is superseded by Woot's 30 day return policy and any malfunction after that - you are out of luck!
Review by DIYreviewer Bardwell5 months ago
Beware of this company... I ordered a kindle paperwhite, which arrived 'locked' and after contacting Amazon, the told me that it had been reported as stolen.
Their customer service was just shocking, and I ended up having to solve everything myself directly with Amazon, who were great. Buyer beware - they are selling stolen goods.
Review by Choti Loope5 months ago
I purchased a laptop and Windows 10 Pro. The laptop works fine except the Widows is an unauthorized version - not supplied with the Windows Key and can't be activated.
Called 3 times and emailed multiple times. They aren't providing the Windows Key and won't refund now that I'm passed 90 days.
*****Buyer be ware!!! Don't support this company*****
Review by Sunrainbow Anomah5 months ago
So much cheap stuff. I've bought tshirts, a hammock, bag of crap, and the list keeps growing. Now that they are part of Amazon, everything comes fast and I can't wait for the new Woot-off.
Review by Lenka Gardineer6 months ago
Worst experience ever. Woot is too cumbersome to use. Can't communicate with them yet they communicate with you. Will block & never use the account as cannot get it deleted.
Review by Elhem6 months ago
I got invited by Amazon to get a Woot account. Everything I found says, "It can't be sent to Puerto Rico". So I don't know why I get invited in the first place. Now I want to close that account, and there's is nowhere to click, no button or something for that. I don't want that account open, 'cause for Puerto Rico it's useless, even when we are a US Commonwealth.
Review by Luvana7 months ago
Ordered a $270 set of security cameras. Received a $5 dog vest! Woot then made me jump through hoops to send them the $5 dog vest back, meanwhile they have charged my credit card $270. No apologies, just business as usual for Woot. Still waiting for a refund but I will not be a bit surprised if they attempt to steal my money. Also another strike against Amazon for owning a SCAM company. STAY AWAY!!!!!!!!!
Review by Bikerflier Kazakevicius8 months ago
Ordered a refurbed HP 17.3 touchscreen notebook back in November for my daughter. When received, set it aside waiting for her visit. She's here now & when we started setting it up I realized I was sent a 15.6 notebook with no touchscreen! When I called, customer service rep snottily asked why I waited so long to call & there was nothing he could do now. I just wanted some type of credit. Finally he said to send it back & I could get a full refund. Which I guess would be ok, except she's leaving in a couple of days & I don't have time for this. I guess I'll just eat the mistake. I should have opened & inspected right away - my fault. But their customer service was snotty & I will never buy from them again! A $35-$50 dollar credit was all I was looking for!
Review by Seyedmohamadreza8 months ago
Woot.com is not the same Woot we grew to love during the startup heydays (go see Meh.com). Now they are a glorified clearance bin for Amazon.com. That being said you can find some decent prices on Amazon listed items. I often check here before ordering on Amazon and have saved some decent money doing so.
DO NOT PURCHASE REFURBISHED ELECTRONICS FROM WOOT
Review by Argyllseaglass Nicolli9 months ago
Beware with Woot they are being investigated! They have been trying to make purchases under my amazon acct and having it shipped to Miami Florida! I have been dealing with amazon for a few weeks now regarding this. I now have to do a police report!!!!
Review by Tifini Tudos9 months ago
Purchased an "Apple iPhone 6+ (A1522), Scratch & Dent - (Verizon and GSM Unlocked)" on woot.com that was listed it's condition as "REFURBISHED." Received the phone and activated it on Verizon only to find that the phone's cellular data will NOT work whatsoever. We spent over 2 hours on the phone with Verizon Tech Support that could NOT get the cellular data to work. Tech sent me to the local Verizon store. Went the next day and two of the local store reps could not get data to work, even when they inserted their own SIM cards that worked fine on other iPhones. Total time we spent with Verizon techs was 3+ hours. Woot refused to replace the defective phone that NEVER worked and only offered that I return the phone, and that I would have to PAY for the shipping myself. Thus, I have to pay $26 with shipping & insurance to get a refund of the $267.49 I paid Woot for a non-functional iPhone they sold, that was defective when they sold it. Is this FRAUD? The "90 Day Woot Limited Warranty" is WORTHLESS and so is Woot.com.
Review by Diosdado Helgas9 months ago
A bunch of Tardo's that can't figure out how to put the right color and style item in a package and mail it to the paying customer that spent over $200 for 1 item. Such as a refurbished phone 3 yrs old. I got the wrong 1 after realizing it was the regular pixel not the XL keeping the color factor aside not being a huge deal since it was still 128gb but I kept saying it doesnt have the xl features now I know why.... it wasnt the xl. So after paying to active the phonewoot offers me $40 off the price of a phone I dont want and a meager $10 off my next purchase! Suck it WOOT!!! I wont ever buy from u again and now I know the slob kabob bozos owns woot I will not be a Amazon customer either! Eff u both!
Review by Ikhlaq10 months ago
I purchased a Video Projector on Monday. By Friday, the status on Woot.com still showed "preparing to ship." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot.com still showed "preparing to ship." I called, then emailed, and received the run-around treatment, and gave me a list of possible measures that "they" would take. All the while, they have my money. Doesn't the vendor usually charge the customer upon shipment of the product? So, I called and emailed again. Each time, they delay 2 more days, for no reason provided. This is not rocket science! Just send the item for which I paid. I even asked to speak with a supervisor, but that did not happen. I do not want something they think is similar. I do not want a possible refund. I do not want to wait any longer. But, that is just what they continue to do. Now, it is the end of the following week, and they insist they are making every effort to "personally" take care of my issue. BEWARE! Avoid Woot.com, unless you want to be disappointed.
Review by Diehelix1 year ago
Hello There was an illegal transaction happened on my credit card from wot.com. My card was hacked and money was withdrawn online. I never purchased.
Review by Eryco1 year ago
I bought an Apple Macbook 12" 8gb RAM 256Gb with Retina display. But received an old Macbook Air 2015 4 Gb RAM, without Retina. After I sent a message they wrote me that they don't have the same product to change with (actually they had I checked by myself; absolutely the same even every cent). By the way I paid for 2-days shiping. They don't give any garantee that they return me my money. They just stolen my mone, by the way I bought it on my birthday before Christmas and new year! I do hate Woot.com. By the way I don't recomend to buy anytging on Woot.com to anyone.
Review by Cooperative Trivelli1 year ago
Ordered some earphones, came next day! - simple website to order from, no problems.
Review by Fischfiete1 year ago
I started using Woot this year because the prices seem good. It was a mistake so I am going to stop using them. Better stick to EBay. Several times Woot sent lesser items than what I paid for, or defective items, and when I complained with proofs, they under-compensated with a pitiful amount.
Woot sent lesser items that what I ordered, not once but 3 times. After showing proofs, they compensated me a lot less than what the replacements cost even at lowest market prices. E.g. I ordered new 1x Breeze with controller and 3 batteries bundle; 2x Yuneec Breeze with controller and 2 batteries bundle. All I received are 1xBreeze with controller and 2x Breeze. Missing 3 batteries and 2 controllers in total! Photos and Woot's own shipping labels clearly show their package shipping weight are for basic Breeze and too underweight for bundles. Woot insisted paying only $50 refund for these 5 missing items, only 1/3 their replacement cost elsewhere. This is not the first time it happened either. Twice before Woot shipped a lesser product than what I paid and under-compensated me, even after I provided clear proofs.
Review by Mossdog1 year ago
Terrible site.Not the best deals at all.Its a cheap knock-off of amazon.I will stay away from them as I swear they are nothing but scammers.
Review by Asithandile Antov1 year ago
The new deals they upload everyday are just amazing, most of the time the products are cheaper than any other online retail giant in US. Everyday I login to woot to checkout their new deals and most of the time end up buying the item. My last purchase was a Coca-Cola Vintage Radio which I bought for my grandfather, the vibrant red color instantly caught my eye and the price after comparison was as usual the cheapest. I received the item just yesterday, it's a pretty cool product for people of all age groups. It is loud enough to disturb your next door neighbors. The AUX input facility was just a bonus. A perfect gift item.
Review by Vhonda Cyrana1 year ago
I started using Woot this year because the prices seem good. It was a mistake so I am going to stop using them. Better stick to EBay. Often they sent lesser items than what I paid for, or defective items, and when I complained with proofs, they undercompensated with a pitiful amount.
1. They sent lesser items that what I ordered, not once but 3 times. After showing proofs, they compensated me a lot less than what the replacements cost even at lowest market prices. E.g. I ordered new 1x Breeze with controller and 3 batteries bundle; 2x Yuneec Breeze with controller and 2 batteries bundle. All I received are 1xBreeze with controller and 2x Breeze. Missing 3 batteries and 2 controllers in total! Photos and Woot's own shipping labels clearly show their package shipping weight are for basic Breeze and too underweight for bundles. Woot insisted paying only $50 refund for these 5 missing items which would cost me 3 times that much paying the lowest prices on EBay. This is not the first time it happened either. Twice before Woot shipped a lesser product than what I paid and undercompensated me, even after I provided clear proofs.
2. Undercompensated for defective items: E.g. Bought Yunnec Typhoon H drone. Battery was dead and camera not working at all. They compensated $100. The battery alone would cost $100 to buy, the camera $300 second hand.
Review by Niebes1 year ago
I bought my tshirt because I had to have it because of what picture it had on it. I'm so glad I was planning all along to cut out the pic and frame it because with my curves I wouldn't even be able to fit it over my head! XL Women in what country? It might even be too small for a small dog!. I do love the picture on it though. Thank you. Only really thin people could wear this though.
Our reviews are aggregated from multiple sources to give you the best overview about woot.com.
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