The website is easy to navigate and we are return customers.
Review by Curgo3 weeks ago
you had quality products made in usa
Review by Annapurneshwari3 weeks ago
Always a good product. Good company.
Review by Tarsicio Nutakor3 weeks ago
Great website easy ordering
Review by JacksFO3 weeks ago
Very easy to view and order items from website. Free shipping is always welcome too. Thank you!
Review by Razhan3 weeks ago
As an architect who is interested in purchasing a fireplace door, I am in shock and disappointed with the unprofessional, disrespectful way I was spoken to by a member of tech support. I have never experienced such rude treatment by any supplier in my 15 years as an architect - and I have never been so insulted by a supplier to the point where I felt compelled to hang up the phone. As he suggested, I will purchase my fireplace door elsewhere.
Review by Idsumund Jafferson1 month ago
Great site and great products.
Review by ContactWarer1 month ago
waiting on top will see how they are.
Review by WardenP1 month ago
Great service, fast shipping, quality products.
Review by Seigo Dimpter1 month ago
I was returning a 1925 fireplace back to natural wood burning and wasn't sure what size grate to get . I chawed with Jeff gave him the measurements of the fire box and he gave me the correct size of grate . Now I haven doubt I have the correct size. Very helpful !!
Review by Paul Sannes1 month ago
Easy purchase. Quick shipping and delivery. Cheers
Review by Ref1 month ago
after having a terrible self proclaimed professional chimney person work on our chimney , and another who flaked out , we decided to just do it our selves .
shopped around, saw these folks have a good rating.
called and talked to andrew , he understood all info,issues and set us up with the liner package.these folks are very knowledgeable .
explanations of parts and what needs to be done was clear .
shipping instructions were clear.
had an issue with the invoice and immediately was taken care of and resolved.
this rating is for the customer service .once the kit arrives and it is installed i will be happy to give new up date.
Review by Zaichuk1 month ago
You say you have coupons, then you don't accept them
Review by Gaofeng Khouma1 month ago
Great design, easy to assemble
Review by Aldham1 month ago
I just ordered my package let’s see how it goes
Review by Yentlee1 month ago
Great website and product selection.
Review by EscarletDuarte Paloviita1 month ago
love my 12 ft brown rack !!! its strong and super sturdy just got another one! bring on the snow!!!
Review by Flapper Wahpistikwan1 month ago
Did not want to review
Review by Weihuan1 month ago
would not let me use any of the listed coupons
Review by Abuja1 month ago
John in customer service ..... thanks for all the help selecting chimney cap
Review by DANd1 month ago
Very easy to select products and order.
Review by Fatumaleeleele1 month ago
Bought one grate and it is fantastic. Just purchased another for my other fire place.
Review by HtehGamer1 month ago
Great service and prices
Review by LTSumner Lenaleee1 month ago
item stated free ship in us, but at check out charged shipping...
Review by Naazer1 month ago
Bought a Montego gas fire table about 3 years ago. It was wonderful. My location is above the ocean at Bodega Bay and the salt air is quite corrosive. The firetable started to get the jets clogged up and get rusty after about three years. I was happy with the product and have ordered a replacement unit. I think that the marine climate does shorten the expected use of the firetable.