Good to work with, responsive and helpful customer service.
Review by GunBladeGuy Sjudi3 weeks ago
With minor bad comunication, they sorted everything very quickly
Review by SuzanneDrelich3 weeks ago
I purchaseda $59 subscription,, supposed to be liftetime. however the company is Chinese and automatically charges an additional $9.99 a month from the initial month. The software is fair, a bit more tricky to use than moviemaker and has glitches. Site should be removed int eh US for fraudulent activity and charges
Review by CarylAnn Khounani4 weeks ago
The software did not help me but customer service and the desire to help was commendable
Review by Nhinguyen4 weeks ago
Samantha was prompt to reply and took care of my issues swiftly and satisfactorily.
Review by Callae1 month ago
Samantha quickly took care of the issue I had! Thank you Sam!
Review by Pracownia Polei1 month ago
Great customer service from Spencer.
I know I can contact you guys for any issues that I have and know that i will get it resolved!!
Thanks very much!
Review by MickNick1 month ago
Chat bot useless. Can't login. Transaction ID not found. Phone number is wrong, can't get thru. I was paying 4.95 a month for Filmora, suddenly this morphed into 39.99 yearly fee. Beyond upset that I can't contact anyone directly. I need my money back.
Review by Mongat1 month ago
Good support, Good software. Does what I want to do. Small learning curve, but help is just around corner, so to say.
Review by Seongwhe1 month ago
Samantha was helpful. I could find out why I couldn’t update my Filmora 9 from free version to lifetime. Figured I bought the wrong version and she switched it to Mac version for me within a day. Thanks for a not so delayed resolve!
Review by LastRomantic Kotsifi1 month ago
Good Software and Support! Helps indeed to solve some cases
Review by Hamsters1 month ago
My Wondershare audio streaming recorder from 2016 all of a sudden reported a microphone access problem and refused to perform its function. Upon reporting the problem I got a response the same day. The suggested solution did not work out, but I got 2 alternative solutions from which the first solved the problem. Impressed by the quick and accurate response.
Review by Vooya Cuany1 month ago
As soon as I downloaded this product it corrupted all of my PDF files. When I searched for a way to recover the files, guess who's software popped up first: Wondershare's Recoverit. DO NOT DOWNLOAD THIS SOFTWARE!!!!
Review by Kkww1 month ago
They sent me the wrong product, they will not answer my Emails, they will not reply to anything, They do Not communicate, They don't care, They do not return calls, and when filling out the endless claim form itb rejects your legit email address when applying for a refund even though it's your Validated Pay Pal Email address...? It's disgusting...there's miles and miles of forms to fill out to get no reply or communication at all, what A living nightmare ??? Looks like Good buy to my $118.00 AU Dollars.. all lost because they did NOT show the system Requirements before my purchase, the Sales page on RECOVERIT led me to believe it was the right product for my Mac 10.7.5,
This Company is the most frustrating company I have ever dealt with...There is NO personalized service in any way. I'm reporting them to PayPaL and I'm reporting it to SCAM ADVISER.
Review by Sypher1 month ago
I have for several years used a program called wondershare streaming audio recorder, but several months I havent got it to work properly. The firm tried to help, but in wain, so they gave me a new program, Tunesog, and that works fine.
I think that is a good service.
Review by Jersono Gentelman2 months ago
Nice experience, quick help and support delivered.
Review by Rumaila2 months ago
Great product at a great price. I've been using Wondershare (UniConverter) for years. It's fast, accurate, and seamless. I love that I can build customizable output that I know works perfectly with my Apple TV4. With Wondershare (UniConverter) I get quality Video and excellent throughput for my surround sound system. In other words- I get a true theater experience from my converted videos and movies. I really don't understand the negative reviews - I'm using a 2011 27" iMac with I7 Sandy Bridge processor 32GB ram.
Review by Martinet Ndu2 months ago
I purchase Filmora video editor (lifetime membership) for about $79.94 cad under Wondershare Singapore (as appeared in my credit card billing) last July 5,2019. In my surprise, last August 2, 2019 My credit card has another deduction of $13.31 cad from Wondershare Hongkong.
This is my order no. #Q190705051912676101383 it’s under my Wife’s name Stephanie Requillo
Review by Pryceless2 months ago
watch out license policy. if you want to switch from windows to mac or the other way, you need to buy a new license! this is scam!
Review by Sterio2 months ago
I have not been able to contact wonder share or get a refund.
Service dose not work,please do not purchase there products.
I have contacted other major tech providers to inform them that wondershare is a ripoff to do not refer anyone of their customer.
Review by Grill Vorhoff2 months ago
They set auto billing and will not cancel this year after year. Another dispute raised this year! Avoid.
Wouldnt mind but the software is so huge and lags so much that unless you have a top spec PC I cant see this working. I have used an i5 with massive SDD and 4gRAM
Review by Dander2 months ago
Great product at a great price. I've been using Wondershare (UniConverter) for years. It's fast, accurate, and seamless. I love that can build customizable output that I know works perfectly with my Apple TV4. With Wondershare (UniConverter) I get quality Video and excellent throughput for my surround sound system. In other words- I get a true theater experience from my converted videos and movies. I really don't understand the negative reviews - I'm usong a 2011 27" iMac with I7 Sandy Bridge processor 32GB ram.
Review by CustoLeemer2 months ago
Avoid this program. When you uninstall it leaves gremlins in the registry. Save the registry first then run regedit as administrator. use find "WSResetDevice".
I had to delete all references to WSResetDevice in the registry, then in root\Windows\SysWow64\drivers delete WResetDevice.sys. It just totally knackerd my USB ports, and took a week to locate & fix. Every time the PC rebooted all the USB ports were lost. Pain in the a**e. Look at the management console event viewer\administrator events for errors.
Review by Qianyu Huepper2 months ago
Purchased Filmora Software last month. Spent countless hours editing video. Now when I try to export the file I get an error that I am in trial mode. I never received an activation code and the website says no activation code needed just log into your account to gain full access. Well I had never set up an account but now when I try to it says email is already registered choose a separate email. Attempts to contact customer support have not worked. tried calling the Canada and China number neither go through. tried filing a ticket 3 days have past and I don't even have a confirmation that a ticket was received. I have a deadline to have this video complete and I cannot export it I paid $60 dollars for a program that I now do not have have full access to and cant even get through to customer service to correct my problem.
Wondershare....if you are paying attention to these messages please contact me. I need this corrected.
Review by Cornishbirdinthesticks2 months ago
Started to downgrade the lifetime deal that Wondershare offered on the site "Appsumo" to the "free" plan without notice.
The proof is public, feel free to ask for it since I'm not allowed to link to it...
UPDATE: Wondershare sorted it out after contacting them!