They have overdrawn money from customers accounts and initially insulted us instead of help or solving the problem. Stay away from them.
Review by Fropik Iefimenko1 month ago
Very good transfer service from Istanbul to Canakkale and back. Our guide Efre looked after us very well.
My only criticism would be the directions for the meeting point in the airport. The map wasn’t clear and didn’t make it clear that those arriving from the town centre had to go through airport security to get to the point.
Review by Ralitza2 months ago
I had good and quality time. The Guide and driver were perfect.
Review by Malwarebytes Podobreeva2 months ago
Drivers for both journeys were early.
They were kind and considerate.
Booking and organising was very easy.
Review by Dhanakumar2 months ago
The price of the transfer (40 euros per person) from the airport was extremely expensive. On or way back we paid 3 times less for a comfortable taxi. The Wilusa driver got himself stuck in traffic such that the transfer took 2 hours instead of 40 minutes. Whilst I appreciate that some of this wasn't his fault, we had Google on our phones showing a much faster route. I would have expected a local transfer company to have a little more local knowledge to be able to avoid the worst of the traffic. The chap who shepherded us together was nice and friendly, hence the two stars.
Review by Horrible Winnik3 months ago
I have just returned from a trip to Turkey with Wilusa and do not have a single negative thing to say about them. Ozgen and the team were lovely - nothing was too much trouble, despite our ever-changing plans and everything from a midnight pickup in Istanbul to a change in hotel happened perfectly to plan. Would highly recommend them.
Review by Sandvik3 months ago
The tour was great, the guide conveyed the history in a facinating and understandable way. Be sure not to eat anything before the tour because the lunch is included. Just wish the simulation center was included in the tour.
Review by Stannic3 months ago
Everything was very well done and professionally
Review by Daif Derrow3 months ago
Very impressed with the service provided. They are responsive and above all reliable. They do what they say.
Review by Kaju Derrow4 months ago
The trip and the driver and the Van were perfect
Review by Hexy5 months ago
Wilusa Travel were our local travel agents on a Swimtrek open water swimming holiday in Kas four years ago. We could not fault the exceptional service we received. We had a wonderful holiday thanks to the very caring, professional people at Wilusa Travel. It was so good we are returning this year.
Review by Hersad Powe6 months ago
Review by Fiver11 months ago
Very accommodating and responsive when we had requests come up at short notice and their website works well for ordering excursions etc.
Review by Kristjón1 year ago
Terrible website. Excellent service. On my phone, I could not figure out how to pay. Wasted precious vacation time.
Review by Ziyue Botonakis1 year ago
Friendly staff, good service, wifi is slow, but looks like it is common for hotels in that area.
Review by Rahma Charalambides1 year ago
Easy to book, fair prices.
Review by Naoya1 year ago
Not too responsive - but in general has a good choice of options and tour selections.
Review by Ouriel1 year ago
Wilusa travel has been both prompt and friendly in assisting with any of my queries and bookings
Review by Marriet Krewina1 year ago
Calm helpful driver
Review by DanieleAlexis1 year ago
I joined the tour with my father and brother. All of us had an enjoyable day. The tour was organized very professionally and all episodes was carried out right on time. We saw all historical places. In addition, especially the tour guide was excellent. The lunch was quite tasteful. We honestly recommend this tour to everyone.
Review by Samatha Steeneveld1 year ago
Re Bosphorous Swim - Booking through the website has improved since last year. Was able to print out confirmation of airport transfers and additional night at our hotel.
Review by Ungureanu1 year ago
First time visitor to Turkey and Wilusa came recommended by Swimtrek. Wilusa have been very helpful and efficient in making additional arrangements within Turkey and coming up with good ideas. I am very hopeful of a great trip.
Review by Junerachele1 year ago
Everything I used them for was spot-on. Arrived early for the taxi transfer, which I like to see.
Review by Olavur1 year ago
Lovely rep - couldn't do enough for us as part of the SwimTrek trip. Would definitely use again.