The beautiful artistry, elegance, detail and solid quality are evident the moment I saw this treasure. The process from starting my order to completion was so easy. My on-line shopping experience was perfect in every aspect.
Review by Squeemo Stronner2 weeks ago
for the expense ...the free shipping could NOT BE SLOWER...come on....people do not want to wait that long or pay extras
Review by Pinkygemstar Vonradec1 month ago
The Dusk bracelet was more beautiful than I imagined. The quality is very good and I love the design. I have been given many compliments by several of my friends. I look forward to purchasing other William Henry pieces in the future.
Review by HypeCity Arcostanzo1 month ago
Outstanding quality and customer service.
Review by Diontea1 month ago
I own a knife and a money clip. Both are beautiful pieces of art that I continue to enjoy after purchasing them years ago. Furthermore, I was extremely impressed when a specialized screw became loose on the knife's clip, a William Henry artisan repaired it and upgraded the knife with an extra accent stone promptly and without charge.
Review by MSgherzi1 month ago
I have purchased almost every single product William Henry makes other than a pen, Knife, 2 bracelets, money clip, neck pendant and every single product is amazing quality. In addition, I have sent in products on 2 occasions back to customer service and the response is outstanding. I love the materials they use and the workmanship is true art. My only problem is I always want to buy another knife or bracelet etc and I do not need it.
Review by Huyna Tatavossian2 months ago
Very helpful in answering questions and extremely efficient. Tha knives are true works of art
Review by Hariusha Armaghani2 months ago
Website difficult to navigate
Still do have an email confirmation of purchase
Review by Mdacieb2 months ago
I am a collector. A believer
Review by Giovonni2 months ago
Great customer service!
Review by Yatha2 months ago
While it is early in the totality of my experience, it appears that the bracelet I purchased is extremely high quality, and beautifully constructed. I love the style and look, and it's a piece that attracts a lot of compliments. The only reason associated with my 4 star rating instead of a 5 star rating is fulfillment, which is quite slow and essentially defeats the purpose of paying for expedited shipping.
Review by Mukail Holverstott2 months ago
Very high quality products. Customer service is the best. I have a collection of their knives and a few pieces of other jewelry. Dealt with WH a lot. Always great.
Review by Texas2 months ago
I was very disappointed with the attached clip that came on my knife. the clip is not strong enough to even hold the knife in my pocket without just falling out when i sit down. Bummed.
Review by Guine3 months ago
Easy to use online shopping great products
Review by Laraine Zibart3 months ago
Very friendly on phone!
Review by Grebar Grogg3 months ago
Excellent quality and fast service!
Review by CarrieK3 months ago
Best quality knifes by far. I love my Monarch Ponderosa knife. I also have two bracelets so far the Argent and a Patrol. Very nice bracelets. About to buy another just can't decide between the Virtue the Enlightenment or the Adventure making that decision soon.
Review by Edelbert3 months ago
Very impressed with WH jewelry. High quality materials and workmanship.
Review by Roteleks3 months ago
Efficient, Quick, Easy.
Review by Susanlam3 months ago
The return policy sounds great, return for any reason. The bracelet I ordered was very nice but my husband just didn’t like it.
I went to process a return, there is no link to process & return or print a return label. Instead you print a sheet to fill out and ship at your own expense and they say it will be a month. There is no communication letting you know that the item has been received & your return is being processed. I attempted to call to check on the refund status but I can’t get a live person on the phone. After multiple attempts I decided to email, still no response. The customer service is non-existent and making me hesitant to order an item my husband does like. I’ve returned/exchanged other designer jewelry with a much better customer experience from DY & other companies.
Review by Adame Sunagel3 months ago
Always the perfect gift.
Review by Dearnna3 months ago
Bill at William Henry was very helpful regarding the ordering of the items I purchased. He communicated well and answered my questions
Regards, Robert Jackson
Review by Yezer Haimovich3 months ago
Having made two purchases over the past year and a half, being attracted to the unique and diverse catalog, and remembering that an online photo is not exactly a showroom viewing, I am quite happy with both the bracelet and Tundra Swan pendant/chain. Bracelet sizing quite accurate. The hazard of pendant loss due to obvious chain clasp failure, less than 10 months after purchase, brought part quality into question. However, the subsequent repair and customer service contact was truly excellent! Pay attention to their care advice and you will be very happy with you purchase!
Review by Barkat3 months ago
Very nice cool love it
Review by Fullpaul4 months ago
Ordered an expensive bracelet from William Henry via Tribal Hollywood. Arrived quickly and the bracelet was beautiful, as advertised. My only complaint was the steel wire holding it together stretched considerably within 6 weeks of wearing it. Looks goofy now that the silver and tiger eye beads have large spaces between them. Trying to figure out now whether to return the bracelet or somehow add another bead myself to take up the spaces.