stay away they will rob you save yourself the time enrgy and money they could careless to be bothered once you pay
Review by RogKesha4 months ago
Ridiculous support, as of today I'm still wondering if I'll get the article at all.
Review by Padley4 months ago
Don't buy their S10 plus product. They advertise as being the only protective solution to the Samsung S10 plus ultrasonic in-display fingerprint sensor, but guess what? After install your fingerprint sensor will work at 50% capacity. Frequently have to try more than twice to get into phone and fingerprint secured apps. Don't pay £40 to incapacitate your phone- it's not worth it
Review by Ecosystems Veriker5 months ago
It took a while to actually get ahold of customer support, but once you do it's pretty smooth sailing. I've broken my S8 Dome like five times in five months and they've warrantied them all.
I don't know about the S10 ultrasonic fingerprint scanner, but if the edges are peeling up it's because you're using the wrong case. On their site, it tells you want dimensions you need. Unfortunately, for the S8, that only leaves inferior cases but at least my screen is intact
Review by Doncaster5 months ago
Bought the 2 pack for my Galaxy note 9. Where do I begin.
I've installed these protectors 5+ times now, and no matter what, the adhesive will start creeping away from the edges within 2 months. Install looks flawless at first, which I think is where all the good reviews come from. But it will, without a doubt, start to have the adhesive come loose on the edges. Really sad because the glass is excellent quality in all aspects (clarity, touch sensitivity, fit, finish, fingerprint rejection, etc) but the adhesive just ruins the whole package. I have experimented with other types of LOCA, and they seem to work better. But that shouldn't be the case.
I should not have to go on an experimental hunt for the proper adhesive to properly use what is the most expensive screen protector on the market.
Also a shame that they won't make things right. I got one protector/adhesive sent to me under "warranty" ($10 "shipping" charge), and it did it as well. It's pretty obvious Whitestone is still profiting on the "warranty". It does not cost $10 for a company to ship a thin sheet of glass and a tube of adhesive tossed in a small USPS envelope.
Fast forward to now, and Whitestone won't even bother to acknowledge my warranty requests, or my emails.
Complete waste of money. Sad, because they have this deal very close to figured out.
If the proper adhesive was included, this would dominate every protector on the market.
Hopefully people stop buying these protectors so they realize that they need to go back to the drawing board on this
Review by Marig Jekich6 months ago
Fingerprint scanner is not working with this screen protector on. Stay away if u care about that.
Review by SSandven7 months ago
Bought a screen protector for my Galaxy Note 9. A week after installing the screen protector - the screen protector began to show signs of discoloration on both sides of the screen. After contacting the seller, I was advised to put a warranty claim through their web-site as these screen protectors come with a lifetime warranty, sound great, isn't it? Well, even though the screen protector is free of charge, you still have to pay for the postage which is around £10. £10 for a postage of a screen protector? I don't think it costs that much for a postage...
Review by Ibetto Belosko8 months ago
I ordered a screen protector and emailed them within 20 minutes and ask them to change the order they took days to answer me and then said that they could not change the order because it is already processed when it clearly states on the website that orders can be changed unless they have shipped and the item wasn't going to ship for another week and a half I had to put out a public tweet against them so they would finally cancel my order but they would never refund me and I had to file a dispute against PayPal and I finally got my money back terrible terrible company that do not answer emails have horrific customer survey don't ever buy it from their website or anything from them they probably won't send you a replacement they sent a lifetime warranty but don't trust them
Review by Eichelb Buddell8 months ago
Fantastic product, just impossible to make a warranty replacement claim through website.
Despite following instructions from customer service department and registering the product repeatedly, as suggested by customer service team, I still can't make a claim for this product.
Customer service team have now started ignoring my emails and stopped replying to my requests for help.
This has left me feeling really disappointed as this product was not cheap!!!
Whitestone Dome is rated 2.0 based on
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