your web site is one of the easiest I have ever dealt with- congratulations. At this moment I cannot comment on the delivery or the product as I have only just ordered. These stars are only for the ordering process but I am hoping the rest will be as efficient.
Review by Jathinder2 months ago
buena en general
Review by Burivushka Bejerano2 months ago
They are very professional and it's easy to return defective items.
Review by JPegues Derrow3 months ago
They sent the wrong product and said they did not have the one I actually ordered and that their supplier sent the wrong photo....!! So I had made the order using a discount code worth 25 euros. They refund me the price I paid for the lamp and give me a 10 euros discount code as an apology but will not give me my 25 euros discount code back saying it has expired! Crazy!
I was a fan and good customer with them but now, never again!
Review by Euly3 months ago
The best of the best!
Review by Manner3 months ago
I love the actualisations and discounts
Review by Hailang Augie4 months ago
Review by Vanassane4 months ago
easy to order
Review by Sundance Tykarai4 months ago
GENIALES!! Exclusivos y originales
Review by Leesha Mezzio5 months ago
perfecto muy facil
Review by Ninundria5 months ago
Excellent selection of unique items at fabulous prices. I buy here all the time for our home and will continue to do so!
Review by Astkhik5 months ago
Very complicated ways of payment, which only worked after the 10 times of trial. Nobody to talk to on a Saturday and in Germany they have no clew
Review by Cile Gvilava5 months ago
Gracias! Very good service!
Review by Pinkfing5 months ago
Westwing es insuperable
Review by EBlyth AZoNetwork6 months ago
Doing business with Westwing.Spain is a real pleasure! The Customer Service go out of its way to find a rapid solution to any problem.
I recommend buying anything you wish on Westwing.Spain, you'll always be pleased with your purchasing experience.!
Review by Arbs6 months ago
Great site - easy to use and navigate.
Review by Masaharu6 months ago
Grandes ideas para decorar
Review by Kreation7 months ago
Me encanta Westwing soy fan total
Review by Codepcmd8 months ago
excellent offer of products and good quality!
Review by Sandypeg8 months ago
Review by Jumila9 months ago
We are really disappointed with Westwing, its products and messaging.
First at all they send us a sofa of a high sum of money very badly made, of bad quality and then of course it's cost less than we have paid. Then they offer us to withdraw it, to replace it or to reward us with a voucher of a ridiculous amount...without much choice and with much resignation we took that voucher. Next product a coffee table that never came to bring home, because nobody took it to its destination, SEUR is the company with which Westwing works, the worst one, we never received it. Horrible!!
Finally we tried to use the voucher by putting part of the cost from our pocket, due the bonus for the sofa was so LOW...absolutely ridiculous and the prices in westwing are so HIGH, we had to just take a table, because final arrives with a corner crushed and they try to hide putting paint on it! How embarrassing!!! Please, let me know...are you kidding me?
In addition they treat you as if you were silly, after three times in a row they have screwed up...they act as if nothing had happened, and they try to compensate you with foolishness, they don't even apologize. What are you going with this superiority? In a year Westwing has changed a lot but for the worse.
So please, what are these people doing?
I hope you solve this situation quickly and in the best way and not with misery, I believe that the web does not sell bargains but rather it is quite expensive and well above the price it actually costs.
Please, I hope you get up and start doing things right, and don't try to charge more than the things that are produced in very poor and needy countries. I think that you would have to do an inspection to see what is happening behind all of this! Nothing of what has happened makes sense.
Review by Olubukonla Lymperidou9 months ago
Don’t be fooled by the pictures, prices or wonders they tell you. They are a real shady company.
I’m explaining you my experience:
End of August. I ordered for 6 chairs (more than 400 euros instantly charged in my account).
2 months later. There is no shipment. But the worst, no information, no communication.
Claim. They tell me that there is an unforeseen circumstance with the supplier, so the delivery is delayed at the end of October.
Late October. They unilaterally cancel the order. Without explanation. But they have had 2 months my 400 euros in its account. Imagine if they do that with many orders, the total amount they have without anything behind them...
I claimed the immediate refund. Notice of publicizing the fact (and of course, I am keeping my word, here you have the evidence). They apologized and ordered the refund. Always reacting, nothing proactive.
Beware of these fakers. I know other people that had the same annoying experience and they always hid behind their suppliers. But that is not our problem. If their internal controls do not work properly, they have a serious problem ... and the market will dictate...
No os dejéis engañar por las fotos, los precios o las maravillas que os cuenten. Son un auténtico chiringuito.
Os explico mi experiencia:
Finales de agosto. Pido 6 sillas (más de 400 euros de cargo instantáneo).
Pasan 2 meses. No hay envío. Pero lo peor, ninguna información, ninguna comunicación.
Reclamo. Me dicen que hay un impevisto con el proveedor, que la entrega se demora a finales de Octubre.
Llega finales de Octubre. Cancelan unilateralmente el pedido. Sin explicaciones. Eso sí, ellos han tenido 2 meses mis 400 euros en su haber. Imaginaos si hacen eso con muchos pedidos, el monto total del que disponen sin que haya nada detrás.
Reclamo el reintegro inmediato. Aviso de hacer publicidad del hecho (y estoy cumpliendo mi palabra, aquí tenéis la evidencia). Se disculpan y ordenan el reintegro. Siempre a reacción, nada de proactividad.
Lo dicho. Cuidado con estos vendedores de humo. Me consta que a otras personas le han hecho lo mismo y siempe se escudan en sus proveedores. Pero ese no es nuestro problema. Si sus controles internos no funcionan correctamente, tienen un grave problema... y el mercado dictará sentencia...