HORRIBLE SERVICE - WORST EXPERIENCE EVER!!! NEVER WILL I RETURN TO THESE GUYS AGAIN.
Took our Mazda CX9 to have our Air bag issue sorted - while I was there I had them fix our braking system (I usually don't go direct to Mazda, but I though hay the car is there might as well get them to do everything - WHAT A MISTAKE THAT WAS).
I Was quoted nearly $2500 to fix the issues with our brakes which I went ahead with.
Issue with our brakes has now been fixed however a few days later I noticed our front plastic bonnet wind deflector is cracked right in the middle.
I called and spoke with Emma who said to bring the car back so they can check it out. I told her I will not be able to come until week due to work.
I went back and guess what they said. "it was already broken when you bought the car in" - UMM NO IT WAS NOT!!!
The man that served me at the counter was a smart alec - when we returned said he spoke to the mechanic and the mechanic remembers the car and it was broken when we brought the car in. again NO IT WAS NOT.
The part in question can be bought for $150 so its not alot of Money when comparing to the $2500 I spent to fix the other issues however its now a matter of principle.
I was told that the Manager Steve will call me and he hasn't called, I know they have the correct number as I confirmed it 3 times before I left. I have also called a few times and can not get through to "Steve" the so called manager - Not happy and will take this further.
STAY AWAY FROM THESE GUYS, USE LUBE MOBILE. CHEAPER + FASTER + MORE RELIABLE.
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