I was sent two sets of PJ's with the same name, so I had to reorder my granddaughter Kelsey's again. Also, one of the sets of PJ's had a light green thread...not dark green as ordered. I was not happy, but just living with it.
Review by Baddison2 months ago
Three wine stoppers were purchased for Christmas gifts. All were very well received and are working fine.
Review by Dasvelus2 months ago
The packaging is terrible. Many arrived broken. Like the product but not the service. I gave them a second chance and wont make that mistake again.
Review by Justonelex3 months ago
The items fit their description well. I received stickers for matchboxes that were not aligned properly when cut, but a quick email to customer service had this issue resolved right away with no more issues
Review by Arnt3 months ago
Great products, great price, easy to work with. I have been buy items from Wedding Star for 10 plus years. I have never had and negative issues. I would highly recommend!
Review by Dallas Reasonover Lacorre4 months ago
Great service and support, very responsive and efficient.
Review by Kourtzia Arcber4 months ago
I wasn’t allowed to reorder the inscribed vase that I previously received broken b/c wedding star no longer offers the font and they decrease the number of lines allowed on the base. All of this happened in less than a year. UNBELIEVABLE!
Review by Jaqlynn5 months ago
Wedding ideas and interesting wedding supplies and great assistance if you need it.
Review by Tiwest6 months ago
Fast shipping, arrived exactly as promised, in great shape.
Review by Aiyubbhai7 months ago
I had ordered glass mason jar mugs in a large bulk and close to 15 were broken. Then I had to order more so we'd have enough for guests for the wedding and spend $100 more to order those. That was very unexpected and a disappointment. for that reason I doubt we will order glass mugs from Weddingstar again if we need them for another event. Other than that the mugs look nice and will work well for our upcoming wedding.
Review by Savaughie7 months ago
I don’t like that the only communication for customer service is EMAIL!
Review by Saqhib7 months ago
My order came timely and out of 90 glasses only one was broke. Weddingstar customer service was fantastic and made it right and replaced. I would highly recommend!
Review by Lylends Effeyota7 months ago
Awesome, Love the customer service, the quality of the product.. far exceeded my expectations... Great Job!
Review by Huiling7 months ago
I did not receive a confirmation e-mail until I used the online customer service chat and then it was generated. Paid for expedited shipping and without the confirmation e-mail feared they might not arrive at all or on time, but all was well and verified through customer service. The cute place card holders actually arrived a few days earlier than expected.
Review by Elgars7 months ago
They were beautiful, well made and arrived so quickly!
Review by Jayasrinivasulu Thurtine7 months ago
We purchased glass coasters for my daughter’s wedding. Devon and others were extremely helpful. We ere able to use the wedding logo on the coasters. This will be a memorable gift for all guests. We are pleased with the product and more importantly with the skill and attention to our order by your staff.
Review by Hottip7 months ago
Review by Ferdause8 months ago
Everything was received in a timely manner and was exactly as pictured.
Review by Marleymaid8 months ago
I liked all the products I ordered and my purchase was shipped fast.
Review by Resv Grenardo8 months ago
I ordered an item from this store for $35 for my wedding. Unfortunately, we needed to return this item. Now I did see that if we needed to return an item we were responsible for the shipping back, so I was prepared to pay a small fee to return. When the package arrived I immediately took it back to the store to have it returned, unopened. When the gentleman at the counter told me that it was going to cost $60 to send back I had a heart attack!!! It cost double what I even paid for the item! The shipping to get the item to me was only $10! Why on earth am I paying $60 to get only $35 refunded! This is absolutely absurd and something should be written in the purchase page that says something about the cost discrepancy for shipping. When I called the customer service line I received a "welp sorry not sorry" response and all they said was "it says on the page your responsible for the cost". When asked about the cost discrepancy between the amount I paid to ship the item to me and to ship back there was zero answer and another "sorry not sorry" excuse of, "it does say you are responsible for the cost so I'm not sure what you need from me"... I was raging mad. I will never order anything from this site again. I advise anyone that makes a purchase on this site to make sure you are 100% sure you need/want/would like to keep whatever you order.
Review by Taiwan8 months ago
This is the second time I have ordered from them - just what I wanted. They arrived in Colorado in perfect shape and sooooo quickly! Thanks!
Review by CustomerBernard Pennefather8 months ago
I ordered 160 small Mason Jars and they were delivered promtly in a few days, all in great condition. My experience with Weddingstar was a great experience!
Review by Dawnmonique8 months ago
Item arrived before expected which was great. Nothing was broken which was my main concern. Engraving was done as requested and looks great.
Review by Karynell8 months ago
Great selection. Really helped with my wedding. A few things are a little pricey but overall it's a really good site, and it's good for more than just weddings.