I bought 2 DVD's from Walmart that had VUDU stickers on them that said "FREE digital download if you buy this DVD". I got "Planet of the Apes" & "Friday the 13th". I try to download the movies and Friday the 13 didn't download all the way and Planet of the Apes didn't download at all. I called VUDU to get my movies on my VUDU page and they said they would fix it. 1 week went by, no movies on my page. 2 weeks went by I call they said they now needed a copy of my Walmart receipt and they wanted pictures of the DVD boxes and they would give me my movies. I send the receipt and pics. 3 weeks go by, and still no movies on my VUDU page. I call again, they say they're working on it and have to ask the studios if they can put it on my VUDU page. I assume they were referring to Hollywood Studios. It's going on a month & a few days. I never did get the other half of my Friday the 13th movie nor did I receive the Planet of the Apes at all. I have my e-mails between us and would love to post them here so you guys can actually see the way they're acting with me. I feel I was scammed into buying DVD's in the name of more American theft against more unsuspecting victims.
Review by MissMeryLove5 years ago
Their prices are literally disgusting.
They need to be more customer oriented, they are concerned with one thing, money, that's it, It is understandable that everyone and every company is concerned with profit, but VUDU has but one concern and only one, profit. I have called and asked why they are so overpriced and why they are scamming us and not offering decent fair prices or at least a monthly subscription OPTION, like Netflix and Hulu offers, but they say they pride themselves on being different from services that offer subscriptions.
Review by Lietuve Rubke6 years ago
Not gave me the credit
I HAD $5 CREDIT FROM VUDU .EXPIRED:6/29/13 .AT 10:PM 6/29/13 I TRIED TO RENT A MOVIE WITH MY $5 CREDIT IT REJECTED .VUDU REPLY I HAD TO USED BY 4:15PM I HAD $5 CREDIT FROM VUDU .EXPIRED:6/29/13 .AT 10:PM 6/29/13 I TRIED TO RENT A MOVIE WITH MY $5 CREDIT IT REJECTED .VUDU REPLY I HAD TO USED BY 4:15PM.I CALLED THE CUSTOMER SERVICE. A PERSON NAMED BOBY.COMES ON THE PHONE HE SAID HE IS THE SUPER WISER FOR VUDU.I EXPLAIN :I HAD $5 CREDIT WITCH I COULD USE UNTIL THE END OF BUSINESS DAY :6/29/13 12:AM PACIFIC TIME. AND I TRIED TO USE MY CREDIT AT 10:PM IT WAS REJECTED. HE SAID AT VUDU WE DON'T CONSIDER THE DEADLINE FOR USING CREDIT 24 HOURS ON 6/29/13 YOU SHOULD USE YOUR CREDIT UNTIL 4:15PM .AND I ASKED HIM THERE IS NO NOTE ABOUT THIS IN YOUR WEBSITE .HE SAID THAT'S THE WAY IT IS.I ASKED HIM IF I CAN TALK TO HIS SUPERIOR .HE SAID HIS NAME IS JOHN ANN AND HE IS NOT HERE .
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