My computer locked up, loud sirens and an 800# showed up and I called it. They stopped it and sold me a "lifetime" protection and support of $699.99. I bought it knowing that I shouldn't have feeling scamed at that. I didn't hear from them again. Now someone from their company or someone posing as them called me to give me a refund they were required to refund customers as a part of a settlement. I got on my online banking - they suddenlly took control of my computer for 10 minutes until the screen lit up again instead of the blackness I got when they took over. Anyway - they said they overdeposited the refund - instead of $699.99-they refunded me 6000.00. They wanted me to go to my bank and make sure the $ transferred (oh it did alright - but it wasn't a wire transfer, but a transfer from my saving to my checking....IT WAS MY $ THEY WANTED ME TO then deposit at PNC bank in the name of John R. Overman....this guy even gave me the SSN of the account-holder as well as account and routing numbers.
Review by Jasperpa Dunyo3 years ago
I was reading an email when a popup just showed up & locked up my computer with a page saying that i had a problem & the only way to fix was to call this number so I did & did the logmein & they did actually repair the problem & then pulled the quick sale on protection for 1 year i got off the phone not feeling to good about it but let it go then they called me back about two weeks later & told me the product they sold me wouldn't work on my computer & would have to return my money that has been two weeks four phone calls each lasting at least an hour each time at work.
Review by Suzybee3 years ago
A pop up indicating my computer was infected and gave me a number for Vtech to call. I paid 149.50 to permit them to unfreeze my computer I received a call from a person saying he was with Vtech and he was to correct the program installed the day before and refund me my money. The refund turned out to me being scammed of $1000.00. The company Vtech obviously has an inside employee who transmits my identity to the scammer or the scammer has a way of hacking into Vtech. I contacted Vtech and they would not offer any compensation. I was able to freeze a portion of the card number involved. They use I tune gift cards as a method to steal money.
Review by Vanesasanemeterio Derrow3 years ago
I bought a new laptop computer by Dell. Two weeks ago I attempted to load Microsoft 365 an a note popped up and told me that I must call this number. They took over my computer and later they told me my computer was OK. I didn't use the laptop for a week and another pop up appeared and said my computer would stop working if I didn't call this number. I called and it was the same crazy non speaking of correct English person, Tom. Then a couple days ago Harry called and told me I owed them $199.99. I told him that Tom told me $99.99. He said that he was the supervisor and Tom had no authority I got angry and said a few choice words to him. He told me that they did all this work and they needed to get paid. The guy called again and last evening and I couldn't talk. He is supposed to call me at 11 this morning. I am glad that I decided to look them up. They will get no money from me...The number that keep appearing on my phone was from India. I told him yea your name Harry and Tom from India. I don't think so...
Review by ElliotThomas Kitchys3 years ago
My mother-in-law received a popup claiming her computer was infected with malware. She is 87 and made the mistake of clicking on the popup and providing her phone number. This company contacted her and scammed her out of $699.99. We have recovered $500 from her bank and are now in the process of informing the Federal Trade Commission. This company has a MA address but actually is from India. This is a huge scam....BEWARE!
Review by Bafford4 years ago
On or about August 10th I opened an email in my junk mail stating that they were an legitimate IT company called Vetch geeks. Initially, they said they could fix all the problems with my computer, They offered me three plans, (a) one time only $199.99 (b)499.99 for 3 yrs. (C) 799.99 for 7 yrs At this level, the agent suggested and emphasized that this would be only a temporary solution, and whomever was trying to compromise my computer, would and could do the same thing in the near future. He was very persistent, and eventually subtly convinced me that the plan (b) would be a better option. Since I had already purchased plan (a), they would apply these funds to plan (b),
On Aug 22 I contacted them by my cell. I talked to a CS agent who allegedly in training. I told him that I wanted to speak to his supervisor. . The POC I dealt with was named Kevin. So, I told him that my computer was acting up again, and he said that he would fix it, but I had to use a remote access. No problem, they had my bank information,my trust, why not trust them.
He said to open my bank account so I could see him refunding my money. I watched and instead of $500, it was $5000. He claimed the system made a mistake. He said he couldn't return the money to my card, but I could send a wire the money to a Russian account. Also I could purchase ITunes gift cards, and scan them to him.
Review by Kran Khella4 years ago
They called 08-11-2016 ad said they were with v-tech and said I had been sold an inferred soft wear package and they were refunding the 350.00 that I had paid for it. when they went to put the money back into my account they accidentally put 2500.00 and said I needed to refund 1950.00 I went to the credit union and was told the 2500.00 had been deposited to my account We did realize they had just moved the money from my savings into my checking so I did what I was told to do. Sent the money to Georgia (country) to a Karam Mahmud reference number 45798769 They told me not to use my computer because they were working on it. Next day same thing, this time, I sent the money to Thailand to a Saowaluk Karakate in the amount of 800.00 dollars Found out on Sat they were moving money around in my account to make it look like it was legal. talked to the Texas Dow Employees Credit UnionThen I went to the Lake Jackson Police department and was told I had to report this to you'll.
Review by RayWinn4 years ago
While I was in Facebook and looking at friends pictures all of a sudden a letter appeared on the screen and the computer seemed to be locked up. In the letter there was a phone number 8552333030 to contact if I was having trouble, so I stupidly called the number and first got an American sounding voice that said he was a Charter Communications representative and that he would switch me over to a technician to help me with the problem. Being that we do have Charter for our computer and phone service I that it was on the up & up, however, the tech he switched me to had a heavy Indian accent but did help unlock the computer, so then he told me that there would be a one time charge of $199.99 for what he had just done but then switched me to another tech that talked me into a 3 year service agreement and of course I gave him my checking info, address and phone number. The total amount was $699.99. I was suppose to type in a password for our computer, which I luckily didn't know, so I think that prevented him from taking complete control (hopefully). When my son came home he scolded me for getting sucked into that scam. I had already sent them an email to cancel their service and did receive a return email saying that they voided the payment. I called my bank to report what had happened and then went in the next day and closed the account and opened a new one so everything should be all right now. Now I am in the process of contacting about 9 companies including social security and two others that I have automatic deposit and several automatic withdrawals to inform them of the account change. I believe the Vtech Software Solution is a viable company in Massachusetts but I think the vtechgeeks.com is a scam operation.
Review by Lieshah4 years ago
My husband's computer had a page come up that said he had malware on his computer and their number was to be contacted.
when we called (because we were scared his computer was infected) they said they would do a scan to correct this. I was stupid and allowed them to have access to his computer. When they finally told me the amount they wanted, it was $199.99. Later he changed that amount to $329.99. He did not ask for a credit card, rather he asked for a check in order for it to be electronically deducted. Each step along the way, we became more concerned. My husband put a block on our checking account and called the city of Melrose, MA where they say they are located. We are still scared and need advice. should we change our checking account to a new one?
Vtechgeeks.com is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about vtechgeeks.com.