3 years waiting for my 365 package, these guys gave me just about every lying excuse in the book, and wrote some new standards on the meaning - Scam.. stay away from them! they aren't US based, they are Armenian company started by 2 people who were just in the restaurant business and thought hey lets make a fake product and lie about how it will work, and how it will look, and what it will cost, and how soon we will deliver it. let's lie about everything and get funded.
3 years and counting to this day the only thing I got from volterman were empty words, fill that in a box..
I hope that Azat Tovamsyan will get what's coming to him some day from court, he scammed people for millions of dollars.
Review by Gaj Kunova2 months ago
Been waiting like everyone else for a wallet! I wish I had investigated before I purchased. It’s an obvious lie what this is regarding the promises by this fraudulent entity! Indiegogo is complicit because they continue to promote this entity despite knowing all of the dissatisfied customers. They won’t help and hide behind their policy of no refund after 10 days. What is ten days if you haven’t received merchandise in years! I have a years worth of excuses from them “VOLTERMAN” in reply to my inquiries about when can I expect delivery! I could of made the damn thing in a weekend! Have to chalk this one up as a loss!
Review by Truedog2 months ago
They send it after 2 years and none of the functions work well.. beacause they try to scam the border control you have to pay around 40€ in the EU to receive it. The bitfold can’t handle more than 2 cards and the leader was broken after the first day.. after two years send crap like this is a shame
Review by Komoczi3 months ago
Either 2 years or coming up on 2 years and no product. It even has changed 100% from what was originally promised and stated was successfully built and tested. DO NOT BUY
Review by Arnikka Tezza3 months ago
To all of you that haven't received your wallets yet don't fret, it doesn't work anyhow. Syncing to Bluetooth should be a no brainer. Syc has worked for over 15 years. This wallet doesn't sync no matter what, so it is just a bulky wallet that doesn't work at all!! Better off not getting it than having it sit discarded in corner because it can't do the basic sync.
Review by Dormay Bagano3 months ago
refuse to resend or refund my order. placed order July 2017. trying to get me to pay more money for shipping since they took years and I moved multiple times. SCAM SCAM SCAM read the comments and the Indiegogo campaign. nothing but lies and excuses.
Review by Elra3 months ago
Volterman wallet does not work. The company does not respond to emails. The supposed on line form to contact them does not work. Despite the supposed 1 year warranty there is no way of getting hold of the company. AVOID.
Review by KMcG Kiddley3 months ago
It’s interesting that this fraud continues to exist without authorities stepping in to stop this ripoff. When so many investors are being conned and led down the garden path because none of the people involved are located in the USA this embezzlement will go unpunished. Indigo needs to stand up and refund the investors or go out of business as they are perpetuating the dishonesty.
Review by Sheterian Mubiayi3 months ago
Ordered the wallet January 27, 2019 and till today still waiting for it.
I requested them on several occasions to provide me with some insight to the delay involved to no avail. I can be sympathetic to the fact that unforeseen production issues may occur, but their inability to even provide us with a rough estimate is a big red flag to me.
This is what I wrote to their customer service about 2 months ago:
I understand that you do not know exactly when my order will get processed but it has been 4 months now. At least an estimate should be plausible? If you know that in January you had a backlog of 5000 orders and you do 1000 orders a month then about 5 to 6 months. Why cant you give me a simple estimate with the math to back them up so there is at least some level of accountability here. In the current information asymmetry, you can be leading me on for another year.
To which they replied:
Thank you for getting back to us.
I fully understand you and would love to provide that information. Currently, we receive only the exact delivery date, not the estimated one from the relevant department nearly a week before shipping.
Their unwillingness to share an expected time of delivery with a reasonable delta allows them to lead their backers on for an inordinate amount of time without any accountability. They speak about 'relevant department' as if it is some external entity they have no control over. They state that they would love to provide that information but that this is impossible. Why? What is the impediment? No explanation. They will boast how many orders they are shipping on a monthly basis but apparently they only look forward without any historical record of how big the backlog is from month to month. This is simple, basic accounting and they expect us to just take their word for it that it is impossible for them to share the same. How convenient.
The next issue here is that they are allowed to keep you in the dark; make you wait as it pleases them but when it comes to requesting for a refund - no can do!
I recently reached out to them stating I am tired of waiting and would like to have a full refund. Instead they replied:
Thank you for your recent email.
The refund won't be possible at this point since your contribution has been invested in the production of your perks. The refund is possible within 10 days after making your contribution due to the Indiegogo refund policy.
This is absolutely ridiculous. I have been waiting for half a year and their refund policy expires after 10 days?
Review by Selvamurugan3 months ago
2 Years 2 Months Waiting Since July 30, 2017, They Are Not Responding Anymore Also. No Wallet, No Tracking Number, No Responsibilities. Told Me I Will Receive My Order In November 2017. And Now 2020 approaching.
Contribution numbers: 22196, 7133, 7128, 7122
Review by Bafford3 months ago
This was purchased as a birthday gift from my mother in January 2017. After repeated contact with the company its becoming obvious I got scammed. Citing constant production problems as the reason for not shipping, they have continuously dodged angry backers comments. You're more likely to get a true response from a trash bin.
PLEASE DO NOT FALL FOR THIS SCAM. It was my first pledge on Indiegogo and quite frankly from this experience my last. That was almost $300 gone for nothing.
Review by JuvLynjayjaquejune4 months ago
Wish I could leave zero stars! It’s not so much the “having to wait” of that it’s a “start up” , it’s all the “lame excuses” that have caused complete mistrust and frustration. Avoid.
Review by Tedros Markevics4 months ago
They said it was delivered to my post office and I refused delivery or didn’t pick it up. This is a lie. Then they said pay another $25.00 to send again. This is a scam and they won’t refund money.
Review by CFriedrich4 months ago
Mine arrived. And died within an hour. Won’t charge, basically it’s an ugly expensive wallet.
Review by Juza Bonvarlet4 months ago
Scam - paied in 2017 dec start until now any response is denied try to get money back but visa told me i whaited to long. Pls do mot pay its scam
Review by Presbyowang5 months ago
Stealing Money on Purpose. Waited two years, finally got Most of my Money back After months of discasion
Review by IronOaks5 months ago
Still waiting for my wallet. I ordered (and paid!) it in july 2017, delivery would be december 2017. It’s now february 2019...
I know it’s an Indigogo crowdfunded project but Volterman isn’t able to deliver (until today). Indigogo doesn’t do refunds and Volterman is sending all kinds of mails but no products. They got 2.8 Million dollar, so this might as well be a succesful scam...
Review by Nightjar5 months ago
Over one year and we haven't received the wallet....buyer beware! DON'T order this item.
Review by Velikanov5 months ago
Bought the 360 package for almost 400 dollars in 2017... Still nothing and we are on FEBRUARY 2019....
A bunch of liars, they did not start their deliveries like they said. Scammers
Review by Letessa5 months ago
Sadly zero stars is not an option. This company is one to avoid. Having raised over $2.7M crowdfunding, the have developed a product falling way short of their promises, incredibly bulky, design flaws (eg UK bank notes obscure the built-in camera), riddled with bugs and worst still continually claim to be shipping products that mysteriously can’t be traced as they have lost the shipping number. 2 years later, I have received nothing (despite two shipping notifications) so Indiegogo have partially refunded my contribution (albeit to a debit card that no longer exists, but that’s another problem). AVOID VOLTERMAN.
Review by TeodorPetric5 months ago
Such a scam.. Indiegogo is totally lame. Anyone who works (sic) there should be ashamed. As far as volterscam.... brilliant idea for bad people.
Review by Bafford5 months ago
Don’t buy this wallet, Iv waited 2 years for mine, and it doesn’t work at all, completely dead does nothing, I can’t get any refund either.
Review by Dustmaker5 months ago
Scam. Lies after lies. 2 years and still waiting for it.
Review by Bevvers5 months ago
Volterman -- you should stop accepting new backers money. CEASE AND DESIST. INDIEGOGO should take lead in stopping this Volterman Inc.
Review by Hunton6 months ago
Bought three items over a year ago. Still have not received anything. Feel like I have been scammed.