Would recommend vivo to anyone. They was very easy to deal with from start to finish and made the whole process very straightforward.
Review by Dhvel3 months ago
I decided to sell my house to a Vivo Property Buyer despite having no experience with this way of online property selling. I was guided thoroughly through the different stages and the buyers were always happy and available for additional questions. I am aware that selling to an estate agent would have yielded a higher price for my property but the shortened time frame made it possible for me to move within a few weeks to my preferred new location. If I ever had to sell property again I would chose Vivo Property Buyers based on my excellent experience with them.
Review by Loucille4 months ago
It’s nice to see some people got dealt with properly by this company. However, our experience was terrible. Started off fine, they made an offer, we accepted so then it should be a “guaranteed” sale as they like to put on their website. This turned out to not be the case as even after signing contracts they then pulled out due to having no funds!! Something you would think would be in place before making an offer and signing contracts! So we ended up losing the house we’d put an offer on and not only that they didn’t even have the decency or maybe it was courage to phone us and tell us, we got sent a bloody email! Great customer service there!
Like I say, from other reviews it looks all good, but from our opinion we feel completely let down. Four months on and we’ve finally managed to sell so now that’s out the way we have a solicitor looking into 1) possible breach of contract and 2)false advertising on their website regarding certain “guarantees”
Review by Brazil4 months ago
Because of my circumstances I wanted a hassle free house sale without the uncertainty of the sale collapsing at the last moment to enable me to move. For me the peace of mind was more important than obtaining the maximum price through the market or a higher headline figure offered from some of the other property companies.This company provided a flexible service to fit in with my time scales and despite all the bad publicity these companies get about reducing the agreed price at the 11th hour Vivo kept to their word.
Review by Hossfly4 months ago
Service was fantastic from beginning to end, was informed constantly of the ongoing situation. i didn’t feel under any pressure, quick, easy and very relaxing way to sell my home, highly recommended for anyone wanting a quick, hassle free sale. Jantiene and Rupert are honest and efficient in what they do.
Review by Pontuf4 months ago
Our sale was complicated by us having 3 owners to the property but we still managed to finish by the agreed time which was 2-3 weeks. Vivo and the Solicitors they use were fast and responded to questions rapidly. My only slight comment is that I would have preferred the whole process of selling in this way being explained in a bit more detail at the start. For the first few interactions with the Solicitors I was left feeling "I didn't know that would be how it had to be done".
Review by Stuij Chuapoco4 months ago
We have worked along side Vivo and provided services for them for many years, and it has been a pleasure. They have an honest and polite approach to both customers and industry colleagues.
Review by Keramat Desa6 months ago
I needed to sell a property quickly as another sale had fallen through and I was under contract to purchase my new property. I checked out Vivo via the internet and decided to give them a call. Rupert introduced himself and explained how things would work. He was clear and concise and always on hand to answer any concerns I had. The sale went smoothly with Rupert and his team taking care of everything. I was wary of these quick buying companies but Vivo is nothing like the negative stories I had read about. Rupert was courteous and professional throughout, highly recommended!
Review by Habitater6 months ago
I needed to sell my property quickly but was very cautious about using a cash buyer. After contacting several companies I had a gut feel about Vivo Property Buyers and so it proved to be. They were very professional from beginning to end, delivered fully on their promises and within 4 weeks. No renegotiations and no expenses. I cannot recommend them highly enough.
Review by Exe SzczesniakCustomer6 months ago
Selling house can be extremely stressful, over the course of 6 months we had 2 buyers pull out right at the last moment. We were in a position where we no longer trusted the estate agents or the potential buyers they were finding for us.
Vivo kept the their word on everything, I can not stress enough how much that meant! We were secure in the knowledge everything would go through and that took so much of the stress away. The price was lower than market value but very competitive compared to other companies. The solicitors they use are extremely efficient so everything went through quickly.
They were easily contactable by either mobile or email.
Would highly recommend.
Review by Mez Siedel7 months ago
Vivio property were outstanding in the sale of my property , throughout the process I found Jantiene and Rupert to be extremely honest caring and helpful and always kept me updated with every detail , they were very understanding both on a business and personal level , I would highly recommend vivo property’s
Review by Ameurfina7 months ago
I ended up dealing with Vivo property when the house I was buying got sold to them. You can imagine how stressful this situation was for me, but both Jantiene's and Rupert's honest, open and understanding commutation was amazing and this is what got my house buying process back on track. They really helped the house sale all the way along the chain, pushing when I could not get answers for myself, from my own estate agents! They then went the extra mile when my buyer, lost her buyer. I honestly could not recommend them enough, they were by far the best agents I have ever dealt with. Their help, level of communication and speed was outstanding!
Review by Dpdp7 months ago
I have no reservations, I would recommend this company to anyone...very good experience... fast turnaround, no hassle, friendly people,5star in my opinion...
Review by Charlsa11 months ago
We needed to sell the house quickly in difficult circumstances and decided on Vivo from their good reviews. This turned out to be a great decision. Jantiene and Rupert offered a realistic price for the property and were supportive, flexible and kind every step of the way. In a very stressful situation they went out of their way to help us manage it as smoothly and quickly as possible, even the solicitors had good things to say about them. If you are thinking about selling this way then go straight to Vivo, they will give you a transparent assessment and honest answers to your questions. There are many warnings about fast sale companies that should be heeded, Vivo are nothing like that, you are part of the process and treated exceptionally well, it's also backed up with a good result. Trust is so important and we both felt that we & our interests were important to them. There are many situations that are less than ideal that may cause you to need to sell more quickly than on the open market, Vivo definitely help you make the best out of them. I really can't thank Jantiene and Rupert enough and would recommend them to anyone who has thought carefully about sale options and decided on this route.
Review by Divot1 year ago
Had a discussion with Jantiene today re options for buying house as a plan b for existing sale should that not work out.
Very attentive and knowledgeable with the potential for business if current plans do not work out. A fair price was discussed for my property which i shall keep in mind if need be however this was slightly lower that my minimum threshold at present
Overall...open honest and upfront and i would recommend to anyone purely on that basis.
Review by Collio1 year ago
I needed to sell my property quickly as 2 chains had fallen apart and I had already moved in to another house so was paying double costs. After doing a lot of research on line as I was obviously cautious about using a property company, I contacted Vivo which turned out to be the best thing I could have done and wish I had chosen this option sooner.
They are completely professional and most importantly, honest. A surveyor came and gave an accurate valuation, a realistic offer was put forward and at no time did they ever look at reducing this price or try to renegotiate. All legal costs are covered so there are no surprises along the way and you're not paying estate agency fees which is a bonus.
The whole process took under 3 weeks and I was kept informed the whole way through.
I would (and have) happily recommend Vivo. Thank you.
Review by Shinface1 year ago
I would happily recommend this company, should want to sell a property quickly.
We received a very fair price, which was fixed at the start.
Rupert and Jantiene, who run the company, are lovely people and were always willing to help.
Review by Marvelett1 year ago
This is the second time I have dealt with VIVO property. Their team is always professional, courteous and understanding.
Rupert and Jantiene always kept clear lines of communication at all times and made our transactions very smooth. The price we agreed was fair and more importantly, we were able to conclude the deal in record time and without fuss.
I would highly recommend dealing with VIVO as after a comprehensive search of the internet to find a similar service, VIVO were without a doubt the best out there.
I would do business with VIVO any day as their integrity and professionalism was second to none. Trust these guys to get the job done quickly!
Review by Phemie Sanke1 year ago
Good communication, honest appraisal and a realistic price offered.
Review by Reign Domeney1 year ago
Just concluded a transaction with Vivo behind which is a very nice couple Rupert and Jantiene. This is a couple who approach business with a level of honesty and integrity that is in my opinion very rare in this day and age! You can absolutely trust them to do what they say they will do. From my experience, I have no hesitation in recommending Vivo! Rest assured once you have an agreement with them, they will live up to their end of the bargain.
Review by Weiming Bevly1 year ago
Very calm, very professional, very courteous. Vivo Property Buyers kept us updated throughout the swift and smooth process. Can't praise them highly enough.
Review by Haralambos1 year ago
I needed a quick sale and approached a number of cash/instant buyers to get quotes and assess my options. I went with Vivo because of their transparency, professionalism, and overall decency. It was a fairly stressful situation for me, but Jantiene and Rupert were incredibly helpful and genuine from the first phone call through to the exchange. Everything they promise in the first conversation is exactly what they deliver - there's a very good reason why they have so many 5* reviews here.
I wholeheartedly recommend Jantiene and Rupert to anybody looking for a quick sale and peace of mind. I was selling a leasehold and actually had a small delay on my end and due to some paperwork during the sale, - after I initially got in touch we had a valuation and a firm offer on the the 4th Dec, and the money was in my account on the 22nd December. They were even kind enough to let me hold onto the keys for a little longer so that I could move everything out gradually, which was a massive help over Christmas and the New Year.
Review by Wiqa1 year ago
From the beginning phone call, throughout the whole process, to the very end, both Jantiene and Rupert were extremely helpful and very easy to deal with, they made the whole process un-stressful. Both lovely people, honest, genuine, I wouldn't hesitate to recommend them for a very speedy and helpful experience.
Review by StJohn Vitai1 year ago
Very honest, practical and professional advice. Spoken through the entire process and given advice and honesty - very rare! Really didn’t feel like they were misleading us or selling us a lemon! Would recommend if you need a quick sale with reliable people.
Review by Mariusz Booij1 year ago
I found Vivo just by googling options to sell properties. Inwas stuck at one point because the buyer who offered to buy my property backed out at the last minute. It is by far the most stressful i have ever been. Based on the excellent reviews i decided to contact Jantiene. She explained to me Vivo’s model and how they work. We ended up getting another offer and not using Vivo, but to me it’s excellent to know there is a last line of option for vendors who get stuck. Selling a property is never easy and it is comforting to know a company like this.
Just to clarify i am not in anyway related to Vivo nor am i getting any benefit for this review. Just an honest opinion.