Pleasant reliable and helpful drivers that arrived in time.
Review by Hosung2 months ago
Me and my partner used this company from the airport to Puerto Rico and back again, would highly recommend this company they were on time very reasonable priced and showed great communication even when this included having to change our hotel arrangement, would definitely use again.
Review by Denyonne Blazheva2 months ago
I always use VIVA TRANSFERS when in Tenerife. They are best chauffeured cars on the Island. Friendly, reliable, punctual. PERFECT SERVICE!
Review by Olyar2 months ago
We’ve never used viva Transfers before but they came recommended by a friend and we wasn’t disappointed. We were a little later than planned on arrival so our driver was waiting exactly where we was told he’d be, after a little confusion on what hotel we were staying at (my mistake) the driver took us straight to a waiting mini bus which was immaculate and air con was on. After emailing viva Transfers with the slight change in our pickup everything was set. The day we departed the driver arrived right on time with another mini bus that was immaculate and fully air conditioned, we were dropped off right at the door with no problems what so ever. I would highly recommend this company.
Review by Chakigun2 months ago
We used Viva from Arrecife Lanzarote. Landed about 20mins late, but no driver there which to be fair I would have expected them to be there. I rang the number on the confirmation and as it was late evening, about 11.00pm, used the out of hours number. The lady called me back to say would be about 5 mins which he was.
Problems on return too. Rang about 20 mins before due to say would be 20 mins late. They were!
Will think twice about using again as plenty transfer companies out there.
Review by Staney2 months ago
Used Viva transfers for a trip to Tenerife. They were first class. Driver with board on arrival even though we were early. Collection was just as efficient. Couldn't recommend them enough. Great job!
Review by Ezeibe Iantomasi3 months ago
Booked two transfers with these guys, both from Tenerife airport. Waiting for us on arrival, and the pickup was the same. Great, friendly and genuine people/company. Thanks!
Review by Hunty3 months ago
Superb transfer company always very prompt polite courteous drivers i have recommended this company to all my friends and family. Outstanding service and less costly than their competitors
Review by Kamrajh3 months ago
We always use them for Tenerife. They are excellent.
Review by Putrus Oathoudt3 months ago
Booked return trip to costa Adeje, i received up to date info a few times before arriving. Waiting there for us. Nice friendly driver, mini bus for 2 of us. The return was the same info sent to me before pick up, was on time again. Couldn't fault the company, would use again.
Review by Niaisha3 months ago
Our transfer from Malaga airport to Antequera was very good as was the return journey.At the airport our man was there with a name board on time and very helpful with the luggage.I enjoyed our spanglish journey with the driver.We was collected from the hotel on time and in a very nice vehicle indeed.I would recommend Vivatransfers to anyone
thanks to you and your staff
Review by LuzB3 months ago
I have used many different companies for airport transfers however without doubt this company was the best. Very punctual and the driver was well presented, pleasant, helpful and kept his vehicle tidy. They are also very reasonably priced compared to others. I would highly recommend and they will be the first company I contact in future.
Review by WilliamLiptrot4 months ago
We always use this company travelled to Lanzarote 6th july upon arrival no pick up so we waited for 30 mins then called it took over 1 hour 40 mins for our pick up.
The night before we left they called and asked us to share a taxi with a 50 per cent discount this we declined probably why they made us wait so long.
The departure was excellent on time no hassle hopefully just a glitch this time
Review by Mahmmud4 months ago
Great service. Not only cheaper than Hoppa but much better service. Recently left my jacket in the taxi in Tenerife and the driver brought it back to me.
Review by Steensen4 months ago
Excellent and prompt service with Vivatransfers Lanzarote from the airport to our accommodation. Our driver ensured we were safely in our accommodation and on our return the same driver collected us and ensured our safety with care and courtesy. I would recommend this company to anyone and I will certainly use them again. Our driver was a lovely man chatting to us about his time working in England and life and interest on Lanzarote
Review by Guilford Amla4 months ago
This company was great. We had a problem at the airport whereby they had put another person in our car. We said that this is not what we had book,we was not to happy about it,but could not leave the lady standing at the airport. So we went with it, the very next day I got a email from them saying sorry and they had refunded 50% of the fare. That is what you call customer service without even a complaint from us. Our return to the airport was great on time, lovely lady driver, nice ride to airport. Would not use any other company first class service. David & jane
Review by HydroWoman Vantran4 months ago
Booked transfers for Gran Canaria arrived on time was greeted at airport. Driver was lovely let us have a smoke before we got going. Picked up on time also. Can’t fault
Review by TheRihisLv Suflet4 months ago
Used Viva transfers 3 times and cannot recommend them enough.
Booked a transfer yesterday from Purerto del Carmen for 4 people to Lanzarote airport and as with my last 2 collections we were collected in a private business class minibus rather than a 4 door small sedan as paid for. Only £12.
Not saying everytime you book this will happen but the 3 times we have used the service the collection vehicle was above and beyond and what was paid for and on time everytime.
Review by Catstar Mourges5 months ago
Transfer from Lanzarote airport to Playa Blanca,
first class service, driver helpfull,polite and on time ,
we requested a car not mini bus, car excellent.
we normally use a different company but in future we will use Viva,
kind regards Shirley.
Review by Nanaosei5 months ago
Another great experience with Viva Transfers in Lanzarote. Our flight was early, but great efforts were made to make sure we weren't hanging around too long. We always use Viva, have never been let down and will be booking again for July.
Review by Nerd5 months ago
Used Viva transfers for the past 5 years. Excellent service at a good price compared to the others. Always friendly and reliable. I would recommend them without hesitation.
Review by Rumin Kanner5 months ago
Hi just after a week in Gran Canaria, great holiday 12 th feb to 19th feb . We used vivatransfers , must say they were absolutely fantastic , the driver was waiting in the arrivals at the airport with a name board , smartly dressed first class vehicle ,
Executive type.all went smoothly and very same on return journey. Recommend ananybody to use them . Great price
IAN B from stirling
Review by Gei5 months ago
It's was an absolute pleasure to deal with company so much so that I wouldn't go any where else.
Review by Keisy6 months ago
Really great service on pick up from airport in Tenerife but the return journey was dreadful.
The driver was late and the 24 hour phone wasn’t answered despite trying several times.
When the driver eventually turned up there was no apology and a shrug of the shoulder. Even the hotel bellboy was horrified at the nonchalance.
I won’t use this company again as a result sadly.
Review by Netiva Kleinosky7 months ago
Apart from a slight wait at the airport our pick up to our Apartment was 5*. Driver in a car was polite, chatty, well presented and got a tip. I wish I could say that about our return. Our booking stated the address, my telephone number and that it was a private address. Our apartment is 6 feet from the road. At our scheduled pick up time a minibus drove along our street making no attempt to look ate apartment numbers or slow down. Ten mins later I called and aksed where the driver was and gave further directions. When the driver turned up he was furious stating he had been looking for us for over 25 mins. He said we should have been at the reception ...we told him there is NO reception..it was a private Apartment. He carried on complaining saying he had driven along the road 3 times...which he hadn't ..only once! We told him to take his complaint to his manager and he still carried out complaining. I said if he couldn't find us why didn't he phone me...he then said we shoulkd have been on the street...which we were! By then we said we were not prepared to discuss it any longer....
I complained and all I got was the local manager was going to speak to the driver and they offered a 10% discount on our next transfer..... I don't think so!
Also avoid autobuseslapalmita in Lanzarote, who the transfer was contracted out to...I never got a response from them!
The comments made by Viva transfers about not providing a house number or street is completely untrue and false. If I could upload a copy of my booking I would!
I will definitely not be using them again... especially when they lie!....
AVOID THEM AT ALL COSTS!!!
Dear Miguel - If you care to check our booking FAFT64 22/11!
Transfer from Puerto del Carmen to Lanzarote airport.
Pick-up date: 29/11/2018
Pick-up time: 09:20 a.m.
Pick-up location type: Private house
Pick-up location: 1915 Colina del Sol
It is clear it has a street Number. If you input this into Google Maps it shows a location pin aprox 20yrds from where we were collected.
I cannot attach a map & links are not allowed in the reviews but if enter 1915 Colin del sol Puerto del carmen into google maps it will show you where our apartment was and where the driver eventually picked us up from. As another note the driver who dropped us off had no difficulty finding it using his Sat Nav!
But my main complaint is that if the driver had difficulty finding me why did he not phone me as you had my contact number. And to blame my wife & I is unacceptable, especially in the manner that the driver showed, and now you are showing in trying to blame me for not providing a street number etc to you. If it was insufficient thia should have been notified to me.
Up until 3 years ago I was an Operations director of a Transport & Logistics company carrying out over 2,000 deliveries a day, including human blood & tissue, drugs and confidential & sensitive freight. The basic rule is if a driver cannot find an address phone the contact. This was not followed and to abuse the client is unforgivable.
On reflection I have reviewed my rating down to one star, after your comments.