Mechanism was sprung. Order # 15807356. Please advise how to return to get credit on my account. You have my name, address, phone number & email address. Waiting for your reply
Review by Riize6 months ago
What an ABSOLUTE joke of a company and website. I recently purchased a Fitness Tracker watch (looks very similar to a fruit type company). I was super excited to purchase something that looked awesome and had a host of capabilities. The disappointing part is, I received the item in a fairly timely manner. Upon receiving the item, I opened up and followed the directions, and to no avail, the item did not work. I emailed customer service and waited SEVERAL days for a response. After FINALLY receiving a response, I followed said directions to a T, to no avail, it still did not work. Since then, I have had greater than 20 emails with CS telling me and even at one point having them insist that I was doing something wrong by not being educated enough to follow their directions to correct the problem. The whole time the keep sending me the same trouble shooting directions (which didn't fix the problem because IT WASN'T the problem). Again, more than 20 emails asking them where I need to return the item for a refund, only to have every single email, dodge said question and try to get me to try again on the trouble shooting steps sent to my direction.
I only rate them a 1 star because I cannot go any lower. If I were you, I would avoid at all costs. What TERRIBLE customer service.
Review by Spurtham Ollikka7 months ago
I ordered some items from "The Kelly Clarkson Show" and "The Wendy Williams Show", sponsored by Joyus. Several of the items came from different companies thru Joyus. My Lavisha Cashmere Shawl (item#723466551113), with soft fringe - dark green, was so nice that I ordered another one in the wheat color. They are 6ft long and 28in wide, very soft and stylish. I am quite pleased! I ordered (by mistake on the Joyus website and it would not allow for corrections) a Heart Cuff Gold and Silver polished bracelet (item#700000008357), also. The bracelet is nice, but I feel that it would look better on a much younger female. I am glad I have an opportunity to say thank you for such nice looking and good quality products. My money was well spent. (Ordered as CHRISTmas gifts and they did arrive before CHRISTmas!!!) Thank you, Vista SHOPS!
Review by RayvenMorrigana Sheehy8 months ago
I purchase the underwater camera 3 weeks ago and still have not received. When I contacted the company 1 weeks ago they said the item would ship the next day. The following day I received an e-mail saying that package had shipped DHL. After a few days I checked the site and didn't see any movement with the package so I called DHL and found out the company only issued a label but never shipped the product. Tried to contact Vista Shop again but they are not replying. This company is a scam!
Review by Quillpen Wincup11 months ago
I ordered a product from Jills steals and deals on July 11. I never received any tracking information. I emailed the company and they told me that it was shipped on July 25. They gave me a bogus DHL tracking number and DHL said they never sent a package through them. I sent them another email and they keep telling me that it will ship on July 25 which was a week ago. WTF?
Review by RaginGingaNinja1 year ago
Also ordered the underwater camera on 11th of July. Was given a DHL tracking number that doesn't exist. Now have to fight to get money returned. No hone number to call , just email that they do not respond to after multiple attempts. Would never buy from this vendor again nor ever buy on NBC "Steals and Deals " again....It should just be "Steals by NBC"
Review by Paducah1 year ago
I bought a charger Keychain from Opensky and the seller was Vistashops. This review is for their lack of response as to where my order is and a lack of information of the DHL website as well. They 're not responding to my email. Its nearly a month and my order is no where to be seen. The guy (David) who is responding to all these one star reviews seems like a miserable person and is full on fighting with customers. Shame on you David. Just by reading your response , I can tell how much you value your customers. Your business truly deserves the one star. I'm pretty sure the product I'll receive would be garbage just like you...lol...
Review by AndreaJT2 years ago
Unfortunately I saw a very nice ad. for a shirt and ordered it. Wow, it was marked with my big size but it was probably a medium instead. Lowest quality material and workmanship. SAVE YOUR MONEY, DON'T ORDER ANYTHING FROM THEM!
Review by Comformark Dewalle2 years ago
Ordered two shirts from Vista Shops thru a Groupon. Shirts looked very cute in the ad. Received the shirts and they were about three sizes too small and were very long. They told me to send the tops back in the original package and sent me a return label, sent them the package and they said "The 2 tops were just received and they are not in resalable condition, product is destroyed and not refundable". I sent them a reply I did exactly what they said why no refund??? No response. I saw all these bad reviews and wished I would have not ordered from them, Don't do it not worth it!
Review by Otzibrew2 years ago
VISTA Shops is terrible. They don't have a phone number for contact. They do not respond with a tracking number so you can return a product. If I could give zero stars I would. I ordered an Oral Irrigator which did not include the tips. Which teams this product useless. I need a tracking number to return or they will not except the returned product.
In response to Vista as stated below. "He tells me to contact them". I have emailed twice. That is the only contact they have. I have not received a response yet. He tells me to email them. I have. Now what? I even sent my confirmation and order number.
Review by Srdan2 years ago
Clothes are cheap quality and poorly made. Sizes are for Manikins not humans . They rip you off. I brought 4 dresses not realizing they were all from the same company. Don't trust this company, i brought my items from Groupon
Review by Dibrahim2 years ago
I ordered a Bluetooth waterproof headphones that wrap around the back of your neck I paid $45 for it and it's cheap so cheap I'm probably going to throw it away I could have bought somebody like that from wish.com for $3 seems like it's made in China will never order from them ever again worst place ever if I can give them negative Stars I would I didn't want to give them one star
Review by Besties2 years ago
I also bought a swimsuit through group and I haven't received an email with shipping or anything. They made up a fake tracking number. How do I dispute this and get my money back?
Review by Caja Spriegel2 years ago
Ordered 2 tops from Groupon from their shops unfortunately shipped from this company. Tops came with ink stains on them or cheap color transfer from the dye used. Stitching already coming undone, top is new never worn. Customer service responded and closed ticket within 2 days, without me being able to respond. The sizes run small, that was not stated. They sell junk. See why tops were only $20. Stay away. Get what you pay for.
Review by Customersheila2 years ago
I ordered a shirt from there and the Model must be over 6 ft tall for it to fit as a shirt. Should be a little linger in the back from what it looks like, but when I received it I will have to wear it as a dress!! I am 5'2" and the front comes a little above my knees! Good thing I didn't pay much for it!
Review by Dragosh3 years ago
I bought a 2 in 1 Audio Cassette to MP3 music converter which I gave as a gift. BIG mistake. The product doesn't work at all. Don't waste your money. Also - Living Social will only offer refunds up to 2 weeks after purchase. If you discover the item doesn't work after that, you're SOL!
Review by BeccaDY Stasis3 years ago
I bought a HD 1080p action camera. When I received it in the mail the product did not work! If I spend money on something I want it to be in good working order not a dud! I have been emailing and no one responds. Never ever buying from this company again if they cannot make things right!
Review by NeneAnn3 years ago
Bought the dash cam and it is useless. Can't figure out how to operate it. Directions are terrible.
Review by Usanee Troscianko3 years ago
I bought the Cassette to MP3 system. The software, Audacity, was outdated, but Audacity is free, and I could download a later version at no cost [and Audacity was very helpful]. However, the Cassette plays at twice the normal speed, which makes it useless for either listening or for recording as MP3 music. Don't get ripped off!
Review by Tsakmakidis3 years ago
I ordered a shirt from Open Sky. Vista Shops was the vendor. Have tried to no avail to contact someone for a return. It was very cheaply made. I suppose I am stuck with it ! Very expensive rag to wash the car! I think they are plain dishonest.
Review by Teegz3 years ago
I ordered from Vista through open and did not receive my order. I am so tired of these 2 bit businesses taking advantage of people. Why can't you just do what your business says it does ? Please people don't order anything from these losers. I am in contact with my lawyer. I may not be out a lot of money but I'll be damned if I will let anyone else go through this.
Review by Curtrice Derrow3 years ago
Dash Cam. They sent me a device that had a scratch across the face. The device will not accept the included SD Card. The device was inoperative upon arrival. There is no responsive customer service.
Review by EnglishVillan3 years ago
There is no one to speak to. I sent SEVERAL emails, as suggested, and I never received any response! I tried to Chat with someone to ask questions and got the message that "it was unavailable for two days!!
STAY AWAY! And I feel the EXACT SAME about OPEN SKY!!
Review by NewsLover3 years ago
I bought an very expensive waterproof headset that was a piece of junk. There is NO customer service address and you get an error message when you try to find one. I sent the product back a month ago with a request for a refund and still have not received anything. They have my $150., the headset and I have zero. A Segal
Review by Abittan3 years ago
Received their dash camera- its complete garbage . Does not work and no response or refund from vista shops. I do not know how AOL continues to alow such a company to advertize on theor home page