I bought two copies of a Bruce Springsteen Periodic table-style poster. Mine arrived today. The poster appears to have been printed from a massively enlarged JPEG file of no discernible quality. It's truly, truly dreadful. I have protested, with photographic evidence, and I have been told that I must return the posters - at MY expense - to obtain a refund. The second poster I first have to retrieve from another country, again, at my expense. The boilerplate nature of the emails I have been receiving suggests that this company is well used to complaints, and doesn't care about its own reputation. It both gladness and saddens me that from these reviews, it seems I'm not alone in feeling shafted. I have to give one star, but ViralStyle deserves none. Justin.
Review by Smny1 month ago
7 weeks on and no shirt... they said the courier tried to deliver it twice but it is a work address and we are here 7 days per week. No card left. Hubbies birthday over now. The company and tracking says its back in the USA... asked numerous times for a refund but they haven't done it. Their customer service is the worst i have seen. If i ran my business like they do, I wouldn't have a business. I want my money back. Feel ripped off again by companies overseas.
Review by Dalson Boarini1 month ago
BEWARE anyone buying from overseas. I had to pay and extra £12.95 today for royal mail to release the parcel. I emailed customer services and they will not refund it and say they accept no responsibility. Definitely will not be ordering from here again.
Review by Get1 month ago
What a weird experience. I ordered 3 custom tees, each a different style and size shirt. When I received my order, there was no packing slip, and I had two of one of the tees, and one of the others, but not the third. After 3 days of corresponding with Customer Service, I had to send photos of the shirts and packaging, and then I was ghosted for 3 days with no resolution! I got hold of another service rep who said, "Yes, I got the wrong items". They gave me an address to send the unwanted item back, but nothing about who's going to pay shipping (not me - I didn't order that!). 2 weeks later I finally got the right item in the mail. Again no packing slip. I'm waiting to send the extra shirt back when they send me a prepaid shipping label. This company makes *some* okay stuff, but their customer service is cumbersome, and they clearly lack a proofing step when they send out orders...A packing slip would be a good start. Just sayin'
Review by Rawley1 month ago
Enjoyed the hoodie and my granddaughter will love it for Chrismas!!! I will enjoy my next purchase!!
Review by Rybuna Resplandor1 month ago
I ordered this at the beginning of May and even got an email saying it was printed and sent by the end of May. UPS however reports two months later they are still waiting for the product to arrive from Viralstyle in order to ship. Customer service was no help as they just offered up the same link I was using to UPS that has been waiting since early June for the product to come to them. I have already contacted my credit card for a refund out of principle... no one wants to feel cheated! I should have searched the web prior to ordering, I know, as there seem to be so many issues with this company. Never again!
Review by Tonton1 month ago
I never received my Polo tshirt. I been trying to contact somebody from this "Company" by phone and sended emails as well, but they NEVER answered. Really bad experience with this type of companies. Never buy from them. They should be more serious with their business and honest with the client. I feel like this was scam only.
Review by Bogz Derrow1 month ago
I ordered a long-sleeve t-shirt with a multi-colored logo on the front. When I received it, one of the colors was printed unevenly. I emailed the company and asked for help with returning and getting a new shirt or a refund. She reasonably (IMHO) asked for a photo of the image ( assure it was bad; it was) and the size tag. I asked if I could get a replacement one size larger (they had sent what I ordered; it was just a little small on me). They told me that a new one would be sent and I could keep the old one. A few days later, an email told me the order was being processed. A few days later yet, it arrived; nice, clear printing and in a size larger. A mistake is understandable; they took responsibility and made it right. Good job!
Review by Sushanna2 months ago
I'm pretty mad of the slow customer service I tried canceling my order and sending emails and its be one hour and you guys still havent replied and your phone number isnt even working!
Review by Melbournian Pitchai2 months ago
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Review by Roeheith2 months ago
My sister ordered me an Endgame T-shirt for my birthday. I gave 3 stars because the company did a very good job in sending email updates about the status of the shirt and when it should arrive. The only problem a had with it is that the quality of the picture was very poor. Being a huge Marvel fan, I was able to tell who was who on the shirt, but for people who do not know the characters, this could be difficult because the faces are blurry and a bit darkened. I love the shirt because it was a birthday present, but I wish that the picture turned out better than it did.
Review by TerriFallis Rehana2 months ago
Horrible customer service! Order 2 of the same shirt both having bad print quality & 2 errors. I was told I had to pay to ship them back & it was my fault for not zooming in to notice the apparent error.
Review by Moeniek2 months ago
Just purchased a women's black supernatural shirt paid more women's tee but it's the same as mens tee I thought it would be more women like but I guess not. Also picture is really blurry and cheap looking
Review by Sujae3 months ago
I was browsing and found a sweatshirt I wanted to purchase but wanted to check the shipping. In order to check shipping of course I have to enter a payment method. I chose Paypal... soon as I was redirected to this merchant it placed my order without letting me confirm the order. What a scam!! I called customer service and they was extremely rude (probably because I was canceling the order). I talked with the customer service supervisor which seemed not to care that her employees were rude to their customers. Wanted to purchase from the company but I will most definitely take my business elsewhere. I suggest to anyone thinking about ordering from this company to try to find the products somewhere else because if there is a problem, you will be treated poorly and disrespected.
Review by Shanil3 months ago
Received my short today. Poor quality sixes sizes run extremely small bought a xxl and it looks like a medium for a junior. Also they wont except returns .Stuck with a 30.00 shirt that doesn't fit
Review by Stret Arcani3 months ago
My boyfriend ordered a shirt from this company he saw advertised on Instagram. The shirt he ORDERED was DEFINITELY NOT the shirt we received. He ordered a shirt that was to have 6 Horror characters on it and what we got was 5 Horror characters and HITLER in place of the last!! WHO IN THEIR RIGHT MIND WOULD ORDER A SHIRT WITH HITLER ON IT!! He notified the company ASAP and was told to just take a Pic of the shirt he Ordered and to just keep the shirt we got! He did just that...a few hours later, he received a snarky email from a Christina Rowell, stating that the shirt we ordered was not advertised by their company. He had told me this and I immediately sent her an email with 3 pictures proving to her she was wrong. About 3 days later did she finally respond and stated they made a mistake and asked if we still wanted the original shirt we ordered or wanted a refund. I still wanted the shirt he ordered for me. She stated it would take 10-15 business days to send out. ONE MONTH after that email, we received NOTHING!! NO SHIRT NO EMAIL!! I quickly brought this to her attention, letting her know that they have officially STOLEN money from my boyfriend and if I did not hear back from them I would be taking legal action!! It took 3 days for her to respond and stated if we RETURNED the shirt, they would refund our money!! You best believe I will be returning the disgusting shirt we received with Hitler on it and will be damn sure they refund his money! TO ANY ONE READING...DO NOT ORDER ANYTHING FROM THIS COMPANY!!! THEY ARE A JOKE AND THIEVES!!! I have NEVER dealt with such unprofessional-ism before in my life!! If I could I would give ZERO STARS!!
Review by TrueGunpla Ramiro3 months ago
My wife is a big fan of the Supernatural TV series. There was a promotional add for those fans that would like to keep a memento of the series which is coming to its final season.
The t-shirt arrived and is a piece of junk! The graphics are horrible, and the quality of the material is sub-standard. She will keep the t-shirt but will not wear it in public.
Review by Annerien3 months ago
Yes, I know, nowadays it is a big business to buy some cheap bulk shirts, print a logo on them and sell them. Now this company calls itself GROWD FUNDING. YEP, Gildan sweater from Honduras costs in bulk sale 10 $ and under, print your logo on it or even better Take a LOGO like CHAMPION (my son did order it) and pay 70$. What a SCAM. Hope this kind of business is soon over like the DOT COM BUBBLE before more kids fall for it and kill their savings.
Review by Bouraima3 months ago
I bought 2 tshirts and waited months. I contacted them saying I had not received them. The reply was that they couldn't get them to me. They offered me a discount of £57 and when I asked for the full amount I had paid of over £60 they never responded. I am very disappointed. They are thieves.
Review by Dlisa3 months ago
The poster I ordered from them was very expensive for how big it was and the print quality was absolutely horrible. Their customer support made it clear they simply do not care.
Review by Jdklw Gristan3 months ago
I live in the UK and saw a T Shirt on a certain Moto GP riders website and thought my husband would love it. Went to Viralstyle's website which was really professional and easy to use. Measured my husbands favourite fitting T shirt against the measurements for the different sizes on their size chart and placed my order. Received confirmation of my order straight away telling me I would receive regular updates. For some reason I then decided to check Viralstyle's reviews on Trustpilot and other websites - to be honest, after reading all the bad reviews, I was worried for my order and wondered if I would receive it. Kept getting the updates as they said they would and then got a message from UPS to say they were waiting for the item to be received. I kept looking at the progress of my order and although everything seemed ok, still had that worry that my order would never come and I would lose my money due to the bad reviews I had seen everywhere. I ordered the T shirt on Monday 30th September and it was posted through my letterbox on Thursday 10th October - all the way from the USA. The T Shirt is exactly the same size that I ordered and the quality of the fabric, 100% cotton and the print is excellent. Why do I read reviews? I couldn't have wished for a better service and after reading all the bad reviews, feel that I needed to leave an excellent review!
Review by Midlabs Frik3 months ago
BAD BUSINESS!!! I ordered a RED New York Giants T-shirt for my husband but received a HOT PINK shirt instead. I emailed the company to inquire how I could exchange it for the color that I ordered. The company asked me to send a picture of the shirt and I did. The next day I received an email stating that the shirt was in good condition and did not meet their return guidelines. WHAT THE HECK?!?! Never mind that it was not the color that I ordered. So now I’m going to file a dispute with my bank and with the Better Business Bureau. It’s only $28.99 BUT I shouldn’t be stuck with a Hot Pink New York Giants T-shirt that my husband is NOT going to wear. I should have read the reviews prior to placing my order. I usually order from the company FANATICS and I have never had an issue with them. Lesson learned: Never “cheat” on a company that’s never let you down and always provides good QUALITY products!.
Review by Waihine4 months ago
The site hosts stolen product. Intellectual property claims are not responded to by their legal department. A platform for scams & fraudsters
AVOID viral style - BUYER BEWARE
Review by Yoxall4 months ago
Ordered a t-shirt April 5th. I called today and I won't even be able to track the shirt until May 3rd. Such BS!!!! Why should I buy another shirt from this company when it takes over a month to get it!!!! Ridiculous!!!
Review by MichaelHuang4 months ago
Just received the ENDGAME poster. It's totally a piece of S**T!!! You can see the pixels clearly as hell!!!!