Great products. I have dealt with this company for years. Until recently I forgot my password tried to reset was unable to. I sent the company several emails. Resent my updated company information. Yet no response for over a month. Im not sure if its a technical issue with the contact email account or if they're just extremely on overload and too busy. Whatever, the issue; it would be nice to at least get an acknowledgement in response to my email for reopening my wholesale account.
Review by Lawsa Bozzuto3 years ago
Why nobody answers me during almost a month?
We placed an Order # VG-GBP-7700000783 31 days ago. When will it be shipped?
We paid full amount £305 22/03/2016 and still waiting for the sending out of our order. Where is tracking number?
Review by Lilpins4 years ago
While I love the products that I've gotten from Vintage Goth and appreciate pricing, shipping, and packaging, I strongly dislike being forced to shop on my phone via an app. I do all my other shopping on my laptop (because it's much easier!) so I don't have much to compare to, but one thing of note was that the app allowed me to place my order using a PO Box address on 8/1...
Then on 8/12 I received an automated email that said "Our Support Rep has indicated that your ticket has been Resolved." (but I'd never opened a ticket...) followed by one that said "We would like to acknowledge that we have received your request and a ticket has been created." with no further information. I was quite confused. I expected that my order should be on its way already, so at first I just chalked it up to something funky with the app (that I already disliked because I hate being forced into shopping that way...) and almost didn't investigate any further. I did decide to try to find out what was up, and assumed that since all shopping was forced onto the app, then the Help ticket stuff must be too. I struggled for a bit to figure out how to look into it, and made a bit of a mess trying to reply to the automated emails instead. Eventually I did get into the ticket system and found a ticket with the info that I really think should have been sent to me in an email, stating they hadn't been able to ship my order because a street address was required. By this point, I was already frustrated with the app, frustrated with the ticket system, and frustrated that a week and a half had already passed before I was asked for different shipping info. I provided a street address and also pointed out how confusing the automated emails were with their lack of information, but only received a short reply that my address had been updated and my order would be shipped - no acknowledgement of my confusion/frustration.
I did receive my order in good time after that. The product was fantastic and I'm happy with it (excellent quality!), but the ordering only via app + confusing support ticket emails made for an unpleasant shopping experience. I will buy more Vintage Goth product in the future, but will definitely not do it through vintagegoth.com again unless they put a normal ecommerce website back online instead of forcing people to use the app - I'll go through an online reseller with a normal website instead.
Review by Baleda4 years ago
Shipping as predicted and product was in good shape and perfect fit!
Review by GorillaBear4 years ago
I got the item way faster then I was told. It made it on Christmas eve. Order another one on Christmas day its already on it's way.
Review by Beanatta4 years ago
The clothes are more gorgeous in person, you can tell they're quality as soon as you pick them up, delivery was quick. Would recommend to anyone
Review by Matics Screawn4 years ago
Bought sale item corset ,was much less than anywhere else,very well made.I highly recommend Vintage Goth to anyone
Review by Cherished4 years ago
The price is an excellent one and the corsets themselves are sturdy and sized well. My concern when I ordered the first time would be the shipping but I was worried over nothing because they arrived in a week or less.
VintageGoth was a pleasant find and I can definitely see myself buying many, many more with them.
Review by Odhran Sidiqui4 years ago
I ordered a dress, a week in advance for a party, paid extra for 2-3 day delivery and it still hasn't arrived a week and a day later. So angry as I bought accessories to match and now have to find another outfit in short notice.
Review by Wagiland4 years ago
Loved buying from vintage goth. Quick shipping, excellent service, well made products. Will be shopping with you again.
Review by Laszo4 years ago
I ordered several waist coats (vests) and a corset from them and the quality is remarkable. Its for the most part real leather, sturdy metal accessories (spikes, studs, chains), and everything is well fastened, and the stitching is perfection. Don't expect cheaply made clothing you would find from certain mall goth shops. Vintage Goth takes great care in producing quality pieces, and often has sale/coupon discounts that make it an unbelievable value, and suprisingly fast shipping.
Review by Lenkaa4 years ago
I would like to share my review on Vintage Goth .
The items you sell are truly stunning , and the quality is beyond expectation.
I have been an avid corset wearer for many years , and this are some of the best I have purchased
There are fully steel boned , not plastic that some sellers pass off as steel boned -
Description of item is worth reading for any issues and help with the sizing is great for new customers to to corset world .
The black Friday event was stunning , i wanted to buy everything .
Web site is a bit laggy , but they are working on it , with it just being created .
you have a customer for life and will always advertise where i get my items from .
Review by Ngon4 years ago
Site is a little glitchy.
Review by Meleane4 years ago
I was very pleased with my purchase. The quality is excellent! I received my item very quickly and the online service was excellent. Highly recommended.
Review by Mipate Stasel4 years ago
I'm into dressing steampunk and corsets really complete the look. I was so happy to find this sale and ended up purchasing 2 underbust corsets. Vintage Goth has a beautiful selection of corsets and a quality product with fast delivery. I would highly recommend them to my friends.
Review by Cycnea Douban4 years ago
fast and safe shipping, products were in perfect condition. outstanding product quality, i underesttimated my size so i measured the corset and it was as described on the website it was my own error but i am 100% happy with the corsets and customer service/shipping.
Review by TFreshshow4 years ago
Wonderful, everything was perfect.
Review by Vatkins4 years ago
absolutely beautiful. Difficult to fasten due to the stiff boning but once on it is absolutely stunning. Top quality and well worth the money I paid. Will definitely be buying from them again
Review by Btaz4 years ago
I ordered one of their corsets during their $40 dollar sale not expecting to be impressed, I mean $40 for a steel boned corset sound ridiculous, but it came on time and was actually really nice. The bones are solid, the seam work is excellent and the whole thing is really sturdy. The perfect thing for waist training.
Review by Hijirah4 years ago
The website had some pretty major issues to navigate, and the product that i wanted had a bad link. The mobile app also needs some work, it wouldn't let me select a shipping method.
However, i DID finally get to order the corset i wanted after several attempts and a phone call.
Amazing!!! The product is excellent, high quality, well made and true to the online image both in color and style. The fit chart was accurate, and it looks absolutely stunning. I will totally be ordering again.
The shipping was fantastic as well, very reasonable shipping charges and the item arrived in 2 days as promised.
Overall, I am amazingly pleased with my experience!
Review by Njualem4 years ago
This corset fit perfectly, and is very wonderfully crafted. It also arrived sooner than expected!
Review by Priso4 years ago
I ordered a new white underbust corset during a flash sale Vintage Goth had. It arrived in about a week! It looked exactly like the photo on the site and it fits perfect. I will definitely be buying more items from here again. I've already got my eye on a dress and a few coats!
Review by Shanula4 years ago
I placed an order for 2 corsets and 1 pair of trousers ($342). Received a $40 clearance corset and then was told I had to try and get my merchandise from someone that they shipped my order too! NOT PROPER BUSINESS PRACTICE!
They screwed up they should have re shipped me my correct order instead of telling me I had to handle the problem!
Shipping back the cheap corset to return address received in package (Orlando FL). Turning over to PayPal to get my money back!
Won't order from them again!
Review by Elenie4 years ago
I was looking for a corset for an event in about 2 weeks time and I found this site that had some very nice and well priced corsets. I chose the Lolana corset, which is very nice, I found ordering very simple and it came within 5 working days.
Review by Yonina4 years ago
I had such a wonderful experience, their service is excellent, their selection and quality is unparalleled, and their site is friendly and easy to use.