I signed for an extended contract with Viar in October, 2016. I experienced an issue which I was told they could not fix because it was a Microsoft issue. I further indicated that I thought that they should resolve the issue with Microsoft if that was the case. No satisfaction. I told them I wished to cancel the contract for non performance. I was promised a refund on at least two occasions. I followed up on numeroud occasions and was told the same thing. I called other numbers to no avail. I am still waiting for the promised refund sixty to ninety days later. I believe you can go directly to Norton and receive better support.
Review by Jake Laban2 years ago
I notice all of the reviews are dated in January, 2017 or earlier. In May, I purchased a lifetime Microsoft Office license and additional upgrades to my computer security. I do not see the security upgrades in my application list and I have asked for my product key for the Microsoft Office license. I cannot get anyone to answer the phone when I call the support lines. I am afraid they may have ripped me off without giving me what I paid for. I would not deal with this company if I were you. They have not returned the emails I have sent asking for information.
Review by ImyImy Ludhani2 years ago
Offered very good advice and excellent service.
Review by Facey Pentallack2 years ago
The work has been done on my computer is excellent
it was a great help to me
Review by Robertl2 years ago
Cathy herself was very patient and professional with me - I am hard of hearing and she had to repeat herself many times,
Review by Sandsand Slead2 years ago
nice guys, hope for good relationship with product
Review by Teshawn2 years ago
great people to work with and very patient
Review by DanLin Negriu2 years ago
overall the service has been excellent and everyone I have dealt with has been extremely polite, friendly and helpful. My only reservation is that I feel I had to keep chasing and calling for updates and answers but other than that I have been very pleased with the service I have received,
Review by Veleron2 years ago
very good website for computer parts
easy shopping and fast delivery, i will always buy my computer hardware from them
Review by Shau2 years ago
professional and very helpful.
Review by Syvertsen2 years ago
The tech was excellent in installing the softwares. I am happy with the softwares they suggested me and look forward to them in future. They are and have always been the computer component supplier of choice for me.
Review by Garbella2 years ago
Venita Joy..The person who helped me out was the best it took awhile but he was very patience and very helpful. Thanks so much
Review by Bafford2 years ago
These Buggers are Scammers. They first Remotely infect your computers with Virus or send Popups on Explorer screens. When you call them as per the msg in popup, They claim to be computer techs associated with well-known company like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need like Norton.
These scammers take advantage of your reasonable concerns about viruses and other threats. They know that computer users have heard time and again that it’s important to install security software. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money but selling softwares and support associated with it.
Please dont fall in for their tricks and just try to restart the computer or call the number given on real Microsoft websites for a real solution.
Review by Khounsel Harmóciová2 years ago
I am pleased with the work the tech did for me. It looks like everything has been taken care of and the problems I was having are gone.
Review by Kelliott2 years ago
I ordered security softwares for my computer after deciding that existing ones wouldn't do it anymore, and Viar made it easy. At first I was nervous ,but it all worked out great! All costs were outlined in the shipping procedures, and the item arrived on time. I am really satisfied with their customer service.
Review by Blunden2 years ago
good work ,you were a lot of help.
Review by Vitra2 years ago
everything jazz told me was easy to follow
Review by Medan2 years ago
Nice but took longer than I thought.
Review by Rimli2 years ago
Very Helpful and informative. Walked me through what was wrong and how it would be fixed and moving forward how their product would protect my system.
Review by OneLoveCoffeeBar2 years ago
Very impressed that I was contacted for a follow-up.
Review by Mgal2 years ago
The tech Nick was helpful removing the malware and other problems
Review by Hermann Ababio3 years ago
Daniel was terrific, he helped me with eveyring I asked for
Review by TarmacJunkie Fleurey3 years ago
The young woman I talked to, Carol, was a very pleasant, courteous, professional person who checked to be sure my security system was working properly. I have enjoyed talking to her.
Review by MissMufffin3 years ago
I purchased a few softwares from them for my computers and i was really happy since they did not charge me a single penny for the installation and demo of the softwares.Moreover they also gave me a complimentary support for the softwares that i purchased. I have been working with them for last few months and i really like what they do for me.