STAY AWAY!!!! FALSE ADVERTISEMENT!!! THEY CHARGED ME MORE THAN TWICE THE PRICE PRINTED ON THE TICKET!!! I bought 2 tickets for an opera, the website said it was selling out and only 3% of the tickets were left, and at the end not even 70% of the theatre was occupied!!! Plus, they don’t show the real name of the sector you’re booking, you think you’re buying something nice from the image they show in the website, and after many weeks they send you your tickets and it’s the cheapest and worse place in the theatre! I payed 316 Euros for 2 tickets and they sent me 62 Euros tickets!!!! They say you will get your tickets after the purchase, but it took weeks for them to send them to me! And at that point, the good seats are all taken!!! We tried to call them, but the customer service is useless, no one helps, they only say “you can resell your tickets, if you want”. Stay away from them! A bunch of thieves indeed!!!
Review by TerrificT2 months ago
THESE GUYS ARE MASSIVE SCAMMERS! DON'T MAKE MY MISTAKE!
Review by Valtteri4 months ago
Viagogo is a word's largest fraud website
Review by Tewantin4 months ago
The site of crooks and deceivers, built on the principle of creating artificial hype and tricking you to sell a ticket at an inflated price. I wish this business one thing - go bankrupt.
Review by Shas5 months ago
That's the only way they can be described. Outbuying all the tickets to big concerts to resell them unreasonably overpriced with no justification to the price rise but that they can.
And even when they pretend to lower the price you have 5 minutes to complete the purchase before the selected tickets become available again, and only near the end of the purchase they reveal the price is much higher due to some non-sense expenses (2 tickets going to the same place: 7€ each, 15 for a single ticket going to the same place)
I don't know how this kind of companies are still in business, this is barely legal and the entertainment business should take care of this issue.
Review by Marttie6 months ago
Crooks. I am amazed the Swiss government permits a Swiss company to behave in this manner. It is only after you click buy and purchased is finalized that you get to see the extra 50 euro for handling fees. I will definitely not let this pass quietly...
Review by LMg Ambrosi7 months ago
they are thieves
Review by Suvir7 months ago
So ... I paid two tickets for the Maneskin concert on April 9 in Milan 170 euros. Arrived in front of the place where the event took place there were the touts who sold tickets for 25 euros each. Essentially a nice rip-off. A tip: buy tickets on the spot if you want to save some money. I do not express myself on Viagogo, but based on the experience I have lived and told, get an idea yourself.
Dunque... Ho pagato due biglietti per il concerto dei Maneskin del 9 aprile a Milano 170 euro. Arrivati davanti al luogo dove si svolgeva l'evento c'erano i bagarini che vendevano i biglietti a 25 euro l'uno. In sostanza una bella fregatura. Un consiglio: comprate i biglietti sul luogo se volete risparmiare qualche soldino. Su Viagogo non mi esprimo, ma in base all'esperienza che ho vissuto e narrato, fatevi un'idea voi stessi.
Review by Rosielyn8 months ago
I bought 2 tickets for BTS: speak yourself tour (March 8) and I read reviews about this site after, I don't understand if they will arrive soon or one week before the event.
I would like to contact them but there aren't telephone numbers or an e-mail.
Can I refund the tickets like others did? How did they do that?
Review by Renique Ziabtchenko9 months ago
How can this be even legal?
Review by Hidehu9 months ago
I was waiting for my ticket as they told me that it is was coming at my home in the week leading the concert.
I never receive it and 2 days before they texted me that I have to collect in central London while the concert is far away from the collecting point.
really upset, bad service, late and incorrect answer by email.
Review by Ronwaldo11 months ago
This is a legal robbery. My ticket value is 40 euro and I paid 120 plus 40 for the fees...I will never use it again and I will inform everybody not to use it
Review by Mater1 year ago
Completely ripped off by this company. The countdown timer and all the bullcrap about how you must buy or the tickets will be gone in 2 mins is manipulative and just wrong. Don’t fall for this crap! Pure scumbag company and the fees are extortionate!!! If I can save even one person from being ripped off by this company by reading this than I’ll be happy. Please don’t use them. Hopefully sites like these will be made illegal soon!!!
Review by Yihui1 year ago
I have bought two times on Viagogo, the first for an event of Coldplay in Nice France, and all was fine and I just paid a small overprice compared to the original price.
Second time for Ed Sheeran in Amsterdam I paid a lot more, but I knew that and it was fine, the problem was that we were denied access at the Venue because the organizers asked us for ID matching the name on the ticket, which we didnt have. So we were forced to buy other tickets.
A bad experience, but Viagogo did refund me in full and also gave me a voucher to use for other events. This is quite good despite the hassle!
At some events organizers decide to do this intentionally, and there is no way Viagogo can know in advance, but they will refund in full in case of any issue!
A lot of people complain about prices, they can decide to not buy it, they clearly see the price before the purchase. So leaving a bad review because of the price is nonsense! Just don't buy it!
I would definitely use again if original tickets are finished.
Review by Lorrianne1 year ago
0/10 and only because it can't get lower. Here is hoping that we can cut this one from society the same way we got rid of g2a.
Review by AlvBat Basanese1 year ago
Over priced tickets. Scam and stuff Google SERP.
The only positive thing is thay they do answer you by email and the tickets did arrive.
Review by Edrie Maidafri1 year ago
I bought 2 tickets for the Smashing Pumpkins concert in Bologna last week (Friday), over priced but I don’t think that’s the problem here cos the price is what you pay for not buying your tickets as early as you can and you wouldn’t pay a seller without your consent. Anyway, literally after I pressed the send button for purchasing the tickets, I went to visit the Viagogo reviews online and man did I go crazy...literally panic attacks and called my bank to stop the payment (they can’t). All I could do is apparently WAIT D WEEK BEFORE THE CONCERT TO GET MY MAYBE FAKE TICKETS.
Since yesterday (Monday) UPS has sent me a message that my ticket will arrive today (Tuesday). It did. I checked the tickets and they look legit. So that’s literal 2 ½ working days of processing including the delivery of the ticket.
I didn’t give it 5 stars cos I still have to wait til October to be at the concert but based on the craziness that has been written online about Viagogo and only literally 6-7 good reviews amongst THOUSANDS of bad reviews, always remember maybe the satisfied costumers doesn’t bother write a good review cos they are SATISFIED.
So, unfortunately there are bad reviews but as for my own experience it has been a very good and fast transaction. Will be waiting to see the Smashing Pumpkins in October.
Review by AmyRose1 year ago
Absolutely horrible experience!
Big big big layers
That sell us 4 tickets, we pay for adults and in the end that give us child tickets. We couldn’t get in of course I ask for refund and that said that it was our fall. But I know that i’m Not a kid 😠
Bad bad experience .
Staff also really unhelpful
Review by Elyria1 year ago
Viagogo business models relies on the naivety of many people who may simply be in a hurry or inexperienced.
I bought two tickets from them for the prequalifications of the Tennis Italian Open. I was charged 34 euro for the two tickets plus 12 euro of commissions for a total of 46 euro. For mysterious reasons, the mail confirming the order quoted the price in rubles (but the amount corresponded more or less to the announced 46 euro).
After having made the order I realized that I was not on the official site of the tournament as I thought. I found it and bought again the same two tickets for a total charge of 6.60 euro !
In the meantime I have received the actual tickets from Viagogo and price printed on the tickets is 3.30 euro.
How is it possible that our law enforcement authorities cannot put an end to such blatant rip offs ? One reason is that the amounts – like in my case – do not justify a legal action. I have now searched a bit the internet about this company. There are plenty of similar cases. The business model of this company is based on rip offs.
But I think it is incumbent on us to let as many people know about this company. We should be writing to the organizers of events to ask them to stop selling tickets to these vultures.
Review by Edgariz1 year ago
Review by HobbyLobbyTron1 year ago
LADRI - ROBBERS - LADRONES - VOULERS -
Original sale price of the ticket : 112€
Viagogo price ticket: 168€
56€ OF DIFFERENCE
LADRI - ROBBERS - LADRONES - VOULERS -
Review by Jutt Bible2 years ago
****DO NOT TOUCH VIAGOGO*****
Complete Crooks and not to be trusted under any circumstances!!
Booked 2 tickets to see Andrea Bocelli in Orvieto in July, at a cost of Euros 450 - tickets arrived today and the price per ticket is actually Euros 98!!! Having read the reviews, there is no way to tell whether these are genuine tickets or not, so to avoid wasting the £1,000 we have spent on air tickets and hotels, we have had to purchase new tickets to the show at a cost of Euros 550 through a reliable website.
You cannot contact anyone at Viagogo, via any channel, which tells you a lot about the organisation and it's business practises.
As consumers, it is our duty to spread the word and hope it helps in getting them stopped!!!!!!!!!!!
Review by Hepplevarius2 years ago
5 Stars for the service 1 star for the Price 2 tickets for €170 (both) paid €539
Review by Didiera Pinciaro2 years ago
Selling tickets has never been so easy.
Everything is clear and user friendly, I never had any problem in understanding any step, they perfectly guide you on how to do it.
I sold few tickets and got the money exactly one week after the event.
I would definitely recommend it.
Review by EdwadoRP2 years ago
Smooth purchase, reasonable price, valid ticket, great experience at the sow with all my family.