Paid €369,39 for 2 tickets, when receiving the price were € 86,25 a piece. Result Viagogo scored €196,89. They have to profit, but this is over the hill.
Review by Prezton3 months ago
I was scammed by the purchasers of my valid tickets. After I sold the tickets they told viagogo what they received were fake tickets, without any evidence I had to pay a fine!
The help hotline was no help at all and multiple times just quit the conversation. Please just don’t sell anything on viagogo!
Review by BethF Dinparvar4 months ago
One star is too much. They are scammers. Do not purchase from them.33e for standard delivery and the full price is shown only at the last step on pay.
Review by Leaux4 months ago
THESE GUYS ARE MASSIVE SCAMMERS! DON'T MAKE MY MISTAKE!
Review by Twras4 months ago
Sham. Thet are bandits and a Big sham. Do NOT use. Bought very expensive tickets never delivered then offered to sell on then penalized for not giving tickets further although they never sent them to me.
Review by TwoFootGiant Ahlip4 months ago
They are criminals. They do not send tickets, charge 100 euros just to buy tickets, never respond, and have no phone or contact. Questions via “help” only allow some preset questions to which they have no help.
Review by Joketsu4 months ago
Tried to buy 2 tickets for a sold out event. Tickets' face value was 96€. Viagogo price was 198€, expensive, but the event was sold out, so ok, I decided to get them... At check out they tried to charge me 287€ (that is, another 50% (!) extra fees in addition to the already overpriced tickets), with no chance to cancel the transaction except denying PayPal payment which I did. No hint before check out about the horrendous fees. What a rip off. Avoid!
Review by Kpongouya5 months ago
Stupid website that adds fees on fees on fees to conceal their true prices. AVOID AVOID AVOID.
Review by Critter5 months ago
I have already purchased tickets several times via viagogo.As always, everything went great, of course I got into the venue ( it was a music event this time) and I paid exactly the price that viagogo has indicated, so no hidden costs. Timely delivery. No surprises- only very positive experience.
Thank you Viagogo for letting me be a part of one of the best music events that I have been to in my life. THANK YOU.Glad to use your services again!
Review by WallaceDunsmore5 months ago
Bought two tickets to the Ramstein concert next year in Zurich. The price that was first shoen was 360.- Swiss francs for both tickets.bi thought OK pricey but reasonable. After I clicked the "buy" button a new window opened that told me I just bought two tickets for 1057.- Swiss francs!!!! The doubled the first shown price then added double fees and double transport. From Russia!!! These tickets can't be real. No offense. Best thing is. After googling Rammstein concert ticket fraud I found out that I won't be able to get in with those tickets I purchased since they're not from the official seller! I'm so stupid. I already contacted my lawyers to see if there's any possible way to get my money back. And the saddest thing of it all is that I wanted to surprise my husband for his 30th birthday with those tickets and bought them with his credit card, since I don't have one. Now I had to pay him back and don't even have to show anything for his birthday yet. What a surprise! Not only for him, but also for me.
Review by TMelo Vandertuin5 months ago
I paid 267 £ for two tickets which had a printed price of 156 £.
This is outrageous!
Review by Zshakira Ahwan5 months ago
Viagogo is a world’s largest fraud
Review by Magadanets Estherby6 months ago
This Viagogo is a criminal company! I have booked one football ticket, which costs 12 Euro on the official website (I didn't know it at the beginning). But Viagogo charged me 41 Euro! And, I didn't get any ticket! Why Google put such a criminal company on the first place!
DO NOT buy any ticket from this Viagogo!
Review by Edmundson Chile6 months ago
Cheaters, one point is too much.
Review by Rooicosta6 months ago
33e for standard delivery, what they think they deliver?
To be worst, there is no delivery price until last step on pay.
40+ euros for fees, who knows what... So ticket of 115e got 190e. Never again.
Review by Bafford6 months ago
FRAUD! I sold 1 concert ticket. After the concert I could not log into my account. After 2 weeks and 6 calls I was able to login again. Money was already transferd to a paypal account. This is for sure fraud. Do not buy or sell tickets on viagogo!!!!
Review by Bodine Amberntsson7 months ago
Prices for tickets are MUCH, MUCH more expensive as compared to other places. Avoid this webpage! Webpage fools you and makes believing that soon no tickets are available for the event.
Review by Haaning Copper7 months ago
Abzocke ..Auf passen ..Take care .dont give them money .robbery ..WARNING
Review by Borca Spanovic7 months ago
Actually I couldn’t get tickets, but customer service was quick and polite.
The reason why you cannot get tickets is not company’s fault but seller’s fault.
Anyway I’m satisfied their customer service.
And I’ll be able to get refund.
Review by Rogin8 months ago
I ended up paying more than twice the regular price for two football tickets in the German Bundesliga. At no moment it was clear that this was a re-selling operation way above the official price you can see on the football club’s site, let alone that VAT and an exorbitant fee would be added.
Additionally Viagogo keeps sending a message with a clock counting down the 5 minutes you have to complete the operation before everything is deleted andy you have to start anew and risk to have no ticket at all or at a higher price.
Totally dishonest, intransparent and in bad faith.
Review by Jiji8 months ago
A confusing website leads to tickets being sold at utopian prices.
After a transfer to paypal there was no demolition of the purchase and no cancellation possible.
We will never buy anything from viagogo again and advise everybody to do the same!
Review by Midirudi Hugabone9 months ago
WORST RIP OFF EVER!!!
I really wanted to go to a concert and knew that the tickets were in high demand. I thought that all ticket websites would roughly offer the same prices so I just went for the biggest one and ordered my ridiculously expensive tickets cause I was distracted by the timer and the alerts claiming there were only a few tickets left and that I had to choose quickly. Since it was a really high profile artist, I was fooled to believe that my tickets were fairly priced and that I had just gathered the very last tickets! I did the math and found out that I spent 120% more than the face value of the tickets. So please don't waste your money on them or support them, cause if you, they'll continue to have a platform to scam people.
Review by Mut10 months ago
This is a terrible service, please never use them:
1. The bill the charge is twice as per what is written.
2. The tickets were changed from stalls to a balcony without any compensation or notice.
3. They use DHL to deliver paper tickets as if we live in the 19th century.
4. The delivery charge is multiplied by the number of tickets (2 in my case) as if it takes twice efforts to deliver two tickets.
5. You don't know the price you about to pay before you hit the final button.
This is not a service at all.
Review by Hojoong10 months ago
This is the first time in my life I was ripped of, so shamesly. I wanted to buy tickets for my partner and myself, we have not have been to a concert for a longer period. After searching online, i landed somehow to viagogo web site where they offered the tickets for a show for 65€ ( original price was 35€ per person) Since i really wanted to go and the tickets were selling out so quickly, i decided to pay that price..after i put tickets in the basket, suddenly, price + service fee + vat came to 105€ per person, 210 € in total for 2 tickets... I was not sure, but i knew that the band is playing the small venues so i thought, ok i will pay . I was expecting original hard paper ticket with our names on them - not Print out tickets with some one elses name on them!!! They did not even worn me prior to purchase that the tickets are not original and that my name won't be on them!!!
Now we have paid 3 times the original price for print out tickets with someone elses name on it and there is possibility that we will be denied entrance to the venues!?!
I am asking myself, after reading sooooo many negative experiences involving VIAGOGo( should have done it before) , how are they still aloud to do business and sell tickets 3 times more expensive than original and which might also be falsified??? I am so dissapointed. We have opened a case with paypal but I think we can forget about our money. Thanks Viagogo, well thought bussines plan 👌🏻
Review by Sabena10 months ago
Never ever buy any ticket from them. They are just playing with you. I bought two tickets for me and my boyfriend for an Icehockey championship. It costs actually only 15€ each and I should pay 100€ for all. Which I thought I could get the vip ticket for each 47€. And Also as I click on the Website they appear to be as if they would give me places where I wanted. But really, they are just so bad and only want your money. And paypal also cant do anything about that.