Quality of the lounge chair far surpassed my expectation, it is made exceptionally well and the leather is very nice.
Review by Kellynichol Parfenenko2 months ago
Avoid like the plague! I ordered two womb chairs and matching ottomans from this company and paid my deposit more than 6 weeks ago. The company never proactively contacted me about anything and I had to continually keep chasing them for updates on my furniture order. Eventually I was advised they would be ready by end of october. However, today, following another follow up email that I sent them yesterday, I have now been told they will not be ready until december or even january. This company is a joke!
Review by Arkayus4 months ago
A really friendly, helpful and efficient company; I have bought with them on several occasions and the staff go out of their way to help and to sort out any problems. Great products, fairly priced, and fast shipping, too. Recommended!
Review by Knfam5 months ago
Bought some great kids chairs which are really colourful and fun, arrived in 2 days too!
Review by Vacey5 months ago
very happy with the standard of service, website and delivery. We bought items from the sale which were end of line, they turned out to be really very nice so we got a real bargain as well.
delivery took 10 days but we asked to not send straight away until out room was ready so was finely timed. All in all a good experience
Review by Tylara7 months ago
Very good service and very serious.
Vertigo interiors is the best!
Review by Dichka8 months ago
I bought a marble table from this company. It is fantastic - just as described and looks great. The delivery was a while, but this was explained and I was kept up to date throughout the process. Highly recommended.
Review by Vimith9 months ago
I loooove my ball chair. It has given my home more personality and I am happy to see it every day. Part of my satisfaction with buying from Vertigo Interiors is the excellent service I have received from the staff, which was very important for me. Thank you!
Review by Bilfred1 year ago
GREAT CHAIRS, FAST DELIVERY, VERY HAPPY
Review by Osa1 year ago
Perfect design, fast delivery
Review by Tays Morfe1 year ago
made purchase with another in uk and this one arrive very fast almost week before the other one, thank you
Review by Jeannol1 year ago
Bought a Bertoia barstool and it was great. Delivery was fast and easy and it was easy to assemble. Will buy again.
Review by Inserts Moeggenberg1 year ago
I purchased many pieces of furniture from Vertigo Interiors, & was very impressed with the quality. Over the moon, in fact. I found the staff to be extremely helpful & friendly. Everyone who comes to my home is stunned by this furniture, & I recommend Vertigo to them.
Review by Pricelda1 year ago
highly rated ordered lights to go with real eames chairs from another company, excellent repro product
Review by TheTracerB1 year ago
I have made an order a month ago. Vertigo starts pulling the money twice. Then they call and say one item is not in stock and I ask for the money back. A couple of weeks later they call and say that the other item is also out of stock and if I want other colors or the money left with them. I thank you no. After many mails, I still have not seen my money. I think I've been cheated !!! Never trade with them.
Thanks for the feedback.
1) I have never broken the goods out of stock. That can happen.
2) Only after many mails, I received a letter that I would get my money back. I asked several times by email and phone about when I would get them back but no answer. Had you just explained that it could take 14-21 days, I could have related to it.
3) First of all, I'll answer my questions and promise of the money back when I sign up for Trustpilot. It is junk customer service.
But thanks for the feedback - I hope I'll see my money soon!
PS. How can your system allow customers to pay twice for the same order after which the bank should fix it?
Review by Irenna1 year ago
good serivce and product
Review by Opencontract1 year ago
Excellent service and purchase.
Review by Ecevit1 year ago
very easy purchase of chair bases I needed for my eames chairs, thank you
Review by Addyboy Mathialagan1 year ago
I have been waiting on two orders each of over $100 which was place back in November. I have email and called them multiple times to check the status of these two orders and have yet to receive a single response. Not only is there customer service horrible but I am concerned that I have been scammed.
Review by KiDatta1 year ago
bad quality, customer service never answered
I ordered 4 DSW Dowel Side Shell Chair - Inspired By Designs of Charles & Ray Eames in April 2017. The delivery was fast and uncomplicated. Unfortunately the chairs had scratches on the wooden chair legs due to the bad packaging.
I sent pictures and contacted the customer support, but they never answered. I am disappointed in such a bad service and would never buy there again.
vertigo got in touch with me after my bad valuation and offered me a discount. Stil,l it is quiet upsetting that it took them so long to answer, but at least they compensate their mistake.
Review by Sthen Fearis1 year ago
I have bought DSR chairs with them and DSW as well.
Now a few years later all seats of the DSR chairs seats are cracking and breaking.
All DSW legs (I got the plastic legs) cracked as well, this issue started almost immediate after purchase.
Standard responds seems to be;
1. The pictures are not clear (although I offered to send the parts back to them so they could see themselves)
2. that the manufacturer is not aware of any production faults, yeah right like this chinese factory is going to say they are producing faulty products.
Warranty is partly gone but still considering the issues are exactly the same and I am an average weight person(in Holland not China), I see this as a production issue.
got offered to replace at discount price but considering the issues and earlier offer to replace with a different base, this is way below my expectations also considering the hassle I got out of these chairs.
Since I got some decent use out of the DSR's I am prepared to buy the seats but the DSW legs of plastic are complete crap do not buy them, even from the start they feel shaky and you might injure yourself.
I have good experiences with them as well, when it came to extra bolts and so on that needed to be replaced.
DSW chairs where bought 2 years ago and issues reported within a year.
DSR chairs 4 years ago, with first crack within 3 years.
live expectancy of a product like a chair is relevant product information
Review by Jackie Johnson Troszczynski2 years ago
Have had a completely good and impeccable customer experience. I have changed my order; the furniture arrived 4 weeks before time; and when I advertised a scratch on one chair, a new chair came - delivered a few days later. If possible, I would rate the company higher.
Review by Amitabha2 years ago
Have bought coffee table and its really very excellent good quality and was fast arrive
Review by Jeanetter2 years ago
Good communication and service, very helpful staff. Bought the product recently so cannot comment on the durability.
Review by Customgail2 years ago
Bought a Gueridon Table and 4 x Eames ESW Chairs.
Quality of both products was great and delivery extremely fast. I strongly recommend this shop!